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HealthStream Learning & Performance

HealthStream Learning & Performance

Overview

What is HealthStream Learning & Performance?

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

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Recent Reviews

TrustRadius Insights

HealthStream is a versatile platform that is utilized by various healthcare organizations to meet their education and training needs. For …
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HealthStream: Winner!

10 out of 10
October 10, 2019
Incentivized
I use HealthStream to adhere to compliance in my department. I listen and view training about company policy, as well as new systems, …
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HealthStream Makes Training Easy

8 out of 10
July 29, 2016
My former organization was using HealthStream across departments, primarily to role out required elearning. HealthStream allowed …
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Great Company, Great Product

10 out of 10
April 08, 2015
We are currently using the HealthStream Learning Center, Authoring Center, HeartCode BLS, HeartCode ACLS and NRP facility wide. With the …
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Popular Features

View all 15 features
  • Review status tracking (8)
    8.0
    80%
  • Reporting (8)
    7.7
    77%
  • Performance tracking (8)
    6.8
    68%
  • Corporate goal setting (6)
    5.8
    58%
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Pricing

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What is HealthStream Learning & Performance?

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.

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Features

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6
Avg 7.7

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.8
Avg 8.2
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Product Details

What is HealthStream Learning & Performance?

HealthStream is a learning and performance management suite designed for healthcare organizations. It offers services to manage the full employee lifecycle, including candidate selection, retention, development, and compensation. HealthStream Learning is a mobile-first learning management system featuring content authoring with support for multimedia and assessment content and a searchable asset library. HealthStream Atlas is a workforce analytics product that analyzes turnover trends, stay plans, and flight risks. HealthStream Performance provides goal management, action planning, and performance monitoring capabilities. These products can be managed from the Initiative Management Dashboard.

HealthStream Learning & Performance Video

About HealthStream

HealthStream Learning & Performance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

Reviewers rate Review reminders highest, with a score of 9.

The most common users of HealthStream Learning & Performance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(34)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HealthStream is a versatile platform that is utilized by various healthcare organizations to meet their education and training needs. For instance, University Healthcare Alliance relies on HealthStream to ensure compliance with clinical, non-clinical, and regulatory courses, while also connecting users to live classroom opportunities. COOK Medical utilizes HealthStream to provide formal training on hospital protocols, enabling employees to understand their legal obligations and responsibilities for the safety of themselves and others. Similarly, Genesis Health Systems relies on HealthStream to track course completions for their vast workforce of 5,000 healthcare employees, increasing compliance with Joint Commission and CMS regulations.

HealthStream serves as a one-stop employee portal for healthcare workers across multiple organizations. It allows them to access essential functionalities such as uploading educational materials, tracking classes for compliance with Joint Commission requirements, ensuring employee proficiency through demonstrations, and managing payroll and leave matters. Additionally, the platform supports the creation, distribution, and monitoring of training modules and certifications across multiple locations. Furthermore, HealthStream is not limited to individual institutions but extends its benefits across entire hospital networks. Several major hospitals rely on this platform for eLearnings, yearly required training sessions, Epic Testing, and maintenance of extensive employee transcripts. The ability to fulfill these training needs online eliminates the need for costly and time-consuming classroom sessions.

Moreover, HealthStream plays a crucial role in managing nurses' prestart education within large companies with multiple brands and offices. Its enterprise-wide Learning Management System facilitates initial hire onboarding as well as ongoing regulatory and compliance training. User-specific course assignments based on job roles are made possible through the platform's tracking features which enable accurate completion records for accreditation and regulatory audits. Apart from its impact on compliance and education requirements, HealthStream has proven instrumental in specific areas such as CPR and ACLS certification at a community-based hospital. Staff members are now able to train around the clock, reducing travel time and costs. The platform's Authoring Center empowers healthcare organizations to create custom courses tailored to their facility or department, ensuring relevant and effective training.

Overall, HealthStream has garnered positive feedback from users who appreciate its ability to centralize training and education efforts across healthcare organizations. It is utilized by employees at all levels, from new hires receiving necessary onboarding training to existing staff accessing additional training resources, including annual requirements and company policy updates. With its flexible features and user-friendly interface, HealthStream has successfully provided continuing education for the entire hospital staff. Various departments have utilized the platform to efficiently distribute important information and ensure that employees are up-to-date with company policies and new systems, services, or features.

One of the key advantages of HealthStream is its ability to streamline the training process for organizations with multiple locations. By using the platform, healthcare providers can assign and monitor courses for regulatory reasons and job-specific training across various sites. This ensures consistency in training standards and helps organizations stay compliant with industry regulations. HealthStream has also been highly beneficial for new hires, as it enables them to receive necessary training upon onboarding. The platform provides a comprehensive library of resources that can support new employees in learning about their roles and responsibilities within the organization. This not only enhances their understanding but also contributes to a smoother transition into their new positions. Existing employees have also greatly benefited from HealthStream by gaining access to additional training opportunities. The platform offers a wide range of courses that go beyond mandatory requirements, allowing employees to further develop their skills and knowledge in areas relevant to their roles. This continuous learning approach fosters professional growth and keeps employees engaged and motivated.

In summary, HealthStream serves as a valuable tool for healthcare organizations in meeting compliance requirements, providing ongoing education and training, streamlining processes across multiple locations, and supporting the development of both new hires and existing staff. Its user-friendly interface combined with its extensive library of resources makes it an essential platform in the healthcare industry.

Attribute Ratings

Reviews

(1-21 of 21)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allows us to schedule courses to reoccur yearly.
  • Allows us to print a fully completed transcript of course completions.
  • It is difficult to see what assessments were failed without additional transcript report changes.
  • It is not able to accommodate CE credits for International Nurses applying for US licensure.
October 10, 2019

HealthStream: Winner!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Notifies you when there is new training.
  • The modules are very easy to use.
  • The configuration of the system is well built.
  • The system notifies quite frequently when training is due.
  • It would be great to have a mobile feature to do training on the go.
April 18, 2018

HealthStream Review

rachel durkan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows you to be able to keep track of all your assignments from your manager.
  • Often gives you the ability to test out of having to do the training with a pretest
  • Keeps all your completed work for you to review or look back on should you need a refresher.
  • On more than one occasion healthstream notified me that I had a task to be done, but it was nowhere to be found in my assignments.
Taylor Read | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Extremely broad customization. Each task or assignment can be distributed to everyone, a department, a role, etc.
  • Easy interface: it doesn't require a bunch of pop-ups, everything just flows.
  • Minimal requirements: most courses just need a browser, no plug-ins or additional features.
  • Hard to ensure learning retention since employees can simply click through the modules if they choose.
  • It doesn't remind the employees via email that assignments are due, you have to log in to the site to see that.
Sam Sternman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Reporting. Having the ability to track compliance (and non-compliance) at our fingertips ensures that we are up-to-date with Federal, State, Local and internal policies, requirements and educational initiatives
  • Customization. Developing in-house materials, specific to our variable training needs is a huge plus - HealthStream's commitment to SCORM-ready content since 2011 has made it simple for us to connect, engage and interact with all of our staff and providers.
  • Integration. Allowing us to interface with our HRM/HRIS systems is invaluable. Keeping up with a dynamic workforce, both in terms of retention and attrition, would not be possible without our current interface structures.
  • Additional SCORM capability. It would be nice for HealthStream to record and maintain responses from SCORM-based input, including user responses. Having only the ability to review multiple-choice test iterations and average responses is good, but the ability to review individual responses would be amazing - and a great tool to identify specific gaps in educational content/student understanding.
  • Additional test question types. It would be great to see interactive question objects available through the standard HLC test question interface. The ability to create hotspot interactions and/or visual queues would be ideal - and possibly enhance the value of the Test Results report.
  • Easier non-HealthStream data recording. For us, having the ability to customize the student profile would be a great plus. In a changed model, we could add fields for inservices, CE/CEU classes taken outside of HealthStream and have the ability to record other training-related data to a single screen.
  • Performance Reviews. This, to me, is a natural addition to the HealthStream process. Having performance tied to training/development would be another great plus. Obviously, if this was another "module" with greater expense, the benefit would be less.
Derrick Heldt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Allows us to upload data that the employees can reference back to as needed
  • Allows us to ensure competency but testing the end users proficiency in the subject
  • Allows us to meet the Joint Commission Requirements
  • Needs Better Communication of updated for Administrators
  • Some items are sunset such as contribute but for items that were built using their old methodology need to still be supported
  • Support for those sunset items needs to be better
Score 8 out of 10
Vetted Review
Verified User
  • Designing elearning tutorials and assessments is very intuitive in HealthStream. This benefits the designer, but also the end user or employee who will ultimately take the test since the layout is also very user friendly.
  • Tracking statistics for employees; it is very easy to pull reports in HealthStream that detail scores for students on assessments, length of time it took to complete training, questions that were often answered incorrectly, etc.
  • Searching different user and employee groups for tracking is very intuitive, which saves quite a deal of time in the long run when needing to access these employee populations.
  • Embedding elearning tutorials into HealthStream can be a bit complicated, and even slow down the site for the end user. In my experience, I found it much easier to just offer a link to the tutorial through the assessment portion.
  • Keeping users synced into the most up-to-date user groups can be a bit tricky. If you create your own student groups, and then these students transfer to a different job role or department, you will manually have to make these changes yourself. A more automated process would be great.
April 08, 2015

HealthStream Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It works well to assign out courses for regulatory purposes.
  • We also purchases the competency center, which costs extra, to track on-line demonstration of a course. Staff like this and we don't have paper being shuffled between departments any longer.
  • For the most part staff can use HealthStream easily w/o much instruction.
  • From an administrative point of a view they use an "and" relationship in their database and they need to move to and and/or relationship. So a nurse can work in the ED and hold a second job in the medical/peds. Right now HealthStream doesn't find that nurse and it takes a lot of work to find that 2nd job code on the administrative side. HealthStream should be able to pick that up.
  • It is lacking a 2nd supervisor field to pick up the 2nd job codes that are created which links up to issue number one. Once you find the 2nd job code you can't link it to 2nd supervisor.
  • The HLC/competency center needs alot more programming work. It's a newer program for HealthStream and missing alot needed requests. It needs checklist functionality or some special editable fields and an ability to change rater on the assignments to help the educators.
Score 10 out of 10
Vetted Review
Verified User
  • Training needs can be addressed immediately.
  • Complainance rates have increased
  • Training cost have been decreased
  • The ability to upload videos can be a bit time consuming
  • Baby CPR Mannequins tend to break and are a bit difficult for most staff to use.
Bradley Doepker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Providing detailed scenarios of realistic situations you may be in.
  • Providing up-to-date changes in healthcare safety.
  • Listing your legal obligations and bounds as well as what is appropriate behavior for certain healthcare departments.
  • Hard to get started.
  • Too many steps to verify course completion.
  • User's homepage is unclear and confusing.
LATRESA WITHERSPOON | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • It was user friendly. Easy to show others how to use.
  • It was functional. We experienced very few errors with implementing/uploading training modules.
  • It was cost effective. As we surveyed other LMS systems, few could provide the level of capability for the same cost.
  • I recall the timeout on the modules were a problem. If your computer cut off or you accidentally logged out in the middle of a module, you would have to start a module over.
  • I also recall our database administrator having trouble with uploading videos here and there (very rare).
  • Access from home was also a problem (keep in mind this was a few years ago). Many of our employees could not access using their home computer.
Dee Eldardiri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Meeting healthcare regulatory education needs - comes with a regulatory library focused on those needs (The Joint Commission and OSHA)
  • Elective Course Options - dozens of course libaries available for purchase to meeting contining education needs of nurses and clinical employees
  • Class Registraion - Does a really nice job of handling thousands of class registrations for massive education roll outs
  • Course Building - with additional resources you can purchase rights to author your own courses.
  • Class Building - very tediouos to build hundreds of classes, users do not get notified when added to a class
  • Reporting - this something they are working on. Reports are very tedious to run with all the parameters.
  • Administrators - not intuitive to be in the system. Although over time it does all make more sense.
Tim Poteat | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
  • Reporting and tracking of course and training completion
  • Email reminders to employees for upcoming training events
  • Can set up a full course package - pre-test, course, post-test and attachments
  • Sometimes clunky in naming formats
  • Need the option to upload more file formats - especially videos and HTML references
Jaime Graham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • easy to load your own modules
  • easy reporting
  • end user freindly
  • Would have liked to have been able to use healthstream for credentialing too, would love to see them add that to their suite of services
Jeri Summers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • I love how that it keeps track of all classes and training for years or even when an employee has left.
  • I love how when an employee decides to return to our organization that Healthstream is able to retrieve the information for us without any problems.
  • It has really worked well when JCHAO has come to audit our facilities and then we can get to the information with such ease. Even if we cant find the information ourselves a quick phonecall and Healthstream will get us what we need.
  • The training for me since I am an administrator could have been more indepth.
  • I would have loved one on one training instead of classroom.
  • I have had problems when employees are telling me that they are completing courses and it is not showing completed on there profile. I would like to see that problem fixed.
Score 2 out of 10
Vetted Review
Verified User
  • All employees are educated when they begin employment on how to sign into Healthstream and that it is the source of training for the organization. So everyone knows where to go to complete their required training for their position to remain compliant. Puts responsibility in the employees' hands.
  • Immediate knowledge of whether you passed/failed.
  • If used correctly provides excellent transcript for an employee, concise and accurate.
  • Very difficult to run any type of report using Healthstream. It would be more beneficial if you could run a report indicating who finished set assignments
  • Very difficult to search for classes. If you do not put in exact titles for particular assignment you will not find it.
  • Cannot print out any listing of upcoming classes on a certain topic or email a list if requested, the product really falls short
  • If an employee is not in Healthstream and you must complete their testing and you must use a "place holder" the product is not very good. If the tester does not go back into the Healthstream record once the individual is registered and enter a learning event then you do not have an accurate transcript.
  • Not really user friendly for all managers, if an older manager is not computer literate. then training can be painful and you will find the product is not used.
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