Skip to main content
TrustRadius
HCL Notes

HCL Notes
Formerly from IBM

Overview

What is HCL Notes?

Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.

Read more
Recent Reviews

TrustRadius Insights

HCL Notes, used by users worldwide, has a wide range of use cases that cater to various functions within an organization. Users rely on …
Continue reading

HCL

7 out of 10
December 19, 2022
HCL Notes provides business collaboration functions, such as email, calendars, to-do lists, contact management, discussion forums, file …
Continue reading

Lotus Notes Insights

8 out of 10
June 11, 2019
Incentivized
Lotus Notes is used by most of the departments in our organization. It is used as documentary storage for all the requirements at a single …
Continue reading

IBM Notes & RAD

10 out of 10
February 25, 2015
We use IBM Notes/Domino as a development platform, no email. Most of the Apps are for Departmental and some are for multiple departments …
Continue reading

What is IBM Notes doing?

5 out of 10
February 06, 2014
I have worked with Lotus Notes and Domino since 1996 from Version 4, 5, 6.5, 8.0 and 8.5, but my last couple of projects all are …
Continue reading

Notes basics

10 out of 10
February 05, 2014
One of the few reliable and industry standards that are present in Information Technology for more than 20 years. Security, offline …
Continue reading
Read all reviews

Popular Features

View all 23 features
  • Notifications (10)
    9.0
    90%
  • Mobile Access (10)
    8.0
    80%
  • Task Management (9)
    7.0
    70%
  • Chat (10)
    6.0
    60%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is HCL Notes?

Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

111 people also want pricing

Alternatives Pricing

What is SharePoint?

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market,…

Return to navigation

Product Demos

How To View Emails as Conversations and Original Message in HCL Notes

YouTube

05 NCUG Spring Seminar 2021 - DOMI: Create meetings in HCL Notes for Teams, Zoom, WebEx and Sametime

YouTube
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

9.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.6
Avg 8.1
Return to navigation

Product Details

What is HCL Notes?

HCL Notes Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.

Atlassian Confluence, Axero, and Jive are common alternatives for HCL Notes.

Reviewers rate Internal knowledgebase and Integrates with GoToMeeting and Integrates with Outlook highest, with a score of 10.

The most common users of HCL Notes are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(92)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HCL Notes, used by users worldwide, has a wide range of use cases that cater to various functions within an organization. Users rely on HCL Notes for essential tasks such as managing emails, sending meeting invites, booking meeting rooms, accessing the company intranet, and sharing templates. The platform also serves as a reliable tool for leave management, notebook entry, creating to-do lists, and raising IT issues. With these diverse functionalities, HCL Notes standardizes processes across regions, facilitating fast and efficient global communication within the company.

Internally developed Lotus Notes databases are widely utilized for storing infrastructure inventory, workflows, work queue for builds and audits. These databases are often integrated with ERP and ticketing systems, providing seamless integration with existing tools. Moreover, the robust workflow capabilities of HCL Notes have allowed organizations to replace paper-based approval systems with secure digital workflows that offer an audit trail and enhanced security.

Furthermore, HCL Notes is increasingly being used on mobile devices, with about a third of the organization utilizing its mail, calendar, and contacts features on their smartphones or tablets. It serves as a central hub for collaboration with its sidebar app for Sametime providing chat functionality, presence awareness, web meetings, audio/video conferencing. In addition to its collaborative features, HCL Notes also functions as a development platform where users can create departmental and multi-departmental apps that integrate seamlessly with various databases and platforms.

Notes is highly regarded for its quick development capabilities and easy integration with new releases. Its versatility extends beyond email and calendar functions; it serves as a reliable CRM system integrated with back-end accounting systems in some organizations. By leveraging HCL Notes' document management capabilities and internal workflow features, users can maintain an organized repository of client-specific details while saving time navigating through relevant information. The platform's user-friendly experience enables users to access critical data easily while enjoying enhanced security measures.

Overall, HCL Notes has proven to be a vital tool for organizations, offering a wide range of use cases and functionalities. Its seamless integration with existing systems, robust workflow capabilities, and mobile accessibility make it an indispensable asset for efficient communication, collaboration, and data management.

Seamless Integration: Users have found that HCL Notes can be easily integrated with other software platforms, such as Sametime chat, Concur, and Productivity Management System. This integration allows for seamless communication and access to various tools and resources.

Efficient Calendar Management: The calendar management feature in HCL Notes is highly praised by users. Once they accept a meeting invite, their calendar is automatically updated, and they can easily view all their meetings for the day or week. Additionally, users can book meeting rooms, and the availability of these rooms is visible to all employees, making it convenient for planning meetings.

Robust Database and Custom Applications: Users commend the strong database of HCL Notes which is extremely scalable and can handle thousands of users effectively. They also appreciate the enterprise-grade framework for developing custom database applications in HCL Notes. This simplicity of access makes it convenient for users while reducing administrative burdens.

Slow web browsing capabilities: Some users have experienced slow web browsing capabilities in HCL Notes, with extended connection and loading times for web content. Users have mentioned that links shared in HCL Notes emails often fail to connect and sometimes the web content is not visible, requiring them to manually copy and paste the link in another browser.

Unappealing user interface: Less tech-savvy users and new users have expressed their dissatisfaction with the unappealing user interface of HCL Notes. It is suggested that improvements should be made to make it more visually appealing and user-friendly.

Backward compatibility issues: The backward compatibility of HCL Notes can be problematic at times, causing cluttered menus and outdated options that are not commonly used by modern users. Navigating preferences can also be challenging for those transitioning from other email platforms like Gmail or Outlook.

Based on user reviews, there are three common recommendations for IBM Notes:

  1. Consider other software options before committing to IBM Notes. Many users suggest exploring alternatives such as Microsoft Outlook or Google software before deciding on IBM Notes. They believe that these platforms provide better user interfaces, more features, and a more modern experience.

  2. Use IBM Notes only if there is a need for custom databases. Some users recommend using IBM Notes specifically for its ability to build custom databases that integrate with the email system. They believe that this feature sets it apart from other email platforms.

  3. Keep options open and explore different solutions. Several reviewers advise against relying solely on IBM Notes and encourage keeping options open by not getting locked into a single vendor's proprietary software. They suggest considering different platforms and not being hesitant to migrate to a different solution if needed.

Overall, while some users appreciate IBM Notes for its secure email services and custom database capabilities, many recommend looking at other software options with better user interfaces and more features before committing to the platform.

Attribute Ratings

Reviews

(1-16 of 16)
Companies can't remove reviews or game the system. Here's why
December 19, 2022

HCL

Score 7 out of 10
Vetted Review
Verified User
HCL is well suited for emails, calendars and to do list. Helps in organizing my work and time as well. Has a good UI but can be improved. It should also be able to sync with Google Calendar so that I just have to update my calendar at one area only.
Mogana Tashiani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Christopher Stark | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I believe Notes is well suited for small to midsize organizations that could utilize it's integrated database and messaging components. The format of the databases, however, leave the migration of those databases problematic inasmuch as compatibility to other platforms is an issue. I believe most end users find the interface open and intuitive with features that are useful and functional.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
IBM Notes works great as a basic email, calendar and chat tool. While there are better and more feature-packed tools available, if you are familiar with IBM Notes, there is nothing really wrong with it. It looks a little dated but works well (when it works). We have had some issues with the tool crashing on us.
Mark Franklin | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
IBM notes is well suited to situations where you need to communicate with coworkers, or when you are trying to send out an email. I do not think that it is well suited as a calendar source. My calendar oftentimes gets very unorganized and I feel that Notes could do a better job of helping me to keep things better organized.
Chris Whisonant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Notes for mail is well-suited for organizations of any size (from 5 to >100,000) and I've supported organizations throughout the spectrum. Though some of the modern application platforms are also good, Notes is also well suited to provide users with a solid platform through which to do their job. However, without professional service or someone with prior knowledge on the staff, it could be quite daunting for smaller organizations.
Matthew J. Fitzpatrick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I believe you could find a way to utilize IBM Notes for really any scenario and any sized company whether it be a mom-and-pop SMB or a large corporate enterprise. There's a LOT of really nice and useful features for ALL audiences.
Umar Qureshi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Great for companies looking for a robust platform that can handle dynamic change in application design, fluid SOPs and a dispersed workforce, low budgets and high-security considerations. Easy to maintain, implement, and upgrade. Where you do not have to even think whether upgrading the system will affect the old apps. Apps written for R2 would be guaranteed to run on R9.x without a single piece of code requiring change.
Jeremiah Benjamin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
IBM Notes is probably best-suited where a variety of software is being used today unsuccessfully or where paper-based workflows are still very common. Notes can very capably help an organization automate processes and improve efficiency but this is less likely without a developer on staff or by way of a consulting firm.

IBM Notes would probably not suit an organization that is already running quite well with other collaboration tools in place. I don't see any particular advantages for an organization that is, say, running Outlook and SharePoint, and in fact many of the users would view IBM Notes as a step backwards. The only advantage I can see in that scenario might be cost.
February 25, 2015

IBM Notes & RAD

Tom Le | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
+ For a small IT team with higher turn around and higher expectation, Notes is the best platform that I see so far.
+ For workflow application Notes still #1 to me.
+ NOSQL is a big plus.
+ Very easy to develop/deploy Web Services.
+ XPages is very COOL, even better if jQuery can replace Dojo

- IBM needs to do more to sale Notes and get more users; the License/Cost need to adjust in order to attract more people to learn (especially, college students); if possible, we need a lighter xPage/Domino framework for Internet Pages design.
December 22, 2014

Notes then and now

Lynn Sturgis | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
It depends on what you are looking to do. Notes was a great platform for our custom CRM, but times changed, and we moved on to a cloud-based solution. We still have our custom client information modules - i.e. Subleases, Portfolios, etc.
February 05, 2014

Notes basics

Score 10 out of 10
Vetted Review
Reseller
Suites small, medium and large companies equally. High security standards. Need to solve wide rage of problems through custom developed applications.
Return to navigation