Name: HealtheFirst
Author: HealtheFirst

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Crowdtap

Document Locator

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Frosmo

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Aras PLM

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HealtheFirst is a case management platform designed to optimize business operations for various industries. According to the vendor, the platform offers features such as case tracking and management, workforce management, reporting, billing/reimbursements, payroll, and audits. It aims to cater to organizations of all sizes, from small agencies to enterprise organizations. The platform is utilized by professionals in home healthcare, transitional care, hospice, enterprise resource planning, and universities.

## Key Features

**HIPAA Compliant**: HealtheFirst is claimed to be fully HIPAA compliant, ensuring the security and privacy of patient information.

**White Glove Service**: The vendor states that clients receive personalized service from sign-up to implementation. A dedicated workflow strategist works closely with clients to customize the platform according to their specific needs.

**24/7 Support**: According to the vendor, clients have access to an extensive knowledgebase and can rely on round-the-clock support from HealtheFirst's team.

**Adaptable**: The platform is designed to adapt to the unique needs of each organization, allowing for custom forms, workflows, and processes.

**Data-Driven**: HealtheFirst offers pre-created reports and the ability to build custom reports, empowering users to leverage their data for insights and informed decision-making.

**Scalable**: According to the vendor, the billing process of HealtheFirst scales seamlessly with business growth.

**Granular Permissions**: The vendor claims that the platform allows organizations to define staff access levels and responsibilities clearly.

**Automatic 278 Creation**: HealtheFirst automatically generates and shares 278s with the billing department for processing, streamlining the workflow.

**Ready-made Integrations**: The vendor states that HealtheFirst offers integrations with systems like InterQual® and Plexis, facilitating connectivity with other platforms.

**Implementation Made Easy**: According to the vendor, account management and engineering leadership are present on every implementation call to ensure a smooth rollout of the platform.

Professional Subscription

Kintone

Growth

Unlimited

Creatio

HealtheFirst

Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company.

BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.

Business Process Management (BPM)

Process Engine

Process designer

Web-based tool for creating and customizing web process models

Process simulation

Evaluating model performance with real data, and optimizing

Business rules engine

Business rules engine allows non developers to change business logic in a model

SOA support

Support for reusable services to be built into process design

Process player

Step-by-step analysis of model to validate business rules

Support for modeling languages

Support for modeling languages like BPML, BPEL, and BMMN.

Form builder

Model execution

Ability to execute model and build code without programming skills

Collaboration tools allowing BPM experts to collaborate on model design

Social collaboration tools

Social tools for discussion threads, wikis, enabling decision making

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Content Management Capabilties

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

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HealtheFirst

Overview

What is HealtheFirst?