Overview
What is Guru?
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and…
Learn from top reviewers
Best tool.
5 years of experienceGuru experience review
2 years of experienceGuru Review - New Hire
Overall, positive experience.
3 years of experienceClient Support Specialist: Relying on Guru, Daily!
GURU is really GURU!!
1 year of experienceEasy to manage knowledge base
1 year of experienceGreat training support tool!
Guru is a wise partner.
Very good product
1 year of experienceGuru feedback
2 years of experienceGuru changed the way our company handles knowledge bases!
3 years of experienceGuru as a knowledge base
Amazing for Internal Knowledge Base
2 years of experienceGuru is a super star
1 year of experience
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
All in One
$18
Enterprise
Custom
Entry-level set up fee?
- Setup fee optionalOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $18 per month per user
Product Demos
Guru Product Tour
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Guru?
Guru Features
- Supported: Announcements
- Supported: Slack integration
- Supported: Microsoft Teams integration
- Supported: Verification
- Supported: AI-powered Trending Topics for Slack
- Supported: HRIS integrations (50+)
- Supported: Analytics
- Supported: Org chart
- Supported: Generative AI: Answers
- Supported: Favorites
- Supported: Custom branding
- Supported: SSO/SCIM
- Supported: Generative AI: Assist
- Supported: Employee Profiles
Guru Screenshots
Guru Integrations
Guru Competitors
Guru Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(453)
Community Insights
- Pros
- Cons
Efficient Search Functionality: Users have praised Guru for its highly efficient search feature, which enables quick access to necessary information. The robust search capabilities save time and streamline knowledge retrieval within the platform.
Collaborative Nature: Reviewers appreciate the collaborative aspect of Guru, where multiple team members can contribute and verify cards, enhancing the accuracy and relevance of shared information. This teamwork fosters a culture of knowledge sharing and continuous improvement.
Customizable Content Organization: Users value Guru's ability to customize and structure content through tags and boards, highlighting it as a valuable asset for easy data organization. By tailoring their information architecture, users can optimize their workflows and enhance productivity effectively.
Limited Formatting Options: Users have expressed dissatisfaction with Guru's formatting and editing tools, desiring more advanced features like fonts, colors, and highlights. Some users have found the current options lacking in comparison to other platforms.
Need for Enhanced Integration: Many users have called for more integrations with various tools to improve automation capabilities, suggesting connections with platforms such as SFDC and ChurnZero. The lack of seamless integration has been a common point of frustration among reviewers.
Challenges in Search Functionality: Reviewers have highlighted difficulties in searching for articles due to imprecise text search bars, recommending enhancements like advanced search filters and improved search precision. Some users have felt hindered by the limitations of Guru's search functionality.
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