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Heimdal Patch and Asset Management

Heimdal Patch and Asset Management

Overview

What is Heimdal Patch and Asset Management?

Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software. The solution aims to save the user's time and…

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Recent Reviews

TrustRadius Insights

Heimdal Patch and Asset Management is a valuable tool for users who want to maintain an up-to-date list of software assets across all …
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Pricing

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What is Heimdal Patch and Asset Management?

Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software. The solution aims to save the user's time and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Heimdal Patch and Asset Management?

Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software.

The solution aims to save the user's time and resources by updating software on the spot, from anywhere in the world and according to any schedule. It provides visibility and granular control over software, with its IT asset inventory management capabilities.

This is made possible by Heimdal's patented Infinity Management add-on, a tool that provides a singular overview of all company-owned software assets. With it, users can draw detailed reports, review the status of machines, see what patches or updates are missing, create new patching groups, suppress deployment per group or AD.

Heimdal Patch and Asset Management Features

  • Supported: Automated Patching
  • Supported: Customizable Flow
  • Supported: IT Asset Management

Heimdal Patch and Asset Management Screenshots

Screenshot of Patch & Asset Management

Heimdal Patch and Asset Management Video

Heimdal Patch and Asset Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, Danish, German

Frequently Asked Questions

ManageEngine Vulnerability Manager Plus, Avast Business Patch Management, and ManageEngine Patch Manager Plus are common alternatives for Heimdal Patch and Asset Management.

Reviewers rate Vulnerability Classification and Automated Alerts and Reporting highest, with a score of 8.5.

The most common users of Heimdal Patch and Asset Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Heimdal Patch and Asset Management is a valuable tool for users who want to maintain an up-to-date list of software assets across all their endpoints. Users rely on the product's 3rd party software module to keep all supported software patched with the latest updates, reducing the risk of vulnerabilities being exploited. This not only helps ensure operating systems are fully patched but also contributes to maintaining accreditation with ISO27001 and Cyber Essentials. Customers recommend Heimdal to others, recognizing patch management as a key pain point for IT departments and service desks. By automating the update process for third-party software on all machines, Heimdal saves users a significant amount of time. It provides anti-malware protection and keeps end-point software and Windows OS up to date, working alongside other AV products as an essential component in today's threat landscape. While lacking USB management and web access permissions, the product focuses on the critical areas of software and OS updates, providing email notifications for quick reaction times. Additionally, it acts as a secondary barrier against phishing emails by detecting or blocking malicious websites.

Comprehensive Software Asset List: Several users have praised the software for maintaining a comprehensive list of software assets. This feature has been appreciated by multiple reviewers for ensuring that all devices receive updates and remain secure.

Excellent Ability to Add Applications: Reviewers have found the ability to add applications to the patching regime to be excellent. Some users have specifically highlighted this feature as a positive aspect of the software.

Convenient Single Pane of Glass Portal: The single pane of glass portal, which provides access to all modules, has been described as convenient and user-friendly by multiple reviewers. This feature allows users to easily navigate through different functionalities within the software.

Difficult to force updates on individual endpoints: Some users have found it challenging to manually initiate updates on specific endpoints, suggesting that the process works better when it is automated.

Limited support for third-party software: Several reviewers expressed disappointment with the restricted range of supported third-party software. They recommended expanding the license to allow updates for unsupported 3rd party software through uploaded .msi files.

Lack of comprehensive overview in asset management feature: Users mentioned that the asset management feature does not provide a complete overview of all currently installed applications. This limitation makes it difficult for administrators to determine whether an application is currently installed or uninstalled without relying on guesswork regarding the correct time frame.

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usually we use it to process spam settings with a large set og settings to automate removing of spam. We also use it for antivirus purposes having alot of different features as well as email notifications whenever Heimdal see's something is wrong on our clients. Leading to fast reaction times and generally a good experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to monitor and administer supported 3rd party updates (Chrome, iTunes, etc.) and Microsoft patches automatically on a daily, weekly and monthly basis.

We control "sensitive" machines via policy so updates are a manual push. This allows us to test updates constructively before rolling out en-masse.
Dale Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Heimdal Patch and Asset Management provides us with a number of tools. Firstly, we use it to maintain a comprehensive list of software assets installed on all endpoints. Off the back of this, we use the 3rd party software module to keep all supported software up to date with the latest patches. The final element is ensuring our operating systems are fully patched to reduce the possibility that any vulnerability is exploited. I love that it gives a holistic view of what we have, its current patch status and what we need to be aware of.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In order to update 3rd Party applications as well as custom applications we are using Heimdals Patch and Asset Management.
It gives us the possibility to stay up to date and minimize the risk of Vulnerabilities by 3rd party applications.
The module is supporting most of the 3rd Party applications in use and we rarely have to add additional ones through Heimdals Infinity Management.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Heimdal Patch and Asset Management provides anti-malware protection on the company's end-points. End-point software is kept up to date using Heimdal as are Windows OS updates. We are testing Heimdal Patch and Asset Management alongside another AV product. The other product provides USB management and web access permissions which Heimdal Patch and Asset Management lacks. However, today, software and OS updates appear to be more important than malicious USB devices due to the way today's threats infect devices. Web management remains just as important due to phishing websites and the compromised websites used to distribute malware. The company receives numerous phishing emails which requires two barriers. Should the spam filter fail to detect these emails, the AV software must act as a secondary barrier and detect or block malicious websites.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We utilise Heimdal's patch and asset management as a key component to maintain our accreditation with ISO27001 and Cyber Essentials. The ability to patch all manor or applications in a controlled environment, which in turn has a positive impact on the service desk. As well as using the products ourselves we also recommend Heimdal to our customers and are currently engaged in a campaign to engage new customers and are leading with patch management as one of the key pain points that IT departments and service desks need to address.
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