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Overview

What is HeadSpin?

HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across…

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Recent Reviews

TrustRadius Insights

HeadSpin has been widely praised by users for its ease of use and robust feature set in automated testing. Users have found the platform …
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Best testing tool for testers

10 out of 10
July 25, 2022
Using HeadSpin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is HeadSpin?

HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.headspin.io/contact

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is HeadSpin?

HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.

HeadSpin Features

  • Supported: Hosted Device Cloud
  • Supported: On-prem Device Appliance
  • Supported: Performance & Experience Analytics
  • Supported: Professional Services & Support
  • Supported: Education, Certification & Training

HeadSpin Video

HeadSpin Digital Experience AI Platform

HeadSpin Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HeadSpin has been widely praised by users for its ease of use and robust feature set in automated testing. Users have found the platform to be a valuable tool for various testing scenarios, offering features that are often lacking in other platforms. One key use case is the ability to run tests on any device from any location in the world, which has allowed users to efficiently identify and fix errors. This feature has saved users time and improved the overall quality of their products.

Another important use case of HeadSpin is its automation capabilities, which have helped users enhance the customer experience while saving time and money. By automating regression tests and running tests frequently, users can ensure that their applications are always functioning as expected without relying on manual execution. Additionally, HeadSpin's manual testing feature has received praise for providing detailed results and allowing users to test mobile applications using a manual process.

The recording and playback feature of HeadSpin has been particularly useful for users, enabling them to review and analyze user sessions effectively. This function allows for comprehensive testing of user interactions with applications and facilitates faster bug identification and resolution. Furthermore, HeadSpin's ability to test sites and applications on real devices has helped users identify issues and bugs specific to certain devices, ensuring a smoother user experience across all platforms.

The cloud-based nature of HeadSpin has also been advantageous for users, providing flexibility in running different types of tests on iOS, Android, and web platforms. Furthermore, the integration of HeadSpin with JIRA has streamlined workflows for many users who can now work seamlessly with their existing tools. The insights and reports generated by HeadSpin have proven invaluable to users in improving their applications' performance and identifying bugs encountered during testing.

Overall, HeadSpin has addressed various business problems related to automated testing, providing a comprehensive solution that helps companies deliver high-quality products. Users have praised its effectiveness in saving time and effort compared to manual testing while improving overall efficiency. Whether it's automating regression tests, testing mobile applications, or analyzing design vulnerabilities, HeadSpin has proven itself as a reliable and feature-rich platform for users across different industries.

Users commonly recommend HeadSpin for the following reasons:

  1. HeadSpin is praised as a game-changing solution for scaling testing and testing automation, making it ideal for organizations looking to improve their testing processes.

  2. Many users find HeadSpin to be a time-saving tool compared to acquiring, setting up, and testing on physical devices. They appreciate the convenience of being able to efficiently test their applications on real devices without the need for extensive hardware resources.

  3. Users highly recommend HeadSpin as a platform for testing applications and websites on real devices. They appreciate its ease of integration with other applications, making automation testing more manageable. Additionally, users mention that the platform provides excellent customer support, allowing them to verify their applications on multiple devices effectively.

Overall, users see HeadSpin as an effective tool for companies with limited resources or footprints, especially when it comes to performance improvements. The platform's ability to provide efficient and reliable testing on real devices makes it a popular choice among testers and developers alike.

Reviews

(1-17 of 17)
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Eric Severson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
Score 10 out of 10
Vetted Review
Verified User
If you're a QA, automation engineer, or developer looking to run automated tests on your site, HeadSpin is the right solution for you. I have tried a few other tools, and by far, this one is the most user-friendly, reliable, and quick of all. Literally, in two clicks, you can go from signing up to running your first test!
Ellie Abraham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We wanted to have a tool that would allow us to quickly share access to a real physical device, not a simulator or emulator. Being able to do that with anybody in the team from QA to a designer or developer was very important to us. I would say if you are keen on manual testing, then HeadSpin is not the one for you.
Dennis Simoni | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
They always provide great support, whenever we need help. We have a big team of testers and developers who use HeadSpin, but we never faced any major problems with the HeadSpin product. I want them to lower the pricing so that small businesses can also use it, really a great product.
Samantha Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
On an occasion I got stuck while trying to add my cellphone to their device cloud infrastructure, I wrote to their help desk and one of their executives contacted me within a few minutes of time to solve my issue. That's when I became a fan of their support. They are always there to help you out.
Score 10 out of 10
Vetted Review
Verified User
I have been using HeadSpin for about a year, and I love it. It's a fantastic tool for running mobile tests easily and effectively. We just love how easy it is to collaborate between testing & dev teams to make sure a bug is marked & resolved in a super-fast manner.
Kevin Mahoney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It allows you to record and playback user sessions, debug applications, and report bugs. All this means you will be able to save a lot of time on debugging the app and spend more time where it matters the most i:e building and improving your app. Kudos to team HeadSpin.
Score 10 out of 10
Vetted Review
Verified User
HeadSpin is very well suited to perform authentication-based testing which means if you want to test the payment process with OTP that can be done quite easily as their devices come enabled with a sim card for this. It's super easy to integrate the platform with JIRA to mark and share bugs easily.
March 24, 2022

Best for PWA Testing

Rachel Fernandes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We wanted to test if our PWA's were working seamlessly, especially on legacy devices like the Samsung Galaxy series and the iPhone X and previous series of models. We did not have the inventory with us and that is where Headspin helped us. They provided us with real devices with a sim card installed to perform the testing.
Romila De Munshi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
HeadSpin is a huge time-saver compared to the cost and difficulty of purchasing, setting up, and testing on our own mobile devices. It's extremely easy to use and allows you to do screen recording for a full-screen view of your website, which is not always possible on physical devices. We were able to launch our app within the deadline.
David De Groot | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Testing our application on devices that we did not have access to was the main pain point we wanted to address and HeadSpin had provided us with what we needed. We were able to test on all the latest iOS and Android devices to make sure our app is perfect. Moreover, it also offered us to test on various locations to check the language localization.
Sheryl Santos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We wanted to make sure our app works seamless across the world so we tested it on various geographies offered by HeadSpin that really saved our time. The option to mark bugs from within the platform also helped us to save time.

The platform is best suited for both manual testers and automation testing community.
February 24, 2022

Good product

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have done cross-browser testing using java automation. We have also done POC for python based framework too and it worked well as well. Another automation was using Appium, Selenium too where we ran multiple tests on different device combinations. The real device experience makes it well suited for all requirements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HeadSpin is well suited for business/project of any size. It is the most easiest and ready-to-run solution for application testing with excellent AI and reporting capabilities to improve the application on different parameters.
Shipra Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
HeadSpin is an easy-to-use solution for web application and mobile application testing. It has an inbuilt AI engine that helps to get detailed and in-depth analytics from the testing results. Also, it provides a wide range of live networks and devices to perform the testing and get real-time scenarios simulated. More options can be integrated for custom testing use cases.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Its best suited for testing apps on mobile devices and on multiple platforms. In organizations where a large amount of scalability is required HeadSpin is a viable option. Saves a lot of time that would otherwise be spent on mundane and repetitive tasks. Support for mobile testing is good but not great in the case of web application testing.
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