Name: Hafback
Author: Hafback

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Feature Management

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Workflow

Enterprise

Accounting

Accounts Receivable

CTRM

Travel Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Change and Configuration Management

Cloud Migration

Cloud Storage

Configuration Management

Data Deduplication

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Migration

Mobile Data Security

Mobile Identity

Network Performance Monitoring

SaaS Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Security

Aviation

Banking

Geographic Information

Insurance Agency Management

Insurance Claims Management

Physical Therapy

Vertical-Specific

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Hafback's Returns Recommerce™ software is a solution designed to streamline the returns process for online retailers and potentially turn returns into a competitive advantage. This software includes a branded returns portal, a returns recommerce marketplace, and peer-to-peer shipping. It is intended for online retailers of various sizes, from small businesses to large enterprises. According to the vendor, professionals and industries such as e-commerce retailers, online marketplaces, logistics and supply chain professionals, sustainability managers, and returns managers can benefit from the features and capabilities of Hafback's Returns Recommerce™ software.

## Key Features

**Branded Returns Portal**: Customers can initiate the returns process through a branded returns portal where they provide order details, select the item to return, and choose a return reason, according to the vendor.

**Returns Recommerce Marketplace**: Qualified returns can be listed for sale on the Hafback marketplace, allowing retailers to set the resale window and discount level for the returned items, according to the vendor.

**Peer-to-Peer Shipping**: When an item is purchased from the Hafback marketplace, the original consumer receives a "return" shipping label via email. The shipping label is addressed to the marketplace consumer, potentially transforming reverse logistics into forward logistics, according to the vendor.

**Eliminate Your Reverse Logistics Costs**: Hafback's Returns Recommerce™ software aims to eliminate costs associated with traditional returns processes, such as shipping to the warehouse, inbound receipt, product inspection, repackaging, and storage, according to the vendor.

**Instantly List Returns on Our Marketplace**: Approved returns are immediately available for sale on the Hafback marketplace, with digital assets from the retailer's eCommerce store automatically transferred to the marketplace, according to the vendor.

**Turn Your Returns Policy into a Competitive Advantage**: Hafback enables retailers to offer free returns shipping without impacting their bottom line, potentially attracting customers who consider returns policies when making purchasing decisions, according to the vendor.

**Recommerce as a Sales Funnel**: According to the vendor, selling returned items on the Hafback marketplace can potentially drive new customers to the retailer's site, with a reported 75% of recommerce customers being new to the brand and 22% returning to purchase a full-price item within 30 days.

**The Missing Piece to Your Carbon Neutral Puzzle**: Hafback aims to address the environmental impact of returns by reducing transportation emissions and diverting products from landfills, contributing to a potentially more sustainable shopping experience, according to the vendor.

**Integrate Your Shopify Store in Minutes**: Retailers can integrate their Shopify store with Hafback's Returns Recommerce™ software quickly and easily, allowing efficient access to the returns solution, according to the vendor.

Free

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Workbooks CRM Edition

Workbooks Business Edition

Workbooks

Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one business tool.

Essentials

Standard

Enhanced

Cin7 Orderhive

Hafback

Order management software supports the purchase to pay workflow with automation applied to essential  (e.g. credit check, customer and supplier invoicing, purchase order generation, transmission of data through integrated systems) and ancillary tasks(multi-channel order tracking and analysis) inherent in the processing of orders, and allows sellers to more easily track inventory levels and selling channels, improve customer experience, and overall process sales more effectively.

Order Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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