HCL Sametime (formerly from IBM) Reviews

16 Ratings
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Score 6.2 out of 100

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Score 8 out of 10
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Reliability and Availability

10
Typically if Sametime is not available, it's because Windows Updates were done on the servers and they were not rebooted. However, that's not a problem with Sametime -- in fact, if you have Linux you could probably run Sametime for years without any hiccups whatsoever. We have no internal Linux expertise.
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Feature Scorecard Summary

Hosted PBX (2)
8.0
Multi-level Interactive Voice Response (IVR) (2)
8.0
User templates (1)
7
Call reports (1)
7
Directory of employee names (6)
9.6
Answering rules (4)
8.6
Call recording (3)
7.8
Call park (2)
8.0
Call screening (1)
6
Message alerts (5)
7.2
Video conferencing (6)
3.1
Audio conferencing (5)
3.3
Mobile app for iOS (7)
7.2
Mobile app for Android (6)
6.9

About HCL Sametime (formerly from IBM)

HCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.


HCL Sametime is ideal for cross-team chat in countries with strict data privacy and gravity laws, companies in regulated industries, and government entities who need to be able to ensure the security and auditability of their data.  ​ 


Categories:  VoIP

HCL Sametime (formerly from IBM) Technical Details

Operating Systems: Unspecified
Mobile Application:No