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Halo Clinical Collaboration Platform has become a game-changer in the healthcare industry, solving critical communication problems. With …
Overview
What is Halo Clinical Collaboration Platform?
The Halo Clinical Communication and Collaboration Platform, from Halo Health in Cincinnati, enables secure messaging, on-call scheduling, VoIP and mobilization of critical results and alerts.
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What is Halo Clinical Collaboration Platform?
The Halo Clinical Communication and Collaboration Platform, from Halo Health in Cincinnati, enables secure messaging, on-call scheduling, VoIP and mobilization of critical results and alerts.
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Product Details
- About
- Tech Details
What is Halo Clinical Collaboration Platform?
Halo Clinical Collaboration Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Halo Clinical Collaboration Platform has become a game-changer in the healthcare industry, solving critical communication problems. With its secure and easy-to-use platform, users can communicate efficiently with different specialties, nurses, and other healthcare providers. Users can communicate patient information quickly without any delays, reducing waste of time and automating messages for better efficiencies. The platform allows for efficient multichannel communication, including live chat, calls, video calls, emails, and more, making it easier to coordinate with off-site medical professionals and staff.
Users of the product have also found that it eliminates overhead paging, decreases indoor sound pollution drastically, and makes it easier for nurses to reach providers when they are on call. The secure messaging system is HIPAA-compliant allowing for private text messaging between healthcare clinicians while still protecting patient privacy. Quick communication through text messaging is vital in the clinical setting promoting faster response times leading to improved patient care. Halo provides a reliable platform for instant messaging and document sharing providing accessibility to providers while meeting HIPAA regulations. Overall, Halo Clinical Collaboration Platform solves key business problems such as securing communication channels, improving collaboration among interdisciplinary teams, expediting patient care through prompt and secure communication, eliminating unnecessary time delays while meeting HIPAA compliance standards.
User-friendly Interface: Many users have found Halo Clinical Collaboration Platform's interface to be user-friendly, making it easy to set up groups and quickly receive information. The minimalist UI has made finding what they need easier for the users.
Secure Messaging: Several reviewers appreciated that messages could be sent securely with read receipts, allowing them to communicate confidentially with staff and surgeons. Additionally, the platform was HIPAA compliant, ensuring safe communication of PHI to other clinicians.
Reliable Communication: A significant number of users praised Halo Clinical Collaboration Platform's reliability and quick transmission of messages across multiple platforms including smartphones and desktops. This feature was particularly helpful in contacting providers when they were out of the office or communicating about patients' medications or prescriptions securely.
Confusing user interface: Many users have reported finding the user interface of Halo Clinical Collaboration Platform to be confusing and difficult to navigate. They find it outdated, cluttered, and not intuitive.
Network connectivity issues: Several users have faced problems with network connectivity while using the app, causing messages to be delayed or not sent at all. This has led to frustration among users who rely on timely communication.
Unreliable notifications and alerts: Some users have reported that notifications and alerts are not always reliable, either being received at inappropriate times or not showing up at all. Additionally, some feel overwhelmed by continuous alerts until they respond.
Users have provided the following recommendations for the software:
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The software is highly regarded for its secure HIPAA compliant messaging capabilities. It is recommended by users for organizations that handle sensitive patient information and require strict confidentiality.
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Users recommend using the software for efficient and organized customer service. It is praised for its user-friendly interface and ease of use, allowing customer service teams to communicate effectively and provide timely responses to queries.
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The software is suggested for secure and confidential communication between clinical providers in large organizations. Users highlight its ability to facilitate quick collaboration and messaging among team members, ensuring a smooth flow of communication within clinical settings.
Overall, users advise keeping the software updated, adjusting notification settings according to preferences, and double-checking contacts before sharing confidential information. They also recommend considering the need for smartphones for all users and giving the software a chance despite initial challenges in understanding its features.