Name: HealthSecure EMR
Author: SpiralFX Interactive

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HealthSecure EMR is a next-generation correctional EHR built specifically for jails. According to the vendor, it aims to reduce jail liability and costs, improve patient safety, streamline workflow, and enhance patient and staff satisfaction. This solution is tailored for jails and correctional facilities of all sizes, catering to the needs of correctional healthcare providers, medical administrators, security personnel, finance departments, and IT departments in the correctional industry.

## Key Features

**Barcoded Pill Pass (eMAR)**: The product replaces traditional paper-based medication administration records (MAR) with a computerized barcode scanning process. According to the vendor, it aims to improve patient safety by reducing human errors and providing accurate medication administration. The system tracks exceptions such as missed deliveries and refusals, providing actionable information for healthcare providers. It is also claimed to allow nurses to complete medication deliveries more quickly, potentially improving morale and efficiency.

**Orders & Protocols**: This feature streamlines the medication ordering process with a simplified medication order workflow. According to the vendor, it supports both basic and advanced medication ordering modes to accommodate different provider preferences. The system requires a reason for prescribing PRN medications, promoting responsible medication use. It also enables customization of medication taper protocols, jail stock medications, keep-on-person medications, and inmate home medications.

**Sign-Off Workflows**: HealthSecure EMR requires sign-off for all orders entered by nurses, aiming to ensure accountability and communication between providers and nurses. The system implements the Situation, Background, Assessment, Recommendation (SBAR) communication format for nurse to physician communication. It also facilitates email integration for offsite/on-call providers to interact with nurses and ensure timely service. Additionally, it provides a progress note system with templates for efficient documentation.

**Forms**: HealthSecure EMR includes built-in forms such as medical triage, booking medical screening, history & physical, mental health screen, and dental screen. The system captures comprehensive information for record-keeping and prevention-oriented medical care. It supports customization and configuration of forms based on institutional needs. It also facilitates the management of inmate copays and integrates with trust account systems.

**Clinical Processes**: This feature supports detox protocols to manage inmates with drug and alcohol problems. It facilitates tuberculosis management with screenings and evaluations for positive or negative results. The system provides screening reminders, segregated inmate screening, medication receipt and return, keep on person validation, and pharmacy order integration. It enables scheduling of acute and chronic care appointments and manages problem lists.

**Finance**: HealthSecure EMR manages inmate copays by interfacing with trust account systems and assessing reasonable charges for medical services. It integrates medication and refill copays with the electronic pill-pass system. The system supports the management of sick call and other copays. It provides visibility into copays charged and allows authorized changes to individual charges.

**Reporting**: The system offers a variety of built-in reports, including current status, process and workflow, compliance and standards, and activity counters. It helps track annual exams, screenings completed, chronic care, diagnostics performed, medication orders, medical visit summaries, and more. It enables IT staff to generate ad-hoc reports for additional needs.

**Security & Auditing**: HealthSecure EMR implements role-based security configuration to restrict access based on user roles. It keeps detailed internal audits of data changes for modification history and security purposes. The system provides a flexible and granular user role system with individual user-level permissions. It enhances security measures with modification history and internal audit trails.

Version 1: Telemedicine for Doctors & Patient

Version 2: Telemedicine for Clinic along with Integrated Pharmacies

Version 3: Telemedicine for Organizations with Multiple Location along with Healthcare Device Integrations

VCDoctor

DrChrono in Sunnyvale offers what they describe as a complete EHR, Practice Management, and Revenue Cycle Management Solution - Available on iPad, iPhone, and Web. DrChrono offers solutions for speciality practices as well.

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DrChrono

HealthSecure EMR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

SpiralFX Interactive

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

Templates

The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

HealthSecure EMR

Overview

What is HealthSecure EMR?