HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) Reviews

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Ratings and Reviews
(1-19 of 19)

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Jeremiah Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
Tony Morales, PMP, CSM | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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IBM Connections is a great one-stop shop for email, calendars, meeting rooms, and sharing documents and knowledge. I believe the academic setting would highly benefit from IBM Connections. The meeting room tool is great as it provides a pre-formatted meeting notes document that includes all participants who joined and detailed information like time and date of meeting. The template can then be tailored to suit the meeting room organizers' needs.
Eric Hodge | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
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If you are absoloutely locked into the IBM Software ecosystem (required to use Lotus Notes, Jazz, etc,) Connections is better than nothing. However, I'd still rather use a roll your own solution, or, even better, the Atlassian suite of tools, which does a much better job than Connections ever did for us.

Let me be clear: you should really only opt to use Connections if you have no other choice. It will get you by, but it won't make you efficient.
Sarah Pressman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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It is well suited for committee work and also companies that have many departments but also need to create transparency. My company is small and I think it is well-suited for the 90+ employees we have.

At the moment I can't think of any scenarios where it is less appropriate.
Chris Whisonant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
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IBM Connections is possibly most suited for larger organizations where bigger teams are able to have more people to share with. Also, it may be less appropriate when there is so much security that it would hinder the anytime, anywhere access capabilities and prevent users from being able to enjoy sharing content with each other.
Victor Toal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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I find IBM Connections especially useful when bringing together several disparate and possibly geographically separated team members. Also, the ability to bring in outside people (vendors, clients, partners) is very key as it then keeps all the data and the exchange inside the company but visible to all. No more copying 30 people in emails to make sure everybody is somehow in the loop.
Daniel Lieber | TrustRadius Reviewer
Score 10 out of 10
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Reseller
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IBM Connections is particularly well suited to organizations that have other IBM products or are looking to displace a competitor (e.g. Webex, Office365).
Score 7 out of 10
Vetted Review
Verified User
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Ex) We recently gathered a committee to discuss the redesign of a product. All members in the committee were added to a community focused on the redesign. We recorded meeting agendas and minutes in the activities app, uploaded test redesigns for comment in files, and brainstormed potential improvements in the forum

Ex) The status feature is essentially useless without following the person posting the status. We do not follow individual staff members because it leads to a cluttered newsfeed with information irrelevant to other departments. We still use our phone chat client to communicate statuses.
Olga Toprover | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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IBM Connections is well suited for a big organization where collaboration between people is required or beneficial for business and the work is mostly related to text documents. I would also recommend IBM Connections in organizations where resources are grouped by areas of business or by events.
During the selection process I would ask what the primary type of information the users work with: text documents or images/media. I would also ask how many users are planned to participate in the system. The bigger the organization is the more sense it is to use IBM Connections.
Kiera Stallings | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Connections is very helpful between those of us at corporate, and those of us out on the field since we have employees all across the US. It's harder to know what's going on with those kinds of distances between the two, so having a tool that keeps track of work events is great. It is also helpful between those of us at corporate who need to share the same documents. Now they are all in one place.
Adam Pugh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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IBM Connections is an excellent tool when a department or company needs to share a lot of information between other departments or individuals. Using IBM Connections for company wide updates are much more convenient than email blasting. The only downside to IBM Connections I could see is if someone doesn't have frequent access to a computer (ex. manufacturer, warehouse, etc.).
Erich Schmidt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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I would recommend it unreservedly, if it was a bit easier to manage. If on premise, you will need someone technically proficient generally, if you don't have a Websphere administrator. Of course, you could always go cloud with it.
Score 6 out of 10
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Verified User
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If you work in a large company with lots of IT resources experienced with IBM tech such as WebSphere, DB2, etc., then I’d change the recommendation to an 8 for IBM Connections on-premises. Users really loved working in IBM Connections despite various gaps they found, and it seems that IBM is very responsive to customer feedback. Many new features in the last few releases were first suggested by customers.

Similarly, if you work in an SMB and are looking at IBM Connections online (or SmartCloud or whatever IBM calls it these days), then I’d probably also say 8 assuming the cloud version is at least as good as the on-premises version. My guess is that the cloud version is probably better, given IBM’s cloud-first strategy, and don’t forget that the cloud version includes IBM Docs.

If, however, you are in an SMB with a budget-constrained IT staff who are mostly familiar with Microsoft and who find it difficult to work with anything non-Microsoft, then IBM Connections on-premises is probably not going to work well in your organization. I’d score it a 4 in that case. Even if it works well for end-users today, as time goes on it seems users discover more gaps with the software. IBM is not quick to put out new versions of their on-premises software, either. The primary reasons I think on-premises is a tough sell in this scenario are the high cost of consulting (which has a side effect of further delaying the introduction of new features), the lack of an office document editor built-in, and the lack of training for both IT and end-users alike.

February 25, 2015

IBM Connections review

Score 9 out of 10
Vetted Review
Reseller
Review Source
IBM Connections is well suited in environments where self serviceability is supported and end user wants the next iteration of storing content/knowledge inside mails and or documents.
Score 9 out of 10
Vetted Review
Verified User
Review Source
In assessing whether or not to use Connections, the primary issues are whether or not they need true web type pages and the level of security needed. The options are usually Connections or a portal site. If they don't have a need for multiple levels of access to the content or have to display web type pages then I direct them towards Connections where they can be up and running in literally 10 minutes.

What is HCL Connections (formerly from IBM)?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

HCL Connections (formerly from IBM) Pricing

HCL Connections (formerly from IBM) Technical Details

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Frequently Asked Questions

What is HCL Connections (formerly from IBM)?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

What is HCL Connections (formerly from IBM)'s best feature?

Reviewers rate Usability highest, with a score of 9.

Who uses HCL Connections (formerly from IBM)?

The most common users of HCL Connections (formerly from IBM) are from Enterprises and the Information Technology & Services industry.