November 13, 2017
Score 9 out of 10
Read Michael Daughters's full review
Yes - Premium support is available with all Heavybid user accounts. With the complcated nature of the software, tech support is critical to the success of the estimate, the user, and the software company. without the tech support, the users would fall back to a simpler system. There is also an annual user group meeting where they offer training on specific subjects.