We are stuck with huge benefits of Hellosign
May 03, 2022
Hellosign is now the sole e-signature and digital signing tool adopted across the human resources departments and the marketing …
HelloSign
HelloSign
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$0
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$20 ($180)
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per month (per year)
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$50 ($480)
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Product Details
What is HelloSign?
HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. HelloSign was originally created by HelloFax, an online service for sending and receiving faxes and filling out forms from a computer.
HelloSign includes features such as customization and collaboration tools for businesses of any size and bank-level security. With HelloSign, one can share templates and signed documents with the team, other internal departments, and outside counsel.
HelloSign Video
HelloSign 2021 Brand Video
HelloSign Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Frequently Asked Questions
What is HelloSign?
HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.
What is HelloSign's best feature?
Reviewers rate Support Rating highest, with a score of 5.9.
Who uses HelloSign?
The most common users of HelloSign are from Small Businesses (1-50 employees) and the Computer Software industry.
Reviews and Ratings
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May 03, 2022
We are stuck with huge benefits of Hellosign
Hellosign is now the sole e-signature and digital signing tool adopted across the human resources departments and the marketing departments division , of my entire organisation. It provides us with everything we need to make document signings fast , easy to accomplish and legally binding. Overall, it's been useful in every aspect of our day to day operations where a contract needs to be signed like ; promotions approval , hiring new employees or onboarding remote collaboration partners.
- Electronic signatures.
- Digital signings.
- Contract recipient identity verification.
- For me , Hellosign perfectly meets all of our e-signature and digital signing needs.
February 18, 2022
A simple, intuitive cost effective tool for small businesses to get started with Document eSign
I use HelloSign to send our clients a coaching agreement to fill in and e-Sign. It's effortless and straightforward to use. It's very convenient for interstate and overseas clients, no more emails, and scanning documents back and forth. It's easy to keep up with who has signed or not with the automated email reminders. It saves me a lot of time.
- Can use templates
- Can get multiple signatures on a document
- The UX could be improved
February 09, 2022
End the trial when you don't want to pay
We wanted to use HelloSign to automatically sign reseller contracts in bulk in an automated way.
- Starting a trial
- Will not notify you once your trial evolves into a paid product
- Will charge you for automation via API
September 03, 2021
Features and Support leaves a lot to be desired.
I would have expected more for a Dropbox company. The HelloSign product is OK. It isn't nearly as mature as Docusign with several features missing. For example, they have a web link template and a regular template. The web link will allow only a single signature whereas the template that has to be manually sent can have multiple signatories. That should be a simple workflow feature. Second, to add API, you have to open a case, wait for a response, wait for another response from someone in the API team then wait for another response for someone from the payment teams. The entire process to add an API plan took three weeks. If you actually want to get anything done, start the process a year in advance to get anything done with HelloSign. Overall, [in my opinion]terrible experience, and we will be looking for alternatives.
- Integration with Dropbox
- Dropbox features
- Storage in Dropbox
- [In my experience] terrible purchase experience
- Horrible customer service
- Chat and ticket based support leaves a lot of room for improvement
HelloSign is currently used by multiple teams and departments within my organization. At the human resources department where I work, we use HelloSign as our major digital signature tool for collecting signatures of employees, job candidates, etc
Basically, HelloSign is always a perfect alternative for any process wherein a physical signature is needed.
Basically, HelloSign is always a perfect alternative for any process wherein a physical signature is needed.
- Mobile-friendly - All contractual documents we create with HelloSign are always mobile-friendly. This mobile-friendly approach of HelloSign ensures that our target audience can access documents we share with them from the comfort of their mobile phones.
- Reporting - HelloSign provides me with insightful metrics into the activity of people we send documents to. As an example, HelloSign provides important information such as the time when a document was signed, the IP address of the user, etc.
- The above are important information for compliance reasons.
- Notifications - HelloSign provides me prompt notification via email immediately [when] a document recipient appends their signature on documents I share with them. This ensures the entire signature signing process doesn’t face avoidable delays.
- The need for integrations with more third-party applications, than currently covered. I wouldn’t know if I am allowed to mention the name of software tools I think HelloSign should currently be integrating with.
May 19, 2021
Take the signatures anywhere
This is a wonderful tool. I noticed its implementation on my
financial department has been most positively affected, we all have the clear
picture about every type of work going on because it is easy to share the documents
and to sign them. This software has also helped us in managing the contracts
with other organizations.
- HelloSign has influenced our work in a very technical way. I feel more comfortable in carrying out my most important tasks with this tool as it has saved my time and help me to get rid of the unnecessary manual work.
- This tool has removed the obstacles that were related to excessive meetings and then coming on a certain note with the customer and gain went back to the client for the detailed paperwork.
- It has facilitated us to close the deals at the time of the commitment with the clients. I am happy to be its satisfied customer.
- This is not an appropriate tool for keeping a record of documents because many times I feel lost in searching. A proper way should be crafting for it like all the client's names should be arranged in alphabetical order and shortcuts should be available too for the easy access to the client’s information at the eleventh hour.
- It lacks the option for accessing exact information at the time of need.
I started to use HelloSign last year during [the] lockdown period because there was no chance to move and meet people. I used HelloSign until we were able to came back office. Now we are signing document[s] manually again, but we are thinking [of] moving this process to [the] electronic way. We are evaluating this with our Legal department.
- It helps with sending document[s] to people.
- User-friendly platform.
- Cost effective.
- The mobile app looks [not] easy to use.
- HelloSign should have integrations with external software/system.
May 07, 2021
Great Product
HelloSign is being used across our organization [and] addresses signing online for many of our partners and customers. We find this product fulfills [our need] for online signatures from customers and partners alike. We use this for sales quotes, orders, etc. It is a great alternative and a lot better pricing [than] the other products out there that solve this problem. [...]
- Easy to Use
- Mobile
- Convenient
- None
HelloSign is being used to send agreements to prospects and customers. It helps us organize contracts, agreements, and other types of documents. HelloSign is being used by our Account Executive team and our Account Management Team. It is used pretty much every day and it solves the issue of agreements and contracts.
- It helps with sending agreements to potential customers
- It helps with sending contracts to potential customers
- the user interface is straightforward and simple
- It has room for improvement in terms of editing templates
- It is not the best at organizing documents
- HelloSign does not have the most robust integrations
December 14, 2020
Product inexplicably fell off the cliff and is now unusable; support is extremely slow
We use HelloSign to handle all our electronic signature processes, from employment agreements to legal contracts with vendors. We use it across our organization, and HelloSign is perfect for our needs as it allows 5 users for 1 monthly price (no per-user costs). We have a few core templates that we use repeatedly, such as an NDA, standard supplier agreements, etc.. Note that on the entry subscription package, you are limited to just 5 templates, which has been a problem in the past.
- Value for money is hard to beat.
- Portfolio of products allows for advanced integrations and implementations.
- Product failed and is now unusable.
- Customer support extremely slow (1 message per day).
- Admin panel UX didn't change in 3 years; some parts are not intuitive.
February 12, 2020
A document signing program that works for you!
HelloSign filled a big need for us for our contract signing. We trialed 4 platforms and ultimately chose HelloSign. We used the program until we were introduced to a full CRM program that fit our needs more comprehensively (contracts plus payment processing and more). Until that time, HelloSign met our needs in ways we didn't even know was possible. Our internal sales team used it daily. It allowed us to have customized contracts in a user-friendly platform with legally binding signatures.
- Customized contracts--add your verbiage, along with fields that need to be completed by the signer
- Cost effective
- It would be helpful if HelloSign had integrations with a payment processing program (like Square or Stripe), so payments could be collected at the time of contract signing.
February 11, 2020
At the end of the day, HelloSign signs my check!
HelloSign is used mostly across our client facing departments like sales and customer success. HelloSign allows us first and foremost to save paper and space. It helps us do business faster, provide transparency, and easily keep the right people in the loop on specific deals. HelloSign also allows us to protect ourselves, from a legal perspective.
- Hellosign is relatively simple to create a document for signing
- Hellosign documents are easy to navigate and sign
- Hellosign could have more integrations
- Would be great to have Salesforce integration where you could attach it to an opportunity/account
February 04, 2020
No-brainer decision for digital document signing
We use HelloSign's document signing functionality to digitally sign contracts, NDAs, and other legal documents. Our entire organization - sales, HR, accounting, etc. - uses this system to send and sign documents from 3rd parties. Since we do business in multiple cities and countries, digital signing makes it easy for us to keep things legally organized and simple.
- Reducing paper consumption.
- Legally binding documents, so there's no legal grey area.
- Their mobile app isn't easy to use.
February 03, 2020
A catalyst for my organisation's contract signing process.
HelloSign is used within my organisation to append signatures on contractual documents in digital form. From my personal experience, it is easy to use and our customers have rarely had any reservations about using HelloSign to sign documents. It has a mobile application, which makes it convenient to share digital contractual documents, likewise it works very well on mobile web browser and computer web browser.
It has overall sped up the process of signing contracts between my organisation and our customers.
It has overall sped up the process of signing contracts between my organisation and our customers.
- Notification: I love how quickly I receive notifications when a customer appends a contractual document I send them.
- Ease of use: HelloSign is very intuitive and this was very handy in my early days of using this program as a beginner, and it has also helped our customers too.
- The HelloSign application on iPad is very counter-intuitive. In truth, I have never been able to make my way around it.
- Acceptability amongst our customers is also a major issue, as there are still a few partner customers who have reservations about signing contracts digitally rather than physically.
January 29, 2020
Works great, but hope it fits the budget
We have used HelloSign in signing contracts remotely with clients across our sales department. HelloSign solves the problem of quickly having secured signed signatures with parties across the country from one another.
- Secure Signatures
- Security with making sure only the right person opens it
- Pricing
November 19, 2019
Zero complaints about HelloSign!
We use HelloSign to easily manage confidentiality agreements as we prepare to launch new products. It is used across the whole organization. It provided the solution to our challenges around sending and editing documents that need to be extremely easy to create and extremely easy to capture signatures, so that we can then continue getting advice on our developing product.
- The interface is beautiful.
- It is highly intuitive both for creating signature fields and for the recipient, who needs to sign the document.
- It is significantly cheaper than competitors.
- It could always be even cheaper!
- That's really the only thing. I don't have any real complaints about the product. It is a laser focused solution and I think it would lose some of its appeal if it added on other features.
November 06, 2019
HelloSign takes the pain out of electronic signatures!
The Sales and Customer Success teams use HelloSign to circulate order forms for signature, security documents, ESAs, etc. The program provides us with a simple and effective way to distribute documents for signature in a timely manner. We are also able to integrate the product with our Salesforce environment so that signed order forms are stored and linked to the specific account - helping us easily locate these documents in the future.
- Add custom lines for signature/text fields within an order form
- Email notifications to signers and senders - with copy of the current document and what steps are left
- Integration with Salesforce for saving order form/signed contracts
- Clear and easy identifiers for signature lines
- If there are multiple signers, the email notifications can become overkill
- Not a great deal of flexibility in editing the document once it has been sent
- Users find the reassigning confusing. I personally do not but some of my recipients have flagged this.
October 16, 2019
Easy way to get your documents signed.
We use it in the Customer Success department. We are sending out all of our very important documents to our customers via HelloSign. I believe there are a couple of other departments using this tool such HR, Billing and Sales. We used to have DocuSign but it was replaced with HelloSign more than a year ago.
- Integrates with our CRM
- Notifications (sometimes a bit too many notifications)
- Seamless signing process experience.
- Being able to edit the document that was sent. Example: If we need to change the signee etc.
October 08, 2019
Simple and Straightforward
We currently use HelloSign to send out documents for signature to employees and external contacts, as well as use the Chrome extension to sign documents sent to us via email. It is currently being used by some of our management team but is not used by the entire company. We have an account that supports 10 licenses (7 or 8 of which we are currently using).
- Create document templates for completion and signature.
- Storage on HelloSign with the ability to download as needed.
- Chrome extension that allows documents to be signed directly from emails.
- More flexibility in the template creation platform.
- Better functioning Chrome extension (it occasionally stops working).
We use HelloSign as our main document signing tool in our business. Our primary use is for contracts with our clients or with independent contractors. We often work with clients out of state or out of the country and signing using traditional printed contracts would be very difficult. Even if a client is located near our office it is much more convenient for our records to use digital signatures. We are even able to use automation progress to automatically store copies for our records in the correct place every time. Our clients work in many different industries and aren't always comfortable with new technology. HelloSign is very intuitive and easy for our less technical clients to use.
- Signatures on mobile phones or tablets
- Integrations with Google drive and automation services
- Ease of use to e-sign signatures quickly.
- I don't think it makes sense to need an enterprise level plan for features like white labeling.
- Although easy to use for signatures, I think the templates section has been so simplified it makes it harder to use the first few times.
- I believe HelloSign has some information for industries that need extra protection, such as financial advisers, but it seems difficult to find now.
HelloSign is used on all contracts as well as an alternative to signing tax documents to avoid the use of fax machines. The integration with Google Drive makes it that much easier to get things signed without having to export to a certain format.
- The setup process is very quick for any document.
- Being able to upload a scanned signature to use on documents is great.
- Selecting which order to have a document signed is useful.
- Being able to schedule reminders to have a document signed would be helpful.
HelloSign is being used by HR, Finance, Facilities, and Technology. We use it within the organization to e-sign offer letters, personal action forms, etc. Externally we use it for contracts that require signing.
- User Friendly
- Good visual on flow of documents
- Easy to set up
- Right now it seems fine
September 23, 2019
Sign Away!
We use HelloSign to send out documents that need to be signed by staff members. Our HR department uses it for all staff. Prior to HelloSign, we would have staff physically sign documents that needed signatures. It was a very time-consuming process and resulted in delays in getting documents processed. Now, HelloSign allows for quick and easy signing.
- Very easy to learn how to send out documents to sign.
- Very easy for staff to sign the documents, rarely do we get questions on that.
- There are different fields to choose from when setting up the document to be sent out such as text, date, and signature. So, it can also be used as a form to be filled out (not just signature).
- When a document needs to be changed after it has been sent out, you are not able to go into the existing signing invitation to change the document (even if the document hasn't been signed yet) so as a result, you need to cancel that invite and create a new one.
- It would be helpful if it would identify which documents have been downloaded after they have been signed.
- After sending out a document to be signed, it would be helpful to be able to change the signing authorities. For example, if I, first of all, designate "Joe Smith" to sign a field, but later learn that "Jack Smith" was supposed to sign, it would be nice if I could just change that without having to cancel and resend.
April 26, 2019
HelloSign is Amazing for Small Businesses
I use HelloSign in my solo-preneur business. I use it to easily, efficiently, and safely have on-boarding contracts signed by my clients.
- Makes editing and sending contracts very simple.
- Allows my clients to securely and easily sign the contract needed to work with me.
- Makes signing up to work with me hassle free- which means more sales :)
- HelloSign could use some more formatting or design features that the user can control to make his or her document a little prettier.
- It could be slightly more user-friendly, as sometimes the boxes are hard to move around.
- I would like to see a few more options for editing the contract right in HelloSign.
February 08, 2019
E-signature software for the modern business.
HelloSign has presented my organization with a simpler, faster and cost-effective way to assign an official signature to documents. Convenience is a key part of using HelloSign as it can be used on the computer and there is on the go support via its mobile app.
- HelloSign has a reliable notification system, which keeps me abreast of each action taken by all parties during the process of signing a document. This ensures I know when I am required to take action and put pressure on the necessary parties to take action on documents.
- Data Security. HelloSign encrypts all data exchanged over the HelloSign platform, ensuring that sensitive data is safe from unauthorized third person access.
- HelloSign integrates with a broad range of business tools used by organizations. In my own case, it integrates with Drive, which is the cloud storage platform used for securely saving files in my organization. Therefore, making it a simple process to backup signed documents in the cloud.
- I would like to have customization control over the type of notifications I receive from HelloSign. I get too many notifications from this software vendor that I have sometimes missed important emails from them because I thought it was their usual marketing newsletters.
- Obviously, HelloSign has been rejected by some of our clients as a legally binding way to sign documents. While this is a hurdle we encounter while using HelloSign, it is in no way the fault of HelloSign but rather a problem of accepting a newer way of doing things, which is a prevalent bottleneck in developing economies.