HealthcareSource Position Manager

HealthcareSource Position Manager Reviews

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Melissa Odom | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently have implemented Position Manager for job requisitions and applicant tracking across the organization. We also have Performance Manager also implemented across the organization. In Performance Manager we have completed 4 years of Leadership Common Review date appraisals and we are going into our 2nd year of Staff Common Review date appraisals. We are also implementing job descriptions across the organization and are about 60% completed on those.

We are still on Position Manager 10 and any new clients would be on Position Manager 11 and I know there are a lot of improvements in version 11 such as a better approval process for job requisitions.
  • Integration and file feeds with our core HRIS System, Lawson, is one of the biggest strengths of both products. Entering data once is a big time saver for an organization with close to 10,000 employees.
  • User friendly and intuitive interface makes this system easy to use with minimal training. During our initial roll transition we did have in person training but going forward for new employees, training documents on our HR Intranet site have been working well.
  • Reporting needs are met in both systems. Performance Manager has a custom reporting interface that allows you to create reports as needed. Position Manager has many built in reports and support will write custom reports as needed.
  • HealthcareSource developers are very open to suggestions from their clients on ways to enhance their products and new versions come out quarterly.
  • Unlike other software vendors I have used in the past, system changes seem to be very sell tested and put through the QA process before being released to clients.
  • There are a lot of custom settings that allow you to set the system the way you want in Position Manager. You can change the application and requisition to suit your needs.
  • I really like their support software - you can submit help requests by phone, email or a support portal. If it's an easy fix, the fix and communication is quick but when the support needs to move to an higher tier, communication can be slow and although I have no doubt support is working on it, communication could be better to let us know what is going on.
  • They do seem to be getting better about this, but when a new release is coming out and the changes are minor we often get the release notes 1-2 days before the system is updated. Due to varying work schedules, I would like to see the release notes a few weeks in advance. To their credit, the last release which had a few more major changes like a new navigation bar, they did give us a months notice.
  • I know this may be rare of the SAAS world, but I would really rave about the software if I had full custom reporting capability with full read-only database access so I could combine their data with my HRIS data in one report.
If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed.
Ron Yardeni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I used HealthcareSource as a recruitment tool when I worked for 2 hospitals at their HR department in a capacity of Recruitment Specialist.
It is a user-friendly and effective ATS and I enjoyed using it.
  • Provides a full picture and a history of the relationship the organization had with an applicant.
  • Every step in the recruitment/hiring process is done through the ATS software.
  • Navigation within the program is easy and user-friendly. From sending an invitation to a denial-note it is there easily accessible.
  • Administrative functions are harder to use
  • Applicants can apply multiple times for the same open req.
  • Alerts are not a full feature.
No - in my opinion it is a wonderful tool!
Score 5 out of 10
Vetted Review
Verified User
Review Source
Position Manager is used across our organization as our applicant tracking system. It houses our applicants into a central place for all of our locations.
  • I feel they do implementation well.
  • They have great vendors they work with.
  • They are reasonably priced.
  • The system needs to be updated. It's simple and easy to use, but it is way outdated.
  • Roll out upgrades frequently and more timely.
  • Need calendar integration, social media integrations, CRM to application.
If an organization is looking for a basic online solution for applicant tracking - this would be good for them.
January 21, 2014

Healthcare Source

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use it as our Applicant Tracking System. The whole organization uses it to enter Jobs and Review Candidates. It streamlines the Recruiting Communication between HR and Hiring Managers.
  • Ability to communicate with Hiring Managers
  • Ease of use for Hiring Managers
  • Ease of use, have to open multiple tabs to streamline
  • Layout is not very visually appealing
Wish the application was clearer where applicants should upload resume.

HealthcareSource Position Manager Scorecard Summary

Feature Scorecard Summary

Recruiting / ATS (15)
Job Requisition Management (1)
Company Website Posting (1)
Publish to Social Media (1)
Job Search Site Posting (1)
Customized Application Form (1)
Resume Management (1)
Duplicate Candidate Prevention (1)
Candidate Search (1)
Applicant Tracking (1)
Collaboration (1)
Task Creation and Delegation (1)
Email Templates (1)
User Permissions (1)
Notifications and Alerts (1)
Reporting (1)

What is HealthcareSource Position Manager?

HealthcareSource Position Manager is a healthcare applicant tracking software solution.

HealthcareSource Position Manager Features

  • Supported: Automate requisition workflows with job distribution
  • Supported: Find qualified applicants quickly with increased recruiter and hiring manager collaboration
  • Supported: Integration w/ HRIS, background screening, behavioral assessment
  • Supported: Onboard new hires efficiently with automated onboarding process
  • Supported: Streamlines recruitment processes -- Remove bottlenecks from hiring processes

HealthcareSource Position Manager Competitors

HealthcareSource Position Manager Pricing

HealthcareSource Position Manager Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

What is HealthcareSource Position Manager?

HealthcareSource Position Manager is a healthcare applicant tracking software solution.

Who uses HealthcareSource Position Manager?

The most common users of HealthcareSource Position Manager are from Enterprises and the Hospital & Health Care industry.