Name: HappyFox Live Chat
Rating: 9 (1 reviews)
Author: HappyFox Inc.

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Innovation Management

Kubernetes Monitoring

Development

Career Center

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Diagramming

Enhanced 911 (E911)

Interactive Voice Response (IVR)

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Cryptocurrency Mining

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Enterprise Flash Array Storage

Fraud Detection

IT Asset Management

In-Memory Databases

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Phishing Detection and Response

SIP Trunking

System Monitoring

Traffic Switching

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Digital Signage

Email Deliverability

Email Management

Email Marketing

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

SMS Marketing

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Building Information Modeling (BIM)

Construction Management

Homeowner's Association (HOA) Management

Law Practice Management

Legal Billing

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Users commonly recommend trying the free trial of HappyFox Chat before making a purchase. This allows potential customers to experience the product firsthand and determine if it meets their needs. 

HappyFox Chat is often recommended for its cost-effectiveness and integration potential, as users appreciate the value for money they receive from the software and its ability to seamlessly integrate with other systems. 

Many users also praise HappyFox Chat for its user-friendly interface and ease of use. They find it intuitive and easy to navigate, making it suitable for both small and large companies looking to implement a live chat feature on their websites.

HappyFox Chat is a live chat software aimed at helping businesses provide great customer support and boost sales. The technology stack is designed with high-performance capabilities for ultra-fast speed, ensuring that customers get quick responses to their inquiries. One of the best things about this software is its easy installation process - it takes less than a minute to set up on your website by copying and pasting a Javascript snippet.

With HappyFox Chat, agents can effectively handle customer requests with ease thanks to canned responses that help them respond faster. Notifications through native applications for Mac, Windows, and Mobile enable teams to communicate with customers even when they're on-the-go. Additionally, users get access to unlimited chats and valuable insights into chat statistics like waiting times, average response times, and chat duration. HappyFox Chat boasts an unlimited agent plan starting at just $29 per month along with 100 integrations with other software tools - making it an excellent choice for businesses looking to boost productivity!

Indian software company Tenmiles offers HappyFox Chat, a live chat tool with a free edition, that is available as a standalone product, or integrated with the company's help desk software: HappyFox.

Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

Self Service

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HappyFox Live Chat

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

HappyFox Chat - Product Demo

Likelihood to Recommend

An independent software development company based in Chennai, India.

With leading products in its portfolio, such as the award winning HelpDesk Pilot, a customer service/help desk management software, Tenmiles Corp is committed to providing software of the highest quality, and backing it up with rock solid customer support. 

Tenmiles. Think Beyond.

HappyFox Inc.

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

Zoho Cliq

sticky.io

HappyFox Chat 2018-09-27 04:18:53

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Options are limited

Ease of use

Home

Live Chat Software

We are online market place, therefore we receive many emails and chat to our customers on daily basis. It was quite difficult for us to respond on an every email via email inbox. Therefore. we opted HappyFox to managed our email which converts all our email into ticket. It helped us.

All the emails convert into tickets and can be assigned to any free agent or team; which help us to respond on customer's query efficiently and in a timely manner.
One of the best features, which I used while using HappyFox, was transferring the ticket to another team member.
You can integrate HappyFox with Magento.

HappyFox should provide a customization in category statues.

We are able to answer customer queries within SLA
The manned power has reduced, it was complicated to manage and respond to all customers over an email in timely manner.
We have limited resources, so we don't need to assign tickets or emails to any individual. As all the tickets are re-directed to relevant executive or team member.

HappyFox Live Chat

Overview

What is HappyFox Live Chat?