Name: HelloShift
Rating: 8 (2 reviews)
Author: HelloShift

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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HelloShift is a user-friendly software that helps hotels improve their communication and operational efficiency. The platform solves several business problems by streamlining guest requests, ensuring fast response times, and reducing miscommunication. Guests can easily use HelloShift for anything they require from the comfort of their room, resulting in more positive TripAdvisor reviews.

The program provides inter-departmental messaging, staff updates, and communication with guests, keeping everyone informed and engaged. Staff can utilize HelloShift on a daily basis to enhance guest experience and track issues from start to finish. The search function is great, allowing users to go back and even see archived notes. Especially when compared to traditional logbooks, HelloShift improves operations and makes communication easy, resulting in better staff accountability and happier customers.

Efficient Communication Tool: Reviewers have praised HelloShift for being an efficient communication tool between hotel staff and guests, with many users stating that it allows for quick and easy communication. Some reviewers noted that the team-to-guest texting ability was a huge hit, as guests preferred receiving texts rather than phone calls.

Easy to Use: The ease of use of HelloShift has been a major selling point for both hotel staff and guests. Many reviewers noted that there was no need for specific training to switch to the software, making it a handy and useful management tool for hotels with staff. Additionally, HelloShift's similarity to social media platforms like Facebook made it easy to learn.

Task Management: The software's task management capabilities were also positively reviewed by users. With its ability to create tasks with date and time reminders while adding different colleagues and departments involved in the task or issues, reviewers found this helpful in keeping them on track while getting tasks done efficiently.

Poor Customer Service: Some users have found the customer service to be lacking and unhelpful. Several reviewers have reported difficulties getting assistance from HelloShift's support team.

Additional Charges for Text Messages: The software has additional charges for text messages, which some users find inconvenient. According to multiple reviews, these fees can add up quickly and significantly increase the cost of using HelloShift.

Connectivity Issues: Users have experienced connectivity issues with the software, and they would like to stay connected on their phones. Many reviewers report difficulty staying logged in or accessing information while using the mobile app.

HelloShift is a communication platform designed to help hotel teams work more efficiently across buildings, shifts and departments. It replaces old communication methods such as handwritten logbooks, sticky notes, and walkie-talkies with an easy-to-use Facebook-like interface that staff is already familiar with. With the increasing demand for contactless hospitality, HelloShift streamlines guest requests via SMS messaging integrating them into one central location.

In addition to replacing old communication systems, HelloShift can also help hotels transition into digital hotels which are essential in today's world. The software has features such as automated routine messages sent at helpful points in the Guest Lifecycle to help enhance customer experience further. Also included are guest packages and lost & found management tools making it easier for the hotel team to handle these tasks quickly and effectively reducing guests' wait times.

HelloShift works seamlessly with most property management systems providing real-time visibility on the status of tasks while custom readings for pool, boiler or spa give users detailed information to act upon quickly. Additionally custom inspections and checklists can be created/scheduled automatically so nothing falls through cracks ensuring smooth operation of various aspects within the hotel knowledge base that can be digitized using this efficient tool.
 
Overall, HelloShift aims at helping hotel teams work better together by enhancing their operational efficiency without sacrificing accuracy or effectiveness when attending to guests' needs thereby empowering smooth business operations indefinitely.

HelloShift in San Francisco offers their flagship application to support hotel management with superior communication between employees and employees with guests.

ESSENTIAL

PROFESSIONAL

CUSTOM PACKAGE

Cvent Event Diagramming

HelloShift

Hotel management software systems typically have many capabilities and are, in this respect, similar to ERP systems which are sometimes used instead.

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HelloShift

Overview

What is HelloShift?