Most user friendly app ever !
I used to research answers to common issues customers present when renting a vehicle. Sometimes it freezes when looking for information …
Starting at $12 per month per user
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What is Guru?
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and…
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Pricing
Builder
$10*
Cloud
per month per user
Enterprise
Custom
Cloud
Entry-level set up fee?
- $5,000 one-time fee per installationOptional
For the latest information on pricing, visithttps://www.getguru.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12 per month per user
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Guru?
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
Guru Features
- Supported: Announcements
- Supported: Slack integration
- Supported: Microsoft Teams integration
- Supported: Verification
- Supported: AI-powered Trending Topics for Slack
- Supported: HRIS integrations (50+)
- Supported: Analytics
- Supported: Org chart
- Supported: Generative AI: Answers
- Supported: Favorites
- Supported: Custom branding
- Supported: SSO/SCIM
- Supported: Generative AI: Assist
- Supported: Employee Profiles
Guru Screenshots
Guru Integrations
Guru Competitors
Guru Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Guru starts at $12.
Reviewers rate Availability and Vendor pre-sale highest, with a score of 9.1.
The most common users of Guru are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(332)Attribute Ratings
Reviews
(1-25 of 191)Companies can't remove reviews or game the system. Here's why
May 02, 2024
Most user friendly app ever !
- Favorite option really good to find cards that will help us save time and effort
- I love how user friendly is , most like when providing a training my trainees understand it right away
- I love the IA you can definitely receive help
- I like the colors and design it makes it look sophisticated
- The announcements always says You have no new announcements, i don't get why is that there then
- Create a card is an option that should appear only to authorized personnel only not to everyone
- Pin frequently used Collections from the All Collections page. should be remove we already have the favorites options. I believe that is redundant
- Simple and easy content creation
- Good tagging system
- Verification
- Versioning
- The content creator is sometimes a little clunky
April 29, 2024
How important is Guru?
- Helps with organizing articles with specific titles
- Serves as a knowledge base tool to businesses
- Highlights specific dates and hyperlinks related articles
- Searching for the correct article are sometimes hard as the text search bar isn't precise. You need to input specifics for it to recognize the article you are looking for
- Categorization should be more detailed
- Comments should be added not on the articles itself but on the categories as well
April 24, 2024
Guru is AWESOME!
- It provides multiple options when trying to find answers.
- Guru is able to take keywords that I type in, to find the best answers for me.
- Guru is so easy to navigate. There are many options to use, but it is so simplistic.
- I have not found any issue that I feel need improvement.
- I guess it could be good if I could customize my dashboard in colors I prefer, since I look at it 5 days a week.
- I would like the option to have the Guru card read out loud, for those who may have problems with pronouncing some of the words.
April 24, 2024
Best KB solution that I've used
- Improvement of new features and listening to feedback upon release
- Keeping it simple but powerful at the same time
- relationship with our CSM
- features such as Chrome extension or announcements that no other KB tool has
- management of comments
- management of AI-provided Answers
- management of users
April 24, 2024
Stellar Guru That Provides Great Wisdom (pun intended)
- Concise knowledge management
- Satisfying User Interface
- Great customization options for post variety
- Easy categorization for an organized database
- Could add feature to open multiple tabs within Guru rather than having to open tabs in browser
- Perhaps some better ways of displaying all the content in a database/account.
- More customize options are always welcome for greater post design/layout variability!
April 23, 2024
Great Product!
April 19, 2024
Guru is grrreat
- Track info
- Organize Info
- Easy to navigate
- Embed videos
- Login using SSO button
April 18, 2024
The only knowledge management solution you need
- Verification of content
- Organization
- Search
- Text editing
April 16, 2024
Best Product at the Best Price
Score 10 out of 10
Vetted Review
Verified User
- Search/Answers - The search bar is super powerful and users are given answers to their questions within seconds thanks to their AI feature
- Organization - Leveraging Guru's collection hierarchy and user access, we are able to easily organize our content for the right audience
- Chrome Extension - Having the option to use the extension instead of the Web App allows the users to gain access to knowledge without sacrificing screen space
- MS Teams Integration - This integration needs to be comparable to the integration with Slack
April 12, 2024
Guru is 'GURU' indeed
- verification and accuracy
- intelligent search
- contextual knowledge delivery
- Analytics and insights
- content creation and collaboration
- centralised knowledge repository
- improve employee productivity
- leverage collective knowledge
- improve productivity
- the use of dropdown point marker that are not very catchy
- the use of one word to search everything that full under the work
- blurring out some information in other to take to another page to explain properly
April 05, 2024
Best tool for internal knowledge base
- Info verified
- Share link
- Download pdf
- easy to find the info
- Option to create a card and add a video together
- Automated Notification if any change in our favorites cards was made
March 30, 2024
Guru is my go-to for remote work
- Knowledge Base
- SOPS
- Training
- Org Chart
- Could be more aesthetically pleasing
- Fingertip access to the knowledge base via the chrome extension
- Good search functionality to find relevant topics and knowledge
- Organised knowledge base with collections further organised by category or topic
- I wish I could hide and unhide the chrome extension content as I'm copying/pasting things into the tab I opened the extension
- I use it to help me remember what I did and to provide tutorials that frequently need to be repeated in order to assist other employees of the organization.
- Configuring an FTP program is a method that is consistent with just minimal modifications each time.
- the feature to pass verification to other team members and even have Guru flag articles for re-verification on a schedule is amazing.
- The lack of Firefox and Outlook compatible plugins is one of my main concern.
- I would like to see compatibility across various systems. Having a background in web development, the lack of cross-compatibility is upsetting to see and experience, especially in this current age of tech - 20 years ago, it was a different story.
- Lack of organization Very opinionated (you have to think like Guru's team to really utilize their product) Difficult to maintain as the amount of content in your Guru expands Awful searching
March 26, 2024
Great for knowledge sharing for teams.
- The chrome extension is the best. You can easily find what you're looking for when you need it without having to open another tool.
- Great organization - it's easy to find guru cards based on specific needs/uses.
- It's a small thing, but I would be great to be able to easily access my favorite cards on the sidebar nav for easier use/access. I have to click into LIbrary and then click into Favorites to find them.
- I would also like a "Favorites" tab in the chrome extension.
- Guru allows us to record and document our SOPs in a standardized format ensuring consistency and adherence to best practices across different teams.
- Guru enables us to disseminate information quickly and efficiently across teams, especially for those working remotely and on different shifts.
- It's easier to track changes in each document as Guru records all updates made, when it was revised, and who made the changes.
- Add more advanced text formatting features on fonts, colors, highlights, etc.
- Improving the search functionality to include advanced search filters,
March 15, 2024
Why Guru
- Separates personal and workspace dashboard
- Organised
- Effortlessly access knowledge
- Easy to navigate
- Sometime, the site is slow, but overall manageable
- Poor intergrade with Slack
- Repetitive tabs to open
March 14, 2024
Changed the way my team collaborates!
- Information organization.
- Able to send push notifications to team members.
- Custom card templates.
- User controls/access permissions.
- Tech glitches.
- Formatting options.
- Company customization.
March 12, 2024
Guru is the best data and information helper ever!
- Give our agents updates regarding the new policy in the company
- Guru is a really fast platform
- Help us drive the company better
- You can have your own library
- You can add your favorite articles to a different folder
- To me Guru has been perfect. In my experience with Guru I would not change anything.
March 06, 2024
Guru Is Awesome
- Great UI
- Search works well
- Lots of features
- onboarding could be improved
- Analytics needs work
March 04, 2024
Guru is very easy to navigate and comes in very handy for our organization when it comes to finding the right resource.
- Managing knowledge base
- Handling key content pieces
- Distributing content
- The UI of their home dashboard can be better.
- Can add more options on home page to make it easy for users to find information.
March 01, 2024
Awesome tool to help streamline the process.
- Easy to verify documents to make sure that all processes are up to date.
- Easy tool to use to collaborate with other team members.
- Card are organized and easier for team member to find what they need.
- Interface can be improved.
- When editing a card, the editing tool can be improved.
February 23, 2024
Resource Hub
- Providing the assistance with the right steps
- Easy to search with right keywords of concern
- Time management and Saving the precious time
- Adding easy navigation to the Keywords
- Direct result for searched concern
- Adding more features in the library - recent liked Guru Cards, that should be in library also, Recently added
February 16, 2024
Guru is a game changing for us!
- Organization
- Customization
- Simplicity
- Public-facing resources