Name: Happy Returns
Rating: 10 (2 reviews)
Author: Happy Returns

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Version Control

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

Crypto Tax

Spend Management

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

International Payroll

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Asset Tokenization

Cloud Storage

Component Content Management

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Load Testing

Managed Public Cloud Infrastructure

Migration

Network Performance Monitoring

Penetration Testing

Privileged Access Management

Relational Database Management Systems

Remote Monitoring and Management

Secure Email Gateway

Software Components

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Data Cleansing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

Revenue Operations

Sales Forecasting

Sales Pipeline

Sales

Car Rental

Church Management

Commercial Drone

Construction Accounting

Geographic Information

Insurance Agency Management

Physical Therapy

Retail Execution

Vertical-Specific

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Customers of Happy Returns have found the software to be incredibly useful for processing returns and exchanges. The automated return process allows customers to easily select replacements, refunds, or credits based on warranty without the need for live assistance. This streamlined approach has been praised by users, as it saves them time and eliminates the hassle of navigating through complex return procedures. Additionally, Happy Returns provides convenient return bars where customers can drop off their items, further simplifying the return process. The software also integrates seamlessly with Shopify, making it the go-to solution for managing all returns and processing return data. Both customers and companies benefit from the user-friendly interface of Happy Returns, ensuring a smooth and efficient return experience.

Issues with Gift Returns: Some users have mentioned that there are issues with gift returns on the platform. They have expressed frustration over the lack of visibility into the return process, making it difficult to confirm if their package has been received.

Lack of Information on Different Views: Several reviewers have pointed out the need for more information on different views for customers when using the platform. They feel that having similar features offered in admin mode would greatly enhance their experience.

Limited Options for Customers: A number of users have praised Happy Returns for providing necessary tools for an easy and straightforward return process. However, they have suggested offering more options directly to customers, such as an API to retrieve or submit data, in order to further improve their overall experience.

User-Friendly Platform: Multiple reviewers have mentioned that the platform is super user-friendly, indicating that it offers an intuitive interface and easy navigation for both customers and users. Some users have specifically highlighted that the process of creating and printing return labels is straightforward, suggesting that the platform simplifies this task effectively. Additionally, the platform has been praised for its seamless integration with Shopify, providing a smooth experience for users.

Enhanced Return Process: Several reviewers have noted that the platform provides various options and features that make the return process easier. This implies that the platform goes beyond basic functionality and offers additional tools to enhance the overall user experience. Furthermore, some retail users have found the platform particularly useful in handling orders efficiently, highlighting its effectiveness in catering to their specific needs.

Efficiency for Customer Service Team: In addition to being user-friendly for customers and users, some reviewers have mentioned that the platform is easy for customer service teams to manage. This suggests that it provides efficient tools and features that help streamline customer service operations. By offering a hassle-free experience for both customers and customer service representatives, the platform contributes to smoother interactions and improved satisfaction levels.

ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.

Essentials Plan

Standard Plan

Pro Plan

ShipperHQ

Sellbrite enables brands and  retailers to list and sell products across multiple online sales channels and gain centralized control over inventory and orders. Sellbrite’s cloud-based, channel management platform integrates with marketplaces and shopping carts.

Pro 100

Pro 500

Pro 2k

Sellbrite

Happy Returns

Shipping

R/GA Connected Commerce Demo Day 2016: Happy Returns

Happy Returns Experience: Customer Centricity in Returns Management | Return Management Software

01 •  Gooding - Many Happy Returns  (Demo Length Version)

Likelihood to Recommend

Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.

Reduce costs and retain revenue with returns software and reverse logistics

<a title="Link: https://retailers.happyreturns.com/" rel="nofollow,noopener" target="_blank" href="https://retailers.happyreturns.com/">Happy Returns</a> offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale. 

Asana

Bloomreach - The Agentic Platform for Personalization

airfocus

Happy Returns 2021-05-07 10:45:44

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TrustRadius

Customer service team

Process easy

Easy for customers

Customer service

Service team

Home

Shipping Software

Happy Returns are being used as our return option for retail customers and we are integrated with Shopify. We use Happy Returns for all our returns and processing of return data. Happy Returns provide an easy user interface for the return process and also has a wide number of return bars that customers can return their goods at. The admin is a very clean UI that is easy to navigate and understand.

Makes the return process easy for customers
It's easy for our customer service team to manager
Has a seamless Shopify integration

Currently there is no API to GET or POST data

Shopify integration
Admin UI
Options and Features
Support

We have seen an increase in customer retention
Customer service spends less time servicing return issues

Bloomreach CDP (formerly Exponea), airfocus, Asana

Happy Returns

Overview

What is Happy Returns?