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HCL Domino

HCL Domino
Formerly IBM Domino


What is HCL Domino?

HCL Domino (formerly IBM Domino, and before that Lotus Domino) is an enterprise application development platform, boasting mobile-app capabilities to enterprise authentication and a companion low-code app builder called Domino Volt.

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Recent Reviews

TrustRadius Insights

Integration Capabilities: Users appreciate the integration capabilities of HCL Domino, as it allows them to easily incorporate features …
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What is HCL Domino?

HCL Domino (formerly IBM Domino, and before that Lotus Domino) is an enterprise application development platform, boasting mobile-app capabilities to enterprise authentication and a companion low-code app builder called Domino Volt.

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Product Demos

HCL Domino View Data in a Data Table using Material Table


HCL Domino Volt - Demo Time-Lapse


HCL Domino - Web SSO Configuration


HCL Domino Volt - Demo Time Lapse


Domino Query Language demo

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Product Details

What is HCL Domino?

HCL Domino Video

Rethink what you know about HCL Domino. Domino powers more than 10 million apps around the world. Two years at HCL. Two major versions launched. Domino has been transformed. Our best version yet is coming in June. Join us for the launch:

HCL Domino Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Integration Capabilities: Users appreciate the integration capabilities of HCL Domino, as it allows them to easily incorporate features that are not included out of the box. Some users have mentioned that the ability to integrate with other systems and applications is one of the key strengths of Domino, providing flexibility and customization options.

Stability and Reliability: Domino is praised for being a stable and reliable platform, with many users mentioning its long-standing presence in the market and solid performance over its 30-year history. Several reviewers have highlighted the platform's speed, performance, and scalability, making it a trusted solution for their business needs.

User-Friendly Design: The separate tabs for workflows and notes, as well as the filtering screens in Domino, are appreciated by users for their user-friendly design and ease of use. Many reviewers find these features helpful in organizing their work efficiently and navigating through different functionalities seamlessly within the platform.

Complex and Expensive Licensing Model: Many users have found the licensing model for the software to be complex and expensive, causing frustration and confusion.

Outdated User Interface: The software's user interface is considered outdated by many users, who feel they have to defend its modernity based on its previous appearance. They believe that the interface needs a refresh to match current design standards.

Missing Features and Documentation: Some features and technologies are still missing from the software, but users feel that the developer, HCL, is making progress. However, they hope for improved tutorials and documentation to help them navigate these missing aspects more effectively.

Users have made several recommendations for HCL Domino based on their experiences with the product. The most common recommendations are as follows:

  1. Engage with the user community: Many users recommend actively participating in the HCL Domino user community. This allows users to connect with others who are using the product and exchange valuable insights, tips, and best practices.

  2. Submit ideas for new features: Several users suggest submitting ideas for new features to enhance the functionality of HCL Domino. They appreciate that the company is open to receiving user feedback and actively incorporates it into future updates.

  3. Get training to fully understand the product: Many reviewers advise investing in training to gain a comprehensive understanding of HCL Domino and its rules. They emphasize that thorough training is crucial to effectively utilize all the features and capabilities of the product.

It's important to note that some users mention that frequent updates are required for HCL Domino, and they may have questions regarding usability. However, these were not as commonly mentioned as the above three recommendations.


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Companies can't remove reviews or game the system. Here's why
June 16, 2022

Domino is Good

NADIR PATIR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We use Domino and Notes for company mail, CRM, accounting, document management, quality management, and technical service.
  • Database is reliable.
  • Easy to program when a new application is needed.
  • Mail application is versatile and reliable.
  • Mobile mail (via Traveler) is good.
  • User interface needs to be modernised.
Good for document based and workflow applications.
Application development is easy and fast.
  • Fast application development.
  • Reliable database.
  • Good mail.
  • Domino powered applications has positively impacted our company.
Microsoft Office 2016 (discontinued)
Gavin Bollard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Domino gives you the capabilities of modern cloud platforms with an affordable and predictable TCO. We stopped using Notes for mail-in 2017 and switched to outlook but we still use our Domino systems every day. We've looked at many options to migrate from Domino to SharePoint and Domino to teams but have never found anything that even approaches the functionality and versatility of Domino. In recent years, following HCL's reinvigoration of the product, we've abandoned attempts to move off the platform and have re-embraced it. It was a great decision. We use Domino for user (and guest) management and the Domino systems drive our O365 active directory. We used Domino for the development of specialist systems and for the general distribution of documents. We looked at SharePoint as an option for this but the open-ended nature of SharePoint and Teams resulted in those systems not being trusted by our customers. It's very easy to confirm that there are no users on our domino systems other than those we allow but it's not possible to do that on a borderless cloud solution such as Office 365. Domino is extremely cheap to build on and maintain. For example, some of the systems we developed in Azure had obsolete frameworks within a couple of years, but our Domino can easily be moved to modern frameworks with a minimum of effort.
  • Security
  • Total Cost of Ownership
  • Compatibility (20+ year old applications continue to run with no issues)
  • Upgrades - these are 30 minute tasks.
  • Mail - It has improved but people want outlook, so we switched.
  • Administration - there are so many settings that sometimes you get lost
Domino is best in medium-sized businesses of 20-100 employees. It's too complicated to implement in very small companies unless you have good external resources. It scales up very well for larger companies but the pressures of users wanting particular "brand-name" software can become difficult. If you want a restricted "extranet/portal" system for a limited set of members it's a great system, particularly if you add a Domino CRM on top. Unlike Microsoft, you never have to resort to command-line tools, like PowerShell, in Domino to get things done.
  • Granular Security (including deep Nesting of Groups)
  • Scalability
  • Easy deployment of test facilities
  • Compatibility with existing systems
  • Domino is far cheaper to run than Office 365.
  • Management of Domino is far simpler than Office 365.
  • Our ROI is incredible because we get templates developed and can reuse them.
We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and more importantly, that our members (financial services) do not trust the Open Office365 cloud. SharePoint and Team collaborative features are often blocked in our member organizations. Domino is much easier to identify and unblock at the firewall level. It's much easier to restrict collaboration to approved options in Domino.
Christopher Stark | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Domino is used across our entire international organization. Domino/Notes is used as an email, collaboration, and messaging solution as well as a simple database platform, and Intranet/internet web-based email. Domino's database platform facilitates data sharing and access control for divisional, territorial and organization-wide users.
  • Domino support for policy-based user registration and deployment eases end-user creation.
  • User access to databases is simplified via group membership and defined roles.
  • Email replication to clustered servers is simplified through connection/replication documents stored centralized address book
  • Group calendaring enabled at client level controls.
  • I am not a fan of the Domino ID for authentication purposes. Some Admins appreciate this feature, but ID aging, updating and management issues are burdensome.
  • Integrations with current available software applications as a result of lower Domino adoption rates.
  • Administration tools are somewhat dated and clunky. Even with updates and patches, the Domino administrator console hasn't changed in years.
Domino is secure by comparison, due in part by it's lower market share, but also it's native encryption capability. Domino is stable. With fewer changes and revisions, Domino performance can be relied upon with existing infrastructure. Despite its clunky admin console, administration as a whole is easier and more intuitive. The native Domino application language is either Java or LotusScript. Finding developers for the latter application can be troublesome.
  • The immediate impact on my organization as a non-profit is cost. Enterprise pricing for a Domino solution is exponentially more inexpensive than more popular applications.
  • Of the most obvious impacts is user familiarity. Given a vast majority of the employment pool having familiarity with MS products, orienting new employees to Domino\Notes is burdensome. Adoption is slow and resistance is high.
  • Hiring Domino administrators and developers is increasingly challenging.
  • The recent sale of the Domino platform away from IBM is concerning.
Having administered Domino right out of tech school I have very limited experience with other platforms. Realizing that Exchange is the de facto solution used by the rest of the universe, and now O365\Azure to eliminate on-prem data centers the future of direct platform administration is numbered. I lack the experience to usefully comment on or compare other products.
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