HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) Reviews

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-19 of 19)

Companies can't remove reviews or game the system. Here's why
Jeremiah Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Tangible ROI is hard to measure. It helps to connect people in your organization. Better relationships and better information mean that your organization can be more efficient and more connected to each other. It may help improve morale which can have an impact on the bottom line.
Tony Morales, PMP, CSM | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
  • Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.
Eric Hodge | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
  • Connections had a substanially negative ROI for our company because we eventually replaced it with far better tools.
  • We're also unfortunately stuck with maintenance costs as we've not migrated all of the user generated content over to the new tools.
  • Other parts of our company still use Connections, so I guess that's a good thing? They must find it usable enough to continue on with it.
Chris Whisonant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Faster access to up-to-date project information.
  • Ability to see from bookmarks what external content may be helpful.
  • Easy to assign Activity tasks to team members.
Victor Toal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Client example: giving sales staff (who are mostly mobile users) access to the latest product information and being able to present it to clients without having to manually search or call customer service to send them is key. The ability to ask questions (comments to data) around information and get immediate answers (in form of a comment to your comment) is also important.
  • The creation process of data sheets, presentations, charts etc., has been sped up. No more asking around for the latest version. Discussions around new functionality of products and the exchange of ideas has been greatly improved.
  • Client example: during a re-branding process the ability to directly collaborate with outside vendors and then get internal feedback to new designs and even put out surveys asking input by staff regarding new uniforms and logos has made a difficult process much easier and faster and staff feel much more involved.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • I can't speak to monetary ROI, but it is an effective tool for communicating and has stimulated more open communication about special projects
  • The cloud integration with email and profile boosts the appeal and usefulness of using the web-based browser (rather than Notes) -- however, I am not sold on Verse and dread the day everything gets moved over to that platform
  • Though there's much to be desired, the wiki feature has allowed us to slowly phase out outdated resources
Olga Toprover | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • IBM Connections definitely had a great impact on the business improving a degree of awareness of what is happening in the organization.
  • IBM Connections also allowed the comapny to decrease expenses as some of the users were transferred from Sharepoint to IBM Connections.
Adam Pugh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Our consumer support team has been able to communicate information faster which helps reduce the time it takes to get information to our consumers.
  • We have used the Communities to start a Couch to 5K, bringing over 20 employees together, which has brought morale up, increased efficiency, and made the work place a better place overall!
  • Our President uses IBM Connections to get out important information in a timely manner. Getting the overall plan and vision out this way helps increase employee efficiency and morale!
Erich Schmidt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Our primary concern was internal communications, for which Connections was a boon, by all accounts. There was no formal ROI.
  • That said, Connections definitely opened up the business to the larger social world and its possibilities.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • IBM Connections 5.0 on-premises provided our pilot groups with better overall communications. Communities sprang up around projects, teams, departments, and even topics like new technologies. As the groups expanded their usage, they found posting Status updates, new or updated Files, and so forth really helped everyone keep up.
  • Throughout our pilot we kept noticing that despite the availability of tools like Blogs, Wikis, etc., our users tended to primarily use Microsoft Office documents instead. Even "millennials" coming in expected full, native support to view and edit Microsoft Office files from the web UI. IBM Docs appears to be a suitable replacement but adds cost to the solution overall.
  • Most of the admins, developers and technical support staff at our organization are heavily Microsoft-centric and find IBM software difficult to integrate, support and find training for.
  • The Connections on-premises server environment is a complex one, requiring either extensive in-house skill with IBM technologies or costly consulting. SMBs should look to the cloud version instead.
February 25, 2015

IBM Connections review

Score 9 out of 10
Vetted Review
Reseller
Review Source
  • On the customer service part - one of the positive sides of IBM Connections is the openness. Thanks to that openness people started to help each other when they posted problems regarding company issues instead and they followed the officially designed business processes. In the end this made our company much more cost effective.
  • Because of the mobility functionality of IBM Connections we really saw a big jump in the employee efficiency corner. They could access their documents faster and wherever they where around the globe.

What is HCL Connections (formerly from IBM)?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

HCL Connections (formerly from IBM) Pricing

HCL Connections (formerly from IBM) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is HCL Connections (formerly from IBM)?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

What is HCL Connections (formerly from IBM)'s best feature?

Reviewers rate Usability highest, with a score of 9.

Who uses HCL Connections (formerly from IBM)?

The most common users of HCL Connections (formerly from IBM) are from Enterprises and the Information Technology & Services industry.