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HelloShift

Score8 out of 10

2 Reviews and Ratings

What is HelloShift?

HelloShift is a communication platform designed to help hotel teams work more efficiently across buildings, shifts and departments. It replaces old communication methods such as handwritten logbooks, sticky notes, and walkie-talkies with an easy-to-use Facebook-like interface that staff is already familiar with. With the increasing demand for contactless hospitality, HelloShift streamlines guest requests via SMS messaging integrating them into one central location.

In addition to replacing old communication systems, HelloShift can also help hotels transition into digital hotels which are essential in today's world. The software has features such as automated routine messages sent at helpful points in the Guest Lifecycle to help enhance customer experience further. Also included are guest packages and lost & found management tools making it easier for the hotel team to handle these tasks quickly and effectively reducing guests' wait times.

HelloShift works seamlessly with most property management systems providing real-time visibility on the status of tasks while custom readings for pool, boiler or spa give users detailed information to act upon quickly. Additionally custom inspections and checklists can be created/scheduled automatically so nothing falls through cracks ensuring smooth operation of various aspects within the hotel knowledge base that can be digitized using this efficient tool.

Overall, HelloShift aims at helping hotel teams work better together by enhancing their operational efficiency without sacrificing accuracy or effectiveness when attending to guests' needs thereby empowering smooth business operations indefinitely.

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