Name: HappyFox Chat
Rating: 9 (1 reviews)
Author: Tenmiles Corporation

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Beta Testing

Feature Management

Functional Testing

PHP Frameworks

Virtual Reality

Development

Online Proctoring Software

Virtual Classroom

Education

Business Intelligence (BI)

Calendar

Collaboration

Demand Planning

Document Generation

Emissions Management

Intellectual Property (IP) Management

Whistleblowing

Enterprise

Accounting

Accounts Payable

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Network Behavior Analysis

Network Performance Monitoring

Open-Source Database

Scale-Out Storage

Storage as a Service (STaaS)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Employee Advocacy

Market Research

Marketing Attribution

Marketing Automation

Press Release Management

Product Intelligence

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Incentive Compensation Management

eCommerce Analytics

Sales

Cloud Security Posture Management

Security

Aviation

Church Management

Equation Editors

Financial Services CRM

Internet of Medical Things

Physical Therapy

Revenue Cycle Management (RCM)

eDiscovery

Vertical-Specific

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Users commonly recommend trying the free trial of HappyFox Chat before making a purchase. This allows potential customers to experience the product firsthand and determine if it meets their needs. 

HappyFox Chat is often recommended for its cost-effectiveness and integration potential, as users appreciate the value for money they receive from the software and its ability to seamlessly integrate with other systems. 

Many users also praise HappyFox Chat for its user-friendly interface and ease of use. They find it intuitive and easy to navigate, making it suitable for both small and large companies looking to implement a live chat feature on their websites.

HappyFox Chat is a live chat software aimed at helping businesses provide great customer support and boost sales. The technology stack is designed with high-performance capabilities for ultra-fast speed, ensuring that customers get quick responses to their inquiries. One of the best things about this software is its easy installation process - it takes less than a minute to set up on your website by copying and pasting a Javascript snippet.

With HappyFox Chat, agents can effectively handle customer requests with ease thanks to canned responses that help them respond faster. Notifications through native applications for Mac, Windows, and Mobile enable teams to communicate with customers even when they're on-the-go. Additionally, users get access to unlimited chats and valuable insights into chat statistics like waiting times, average response times, and chat duration. HappyFox Chat boasts an unlimited agent plan starting at just $29 per month along with 100 integrations with other software tools - making it an excellent choice for businesses looking to boost productivity!

Indian software company Tenmiles offers HappyFox Chat, a live chat tool with a free edition, that is available as a standalone product, or integrated with the company's help desk software: HappyFox.

Enterprise Custom CCaaS Solution

Self-Serve Customer Service Solution

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

HappyFox Chat

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

HappyFox Chat - Product Demo

Likelihood to Recommend

An independent software development company based in Chennai, India.

With leading products in its portfolio, such as the award winning HelpDesk Pilot, a customer service/help desk management software, Tenmiles Corp is committed to providing software of the highest quality, and backing it up with rock solid customer support. 

Tenmiles. Think Beyond.

Tenmiles Corporation

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

Zoho Cliq

sticky.io

HappyFox Chat 2018-09-27 04:18:53

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Options are limited

Ease of use

Home

Live Chat Software

We are online market place, therefore we receive many emails and chat to our customers on daily basis. It was quite difficult for us to respond on an every email via email inbox. Therefore. we opted HappyFox to managed our email which converts all our email into ticket. It helped us.

All the emails convert into tickets and can be assigned to any free agent or team; which help us to respond on customer's query efficiently and in a timely manner.
One of the best features, which I used while using HappyFox, was transferring the ticket to another team member.
You can integrate HappyFox with Magento.

HappyFox should provide a customization in category statues.

We are able to answer customer queries within SLA
The manned power has reduced, it was complicated to manage and respond to all customers over an email in timely manner.
We have limited resources, so we don't need to assign tickets or emails to any individual. As all the tickets are re-directed to relevant executive or team member.

HappyFox Chat

Overview

What is HappyFox Chat?