Name: Guru.com
Rating: 10 (9 reviews)
Author: Guru.com

Call Center Workforce Optimization

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Batch Management Software

Version Control

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Facility Management

Transportation & Logistics

Enterprise

Accounting

Accounts Payable

Anti-Money Laundering (AML)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Cloud Storage

Complex Event Processing

Consulting and Advisory Services

Data Center Virtualization

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Network Performance Monitoring

Network Simulation

Platform-as-a-Service (PaaS)

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Server Management

System Monitoring

Time Series Databases

Unified Communications Monitoring

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Blogging

Content Management

Contest Management

Email Marketing

Marketing Automation

Mobile Advertising

Mobile Analytics

Product Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Product Configuration

Quote to Cash

Sales Engagement

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Camp Management

Construction Workforce Management

Dental

Loan Servicing

Nonprofit CRM

Vertical-Specific

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### Freelancer Management
While some users appreciate Guru.com's platform for its ease of use and ability to connect with qualified freelancers and new staff, others express concerns about the limitations they face, such as the monthly or annual membership costs and the requirement to take an English exam. The platform's niche crowd is seen as a benefit by some, making it easier to find suitable candidates, but it also poses challenges in attracting a wide range of potential customers for freelancers with specialized skills. Ultimately, opinions on Guru.com's freelancer management capabilities vary, with some users finding value in the platform's features while others feel restricted by certain aspects of its service.

### Job Posting and Recruitment
Users seem to have mixed opinions about Guru.com's job posting and recruitment process. While some users appreciate the platform for connecting them with quality customers and new staff, others find the competition in certain areas, like design and development, to be challenging. The strict policies and unclear communication regarding job postings have frustrated some users, leading to difficulties in successfully posting jobs. Despite these challenges, some users have found success in utilizing Guru.com for their recruitment needs, highlighting the platform's potential for both finding staff and attracting new customers.

### Profile Verification
Users generally appreciate Guru.com's robust profile verification features. The platform's ability to display verified information and provide insights into the verification status of profiles is well-received. While some users find the initial learning curve challenging, the guidance provided by Guru.com helps navigate the process effectively. However, there are concerns about the additional costs associated with upgrading to premium services for enhanced visibility. The mandatory English exam for profile completion, although aimed at ensuring language proficiency, is viewed as an unnecessary hurdle by some users. Despite these drawbacks, Guru.com's profile verification functionality is acknowledged as a valuable tool for companies seeking quality staff or customers.

### Customer Service Quality
While some users have found Guru.com's customer service to be helpful in finding staff and customers, others have reported negative experiences with the platform's customer service quality. Issues such as lack of clear communication about policies, unresponsiveness to technical problems, and delays in resolving account issues have been highlighted by reviewers. The inconsistency in customer service quality seems to be a concern for users, impacting their overall satisfaction with the platform.

### Communication and Messaging
Users have expressed mixed opinions regarding Guru.com's communication and messaging capabilities. While some users appreciate the platform's guidance and email notifications for job matches, others have faced challenges with unresponsive customer service and technical issues hindering their ability to communicate with clients. The platform's communication processes seem to vary in effectiveness, leading to a range of experiences for its users.

Based on user reviews, the most common recommendations for Guru are as follows:

- Guru is not suitable for external or customer-facing resources. Users believe that Guru is not appropriate for these purposes and suggest seeking other platforms instead.
- Avoid paying for Guru due to lack of support. Users recommend against paying for Guru's services, citing issues with the quality of the client and website support.
- Improve freelancer vetting and feedback editing options, as well as reduce charges. Users suggest enhancing the process of vetting freelancers and providing more flexibility in editing feedback. They also mention a desire for reduced charges.

Overall, users advise caution when using Guru for external resources, recommend exploring other platforms, and suggest improvements in support, freelancer vetting, and pricing policies.

Helpful Categorization and Search Feature: Many users have found the categorization and search feature on Guru.com to be helpful in easily finding and verifying information. They appreciate how this feature enables them to quickly locate relevant content within the platform, enhancing their overall user experience.

Availability of Analytics: Several reviewers highly value the availability of analytics on Guru.com. This feature allows them to track important metrics such as the number of views and the last verification date of cards. By providing this data, Guru.com empowers users to monitor the performance and credibility of their content effectively.

Recommendations for Success: Some users view the recommendations provided by Guru.com as a significant advantage that guides freelancers towards success. Although it may take some time to become accustomed to the layout and functionality of the platform, many find these recommendations invaluable in helping them make informed decisions about their freelance work.

Limited Potential Customers: Some users have expressed frustration with the limited potential customers available for freelancers, particularly in CAD and product development-related work. They feel that this limits their opportunities to find suitable projects and make money on the platform.

Clunky Website Design: The website's clunky design and lack of aesthetic appeal have been cited as a major drawback by several reviewers. They do not find it visually appealing or user-friendly, which makes them less inclined to use the platform.

Frustrating Job Posting Experience: Several users have had frustrating experiences when posting jobs on Guru.com. They have encountered multiple rejections and error messages, criticizing the lack of clear guidelines and unhelpful customer service.

Users of the Guru platform have found it to be a valuable tool for sorting and finding niche candidates, which has opened up better opportunities for freelancers at all skill levels. By utilizing the platform's search and filtering capabilities, freelancers are able to easily locate projects that align with their particular expertise and interests. This has resulted in a more targeted approach to finding work and has increased the chances of securing projects that are suited to their skills and preferences.

Another key use case of Guru is its ability to facilitate internal communication and knowledge sharing within organizations. Users have found it convenient to verify information and collaborate with team members through the platform. In addition, the seamless integration with other tools like Asana has further enhanced productivity and project management. By having a centralized platform for communication and collaboration, users are able to streamline their workflows and ensure that everyone is on the same page.

While some users have not encountered any issues or challenges with the product, others have expressed frustration with the competition on the platform. However, despite this challenge, these users remain hopeful about securing their first job in the future. Additionally, there have been mixed reviews regarding support and guarantees provided by Guru, with some users expressing dissatisfaction in this area. Furthermore, there have been mentions of the absence of top developers on the platform.

Despite these challenges, many users have seen success using Guru. They have built a large book of business through the platform and would recommend it to other freelancers. The ability to keep skills sharp and stay updated on new business demands is highly valued by users. The platform has been instrumental in finding freelancers for various tasks such as logo design, website improvement, sales, and advertising. Users feel safe and secure when interacting with clients on the platform, which has allowed them to enhance their skills through different projects.

Overall, Guru serves as a versatile platform for both finding freelance work and hiring freelancers. It offers a wide range of opportunities for part-time and project-based work, with users already having multiple orders. Additionally, it has been utilized as an internal knowledge base within organizations, promoting knowledge sharing and collaboration across departments.

Guru.com, the company with offices in Pittsburgh and Noida, offers their eponymous freelance management system (FMS),  that is free for employers to join (2.9% charge on each invoice paid).

Upwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

Basic

Plus

Managed

nDash

Guru.com

Freelance Management Software is a cloud-based platform that allows an employer to seek, locate, hire, track, complete, and pay for work from an independent contractor all within its system.

Freelance Management

best work from home | part time job | freelance | guru.com | logo designer | Sanjeev Kumar Jindal |

Copy and trade the signals on Demo or Real Binary.com

Likelihood to Recommend

Freelancer

Guru.com 2021-03-11 09:14:23

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Manage projects

Customer service

Get paid

Help organize

Good control

Chrome extension

Team collaboration

Home

Freelance Management Software

I used Guru.com to obtain clients when I was doing freelance work. Clients would post projects they needed help with and freelancers would bid on the projects. There was definitely a learning curve involved before one would start getting jobs, but I found it to be a great tool to connect with clients.

Connecting freelancers with clients
Ensuring freelancers get paid for work completed
Offering feedback methods for both freelancers and clients

Relatively high fees taken out of earnings
Fake clients still get through, which causes a headache
Having to pay to get your bid higher up in the list of freelancers makes it even more costly

I was able to increase my client base
It helped me create a portfolio of work

Guru.com

Overview

What is Guru.com?