Terrible Customer Service in my opinion, mentioned that they have paid late payment from IRS
We use them for payroll for our S Corp
Starting at $46 per month
View PricingOverview
What is Gusto?
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
Recent Reviews
Awards
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Popular Features
- Direct deposit files (158)8.484%
- Pay calculation (155)8.383%
- Salary revision and increment management (134)8.181%
- Benefit plan administration (107)7.676%
Reviewer Pros & Cons
Pricing
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
Cloud
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Cloud
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://gusto.com/product/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $46 per month
Product Demos
Gusto Payroll Demo
YouTube
Gusto Demo: Refreshingly intuitive payroll, benefits, and HR for small business
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Gusto?
Gusto is an online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 300,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.
Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.
Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.
Gusto Features
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
Gusto Screenshots
Gusto Video
Gusto is more than payroll and benefits
Gusto Integrations
Gusto Competitors
Gusto Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English, Spanish |
Frequently Asked Questions
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
Gusto starts at $46.
Reviewers rate Reimbursement management highest, with a score of 9.5.
The most common users of Gusto are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(362)Attribute Ratings
Reviews
(1-25 of 120)Companies can't remove reviews or game the system. Here's why
April 06, 2024
Gusto User Review
Gusto was better in terms of easy of use and had a much better look on the paystub compared to workday
April 06, 2024
Gusto Review
cost effective, one stop shop, easy to use
April 06, 2024
Gusto is a good easy to use baseline payroll and HR rool
I think gusto is better than Rippling. Rippling can be very difficult to use and there needs to be a lot of controls in place to make it work. Gusto is much easier for the employee to use and since it is a more established company there is not all the uncertainty of working with a startup in this economic climate.
April 04, 2024
Very user friendly product great for small business
March 30, 2024
Gusto Review 10/10
Personally, I believe that Gusto is the superior product, especially if used by a smaller firm. It has all of the same capabilities as QBO, but has a much simpler design that makes it more user friendly. As I've stated early, the technical support for Gusto is certainly more pleasant to deal with.
March 29, 2024
Gusto Payroll - Either you love it or hate it.
September 09, 2023
Gusto makes hard things easy
We only looked at one other PEO because we knew so many people who had used and loved Gusto. While there are many other options on the market, Gusto is continually well reviewed.
May 05, 2023
Gusto is just the best!
Gusto has a glitch-free on-boarding process that surpasses all of the other systems that I have ever tried and used. Rippling is the only other platform that comes close to the Gusto online experience, but Rippling has its PEO/behind-the-scenes legacy system glitches, and it's not nearly as user friendly as Gusto. Gusto's reports are THE best compared with all the other platforms that I have tried.
May 02, 2023
Gusto is great!
ADP is more expensive, is more difficult to use, and does not have as good of customer service
Gusto has a more modern and easy to use UI and cost effective.
April 25, 2023
Gusto provides excellent value for the price
Gusto is far superior. Very, very difficult to get an error from Quickbooks resolved. Takes tremendous amount of time and energy.
April 25, 2023
Gusto makes payroll simple
Gusto was the only payroll provider we used for our business. Before Gusto we were running payroll manually, which was cumbersome and didn’t account for our tax liability. Gusto is heads and shoulders above running payroll manually. It takes the load of payroll management off your shoulders and gives employees and easy to use portal to manage their personal payroll information.
February 28, 2023
Delivers on 99.9% of things that any small business needs.
Score 9 out of 10
Vetted Review
Verified User
Homebase is extremely crude and the only thing I find useful is their scheduling tool. I wish Gusto would take a note about this one facet of their business from them. Paycom is extremely comprehensive and offers lots of tools that I have no use for. As a result, their software is much more complicated by comparison. Both from an employee and employer standpoint.
January 14, 2023
Cute and easy to use, but customer service is asleep.
- BambooHR and APS Payroll
In terms of GUI, Gusto is well-made. It's much prettier than APS and Bamboo. Bamboo and APS both have a lot more capability and, thus, are a little more complicated to use. Bamboo does not have a built-in payroll, though they do have a partner. We ultimately ended up going with APS instead of Gusto.
Score 1 out of 10
Vetted Review
Verified User
- Intuit Online Payroll (discontinued) and Paychex Flex
I thought that Gusto's solution was more modern and flexible. All of that would be fantastic if they gave any care to onboarding correctly, customer service, and honest sales tactics... but in my opinion, they do not so I feel it's worthless.
December 04, 2022
Healthcare is a Must-o, Definitely Don't Go With Gusto!
Score 1 out of 10
Vetted Review
Verified User
Payroll is on par, however, the benefits management is not even close. BambooHR and TriNet both offered better benefit plans and over the course of years, never caused my teams to be uninsured for any period of time. BambooHR and TriNet support teams have always communicated and followed up on any issues raised.
I have only used Gusto for my payroll needs for both of my businesses from the very beginning but I have heard from colleagues that Quickbooks payroll is much more time intensive and takes longer to input than the amount of time I spend in Gusto running payroll and onboarding staff with new hire paperwork and direct deposit.
Score 10 out of 10
Vetted Review
Verified User
- RUN Powered by ADP®
This system allowed us to approve payroll online, which was an improvement from the prior ADP system where we had to call in via phone to dictate hours and pay for employees. But, RUN was clunky, and seemed cobbled together. It was also expensive for what it provided. Also, I ended up with stacks of paystubs and reports that were mailed to me each pay cycle. None of my employees wanted a paper copy, so this, along with the plastic security envelopes, just stacked up and became a hassle to deal with. When I transitioned to Gusto, employees got their own login to view their paystubs if they wanted, and I cut down on all the paper and plastic waste (I had to eventually shred it all). And Gusto has much better ease of use at less than half the price I was paying for the RUN by ADP system.
October 24, 2022
Best Solution So Far
We left Zenefits for Gusto after Zenefits bungled tax payments to multiple states and had terrible customer service when we were working to get this corrected. So far we have not had similar issues with Gusto. Also, the customer service reps from Gusto are based in the US so I can understand what they are saying on the phone.
Gusto has been my favorite option both as an end-user (ie. employee) and admin (ie. employer). It's easy to use, has all the features we need, integrates with Guideline (our preferred 401k provider), and priced well for great value.
October 18, 2022
Gusto Payroll has the gusto to help you with your business
Easier and less expensive
October 15, 2022
Easier Payroll with Gusto.
Easier and faster payroll entry. Support is faster. Pricing is better.
October 08, 2022
Great Accounting Partner Program.
Score 10 out of 10
Vetted Review
Verified User
- Intuit Online Payroll (discontinued), OnPay and QuickBooks Online
For payroll processing, Gusto has better software/interface, better reporting, and better support.
October 08, 2022
Great option for a payroll service!
Score 7 out of 10
Vetted Review
Verified User
Gusto was affordable and worked the best for what our organization needed. We only have four employees, so we didn't want something expensive or hard to use. Gusto is easy and works for us!
September 01, 2022
Simple payroll!
N/A, don't have experience with others