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TrustRadius
Guru

Guru

Starting at $12 per month per user
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Overview

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and…

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Recent Reviews

Guru is Helpful

9 out of 10
June 20, 2024
Incentivized
My team uses Guru for training purposes and team building. It works great for our team because we are never ending changing things for the …
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Love Guru

9 out of 10
May 23, 2024
As a customer success manager, I often need to find information and know that it is up-to-date. Our internal drive had a lot of duplicate …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Builder

$10*

Cloud
per month per user

Enterprise

Custom

Cloud

Entry-level set up fee?

  • $5,000 one-time fee per installation
    Optional
For the latest information on pricing, visithttps://www.getguru.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month per user
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Product Demos

Guru Product Tour

Navattic
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Product Details

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

Guru Features

  • Supported: Announcements
  • Supported: Slack integration
  • Supported: Microsoft Teams integration
  • Supported: Verification
  • Supported: AI-powered Trending Topics for Slack
  • Supported: HRIS integrations (50+)
  • Supported: Analytics
  • Supported: Org chart
  • Supported: Generative AI: Answers
  • Supported: Favorites
  • Supported: Custom branding
  • Supported: SSO/SCIM
  • Supported: Generative AI: Assist
  • Supported: Employee Profiles

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection

Guru Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Guru starts at $12.

Atlassian Confluence, Microsoft SharePoint, and Notion are common alternatives for Guru.

Reviewers rate Availability and Vendor pre-sale highest, with a score of 9.1.

The most common users of Guru are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(354)

Attribute Ratings

Reviews

(1-25 of 28)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
- Organization ( every article is very organized and makes sense thought the reading process) -If you heart an article it automatically will prompt you to save it under your favorites and you can decide whether to add in to a singular folder or with the rest of the favorites articles. -It shows the last time the article was updated, which is a plus when working in customer services to find out when it became effective. -It has asked Guru, which works really well when you remember the name of the article. -the display of the app is user-friendly and makes it easy to understand. -You could add comments to the Guru card r for you to notify the person who posted the article in case it needs updates. - you can share the Guru link easily
Matt Eaton | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I never actually required contacting the Guru support team. That could be because creating new Guru cards or editing existing ones was very intuitive. One issue I did have was that when it came time to export all of the content in Guru it was very difficult and cumbersome so I would recommend making that an easier, cleaner process.
November 07, 2019

Guru Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I never had to use Guru Support because I was not one of our main Guru administrators despite having admin access for my team. Nevertheless, I do recall our administrators needing to talk to Guru and they had a satisfactory experience. Implementation seemed pretty simple that we were onboarded on Guru fairly quickly.
Sam Asher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Though they aren't fast (their chat says "typically replies in 3 hours" and that feels accurate), Guru support is comprehensive and helpful. I feel like they truly care about my company's success and about improving Guru. Our conversations have led to meetings with engineers and the product team when appropriate.
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