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HCL Connections

HCL Connections
Formerly from IBM

Overview

What is HCL Connections?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

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Recent Reviews

TrustRadius Insights

IBM Connections is a versatile platform used organization-wide to connect users, find and organize information, and collaborate on …
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IBM Connections review

9 out of 10
February 25, 2015
IBM Connections is being used throughout the whole organization (34,000+ end users) as a social addition to the statically delivered …
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Pricing

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What is HCL Connections?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is HCL Connections?

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

HCL Connections Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.

Reviewers rate Usability highest, with a score of 9.

The most common users of HCL Connections are from Enterprises (1,001+ employees).
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Reviews and Ratings

(52)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

IBM Connections is a versatile platform used organization-wide to connect users, find and organize information, and collaborate on projects. Users across departments benefit from the collaboration tools offered by IBM Connections for internal projects and team collaboration. Additionally, frontline production workers to board members rely on this software for project management, knowledge sharing, collaboration, and idea sharing.

IBM Connections addresses various business problems such as document editing, sharing, version control, as well as enabling increased transparency. It serves as a centralized repository for constantly changing information with multiple levels of permissions, tagging, and spaces. This makes it an ideal replacement for wikis, providing structure in organizing and updating information effectively.

Organizations in the insurance industry utilize IBM Connections to write wiki places and blogs in different languages. Mizuno utilizes IBM Connections organization-wide to keep everyone informed and connected, share data, and stay updated on company-wide events. The software is also being evaluated for cloud options to provide document control, integration of social tools, and compatibility with various devices.

Users find value in IBM Connections' communication features to connect with staff and disseminate information within communities created for individual departments. The software's usage statistics and reporting capabilities are crucial for users to track the effectiveness of their content. Additionally, the HR department benefits from the MS Office plugin for sharing and editing documents.

Overall, IBM Connections has proven to be an invaluable tool in improving communication among teams, facilitating collaboration between departments spread across large geographical areas, and providing a centralized platform for everyday operations.

Users commonly recommend IBM Connections for the following reasons:

  • IBM Connections is praised for its ability to enhance collaboration and social networking within a business. Users find it helpful for improving teamwork and communication among employees.

  • Many users recommend IBM Connections for its features such as email, calendars, meeting rooms, and document sharing. It is considered suitable for companies with multiple departments that require transparency in operations.

  • Users suggest having IT staff who can handle the layout and functionality of IBM Connections to maximize its potential. They also recommend it for environments that support self-service and where end users want a well-structured content storage interaction.

Overall, IBM Connections is deemed valuable in strengthening internal social networks, improving collaboration, and providing efficient communication within organizations. It is particularly recommended for larger companies looking to save time with social and collaboration-based solutions, but can also benefit businesses of all sizes that aim to enhance their productivity and foster connectivity among employees.

Attribute Ratings

Reviews

(1-20 of 20)
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February 25, 2022

A multifunctional tool

Anurag Chaudhary | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Connections is a corporate collaboration software that enables teams to operate more efficiently. It improves communication among project teams. It provides all employees with a single platform to access and manage all of their everyday operations. Collaboration between teams for exchanging the data. It is a technology that has enabled the business to update and react to market trends, becoming more efficient in process compliance.
Tony Morales, PMP, CSM | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Connections is being used across the entire organization and is available to us on our internet browser via the cloud. IBM Connections is our tool to connect to each other and collaborate in a number of areas - project management, knowledge management, collaboration and sharing of ideas. Our company also is able to use email, calendars and virtual meeting rooms for communication.
Jeremiah Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
IBM Connections is used by the entire organization. We have many departments and user groups that are divided into Connections "communities". It helps connects users across the organization to each other and to help find and organize information. It is especially useful for connecting with people who you don't normally work with on a day to day basis.
Eric Hodge | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
IBM Connections is being used largely as a wiki replacement system because of its tight integration with other IBM products. For instance, we used (and have since replaced) IBM Jazz. At the time that we implemented Jazz, we needed a centralized repository for constantly changing information, something that Wikis are good at. Connections was selected to be that Wiki-like tool, with multiple levels of permissions, tagging, and spaces. We also used it as a blogging platform. Users would post blogs to Jazz either from their personal spaces or from other relevant business spaces.
December 15, 2017

IBM Connections is useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Connections is used as a source of interdepartmental communication within our office. We also use it for blogging/sharing information about work events and community events. Our email is also connected to IBM Connections.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My organization has primarily been utilizing IBM Connections as a means to communicate with staff. We have an All Staff community in which we post pertinent information for all employees and communities for each individual department. We also have communities for work-related projects. In this way, we use Connections to organize our information for easier consumption. We are in the process of migrating our policy wiki to our department communities. In addition to the above, my department (HR) uses the MS Office plugin for sharing and editing documents. All in all, IBM Connections has been very beneficial to the organization as a provides some much-needed structure in terms of where information goes, when it is updated and how it is presented.
Sarah Pressman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently it is being used across the organization from frontline production workers to board members.
The business problems that it addresses are the following:
  • Document editing/sharing/versions - instead of multiple emails and versions, there is now only one.
  • All staff news is shared via a community blog
  • Use of VPN has decreased - easy access to information and documents anywhere, increased safety for our intellectual property and confidential documents
  • Individual departments house their manuals/resources in their own community
  • Individual departments and committees house documents and meeting notes - one location
  • Transparency is increasing since you can view open/moderated communities
  • One sign-in - previously we had multiple sign-ins for different things, now you can access email, department manuals, company resources and in-house built systems
Victor Toal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ToalSystems is an IT consulting company that specializes in collaboration technology by IBM. We design and implement small to very large IBM Connecitons environments for clients and in many cases also support those systems for clients. We also offer training for both end users and technical staff on the every day use of IBM Connections for both on premise installations and the cloud.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We piloted IBM Connections 5.0 (on-premises) for about 8 months but ended up deciding to evaluate cloud options instead. Our user base is about 650 users and we were looking to move up from Lotus Quickr. We knew we needed something that would work natively on iOS as well as on Windows PCs and in browsers, provide us with additional document control (ECM-type features), and of course integration of social tools to provide easier access to people and information. Usage statistics and reporting were also a concern; users wanted to know when their content was useful (or not).
Chris Whisonant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Our professional services team uses IBM Connections to keep track of projects and documentation. Since we are a small team who all reside in different regions of the USA, IBM Connections provides a way for us to stay organized. Our team is also able to share documentation. This reduces the need for team members to request information from each other when we can get to it when we need it.
Daniel Lieber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
IIUI uses IBM Connections and IBM Connections Cloud (IBM's hosted version) to share and store information with various other organizations. We use it extensively for the collaborative features and discussions that occur. The ability to memorialize thoughts and processes becomes invaluable later. The search and taxonomy related navigation provide strength to the way people, including myself, benefit from its use. The IBM Connections Cloud integration with other collaborative features, such as Instant Messaging, Web Conferencing, and E-mail, makes it a very useful tool.
February 25, 2015

IBM Connections review

Score 9 out of 10
Vetted Review
Reseller
IBM Connections is being used throughout the whole organization (34,000+ end users) as a social addition to the statically delivered intranet. The main business problem and why this organizations has decided to choose for IBM Connections is in fact that it pushed out to the end users to work more closely together on projects and in day to day work situations. IBM Connections fulfills in that completely. With the mobility part of IBM Connections the circle was completely round as this was one of the biggest issue's we had with the current intranet which was too much statically build and not developed for mobile clients (not build with a responsive web design). We have just introduced the CCM part of IBM Connections which will replace overtime to all current file-shares which are being delivered via OLD fashioned way of serving files via a FileServer model. All this together is for us a major improvement on the next step of our journey in the intranet world.
Heather Hegger | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use IBM Connections as a backend platform. We have built a custom platform (member-facing) on top of IBM Connections. Our member-facing platform currently serving over 100,000 members. Our main use of IBM Connections is for the collaboration tools that it offers.
Olga Toprover | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I was working on a project implementing IBM Connections in the insurance industry. The system was used by tens of thousands users located around the globe. Various types of groups of users were using the tool to write wiki places and blogs using a few languages. Some of the blogs were global and open for everyone within the company, the others were devoted to specific problems and were available only to limited groups of resources.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used by a number of departments throughout the company. It is addressing different problems within each department but primarily it is being used to disseminate information, used for notifications of important deadlines and for collaboration between a large geographical area.
Kiera Stallings | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At Mizuno, IBM Connections is being used across the whole organization as a tool to keep everyone informed and connected. People from across different departments can join different communities with groups of people with the same interests and create and keep up with upcoming events. It's a convenient way to share data and keep up with what's going on across the entire company.
Adam Pugh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using IBM Connections for communication across all departments. It has been great being able to collaborate across the board. In our department, we have been able to quickly and efficiently share important information, saving valuable time. The files on IBM Connections work great as a cloud and will soon replace our shared drives. As a company of 300+, the communities have brought unique individuals together that wouldn't have found each other without it.
Erich Schmidt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Connections is used across the organization, for blogging, activities and creating wikis.The blogging (and subsequent commenting and "Likes") is the primary means of communicating business and non-business issues/events to employees. Wikis hold a great deal of business and institutional knowledge.
Thinh Tran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Communication among the teams and projects teams is a big issue. It happens too often that the information (document, email) is not readily available and sharable with the rest of the team. Information in mail inboxes, local hard drive, network shared drive lead to miscommunications and duplications of effort. Connections has help improve these challenges.
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