HCL Sametime (formerly from IBM) Reviews

17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Just about everything works the way you expect it would and it's relatively easy for users to figure out. Sametime was one of those things that we started with only a few people as a "test" and before the test period was done we discovered a few hundred people had figured out how to log in and most got it working all on their own. Many of our users want to use Sametime and do so regularly; we do not have to create policies enforcing its usage. Users find it practical to use Sametime to do things like chat, transfer files, share their screen, and so forth.
Read this authenticated review

Feature Scorecard Summary

Hosted PBX (2)
8.0
Multi-level Interactive Voice Response (IVR) (2)
8.0
User templates (2)
8.0
Call reports (2)
8.0
Directory of employee names (7)
9.5
Answering rules (5)
7.9
Call recording (3)
7.8
Call park (2)
8.0
Call screening (2)
9.0
Message alerts (6)
7.8
Video conferencing (6)
3.1
Audio conferencing (5)
3.3
Mobile app for iOS (8)
6.9
Mobile app for Android (7)
6.6

About HCL Sametime (formerly from IBM)

HCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.


HCL Sametime is ideal for cross-team chat in countries with strict data privacy and gravity laws, companies in regulated industries, and government entities who need to be able to ensure the security and auditability of their data.  ​ 


Categories:  VoIP

HCL Sametime (formerly from IBM) Technical Details

Operating Systems: Unspecified
Mobile Application:No