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Dropbox Sign

Dropbox Sign
Formerly HelloSign

Overview

What is Dropbox Sign?

HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

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Recent Reviews

TrustRadius Insights

Ease of Use: Users consistently praise the platform for its intuitive user interface, straightforward navigation, and practical features. …
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I like Dropbox Sign.

8 out of 10
October 26, 2023
Incentivized
I use dropbox sign to send contracts to clients and have them sign and send them back. Sometimes when they have forms for other …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Essentials

$15

Cloud
per month

Standard

$17.5

Cloud
per month starting at two users, per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.hellosign.com/info/hs…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Dropbox Sign Product Tour

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Product Details

What is Dropbox Sign?

Dropbox Sign is a way to sign and request signatures securely online. Users can add legally valid signatures to any agreement from new-hire offer letters to loans to sales contracts to NDAs. Its user interface, admin controls, document tracking, and enterprise-grade security make it more secure than pen and paper methods and come default out-of-the-box.

How it works:

Prepare and Send
Upload documents that need signing to Dropbox Sign from cloud storage or a computer. Then, drag and drop the fields to sign. Finally, add the signer's email address and click send.

Sign
Signers are notified with a link to sign the document on their device. Once signed, completed agreements are immediately available to view in the user's Dropbox Sign account.

Manage
The Dropbox Sign dashboard tracks the progress of signature requests, automatically sends reminders to signers, and lets users view all signed documents. The branding can also be customized and access for team members is managed inside the account settings.

Dropbox Sign integrates with apps like Salesforce, Slack, Oracle, HubSpot CRM, and Microsoft Word so documents can be sent for signature directly from them. Dropbox Sign also integrates with cloud storage services like Dropbox, Google Drive, Evernote, Box, and OneDrive, so signed documents can be automatically saved found later at anytime in a preferred cloud storage accounts.

For deeper functionality, embed eSignature functionality directly into an app or website with the Dropbox Sign API. Features like embedded signing, custom branding, and embedded templates create an in-product signing experience. Dedicated API support team helps users to get a secure and reliable signature experience with faster implementation.

Dropbox Sign's intelligent forms guide users through documents without presenting unrelated questions or asking for repetitive information like “name” or “date”. Also, data from completed forms is automatically sent to third-party systems.

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

Dropbox Sign Video

An introduction to Dropbox Sign

Dropbox Sign Competitors

Dropbox Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States of America, Canada, United Kingdom, Ireland, Australia, New Zealand, Singapore, Germany, France

Frequently Asked Questions

HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

Dropbox Sign starts at $0.

PandaDoc, DocuSign, and airSlate SignNow are common alternatives for Dropbox Sign.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Dropbox Sign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(404)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ease of Use: Users consistently praise the platform for its intuitive user interface, straightforward navigation, and practical features. They often mention how easy it is to insert signatures, dates, names, and text into documents, enhancing their overall workflow efficiency.

Integration with Other Platforms: The seamless integration with Google Drive and Salesforce stands out as a highly valued feature among users. It streamlines document management processes and ensures contracts are securely saved without any hassle.

Cost-Effectiveness: A significant number of users express satisfaction with the platform's pricing, noting that it provides excellent value for money. They appreciate how the platform not only accelerates contract processing but also enhances security measures while reducing transaction costs effectively.

Limited Integration Options: Users have expressed a desire for more complex integration with CRMs like HubSpot, suggesting direct delivery of contracts from the CRM. Some users feel that the tool lacks synchronization with product providers that accept e-signing formats.

Difficulty in Document Management: Several users have mentioned challenges in distinguishing contracts for different clients when sending multiple contracts simultaneously. Users also find it hard to organize contracts into folders and edit them easily if errors occur.

Limited Template Variety: Users have requested more templates at a reasonable price and the ability to create reusable signature box templates with slight variations for different clients.

Attribute Ratings

Reviews

(1-25 of 175)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easily upload and organize documents to be signed
  • Allows you to add templates so you can save time
  • Makes it easy to place the signature boxes, etc., on each document
  • Quickly sends the document to the other party and reminds them to sign
  • I can't think of anything that I would like to see improved
October 26, 2023

I like Dropbox Sign.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy for clients to use.
  • Easy signing flow.
  • Integrates with google drive.
  • Annoying that I have to pay for Sign and Fax separately.
  • Should have one account with Sign and Fax.
July 21, 2023

Dropbox Sign Rocks!

Paola Cedeno | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use.
  • Nice customer service.
  • Good instructions.
  • Allowing to create folders to organize the contracts.
  • Being able to edit the contract if an email is incorrect instead of cancelling.
  • Being able to create a template to allow to the cc person to stay.
Score 1 out of 10
Vetted Review
Verified User
  • In my opinion, waste your times with customer support
  • In my experience, they bill you and refuse access to service
  • In my experience, customer service
  • In my experience, cancelling autobilling
  • In my experience, removing credit card without adding a new one
  • In my opinion, not holding people hostage to their subscription
Laura Yazdi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • reminder to signees
  • easy to insert signatures, dates, names and text
  • Allow editing of docuement once it has been sent if there is an error.
  • Allow folders to organize multiple signed contracts from different clients
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Extremely user-friendly and mobile-friendly, I can have clients sign anywhere and anytime.
  • Very easy to duplicate a contract and use templates its so fast and great.
  • great pricing.
  • It would be great if, once you sent a contract, you could edit that contract without having to re-upload and resend it to clients.
Score 9 out of 10
Vetted Review
Verified User
  • E signature for getting clients to sign who don't have scanners and find an excuse not to do it - no excuses now!
  • E signature for ensuring everything is properly signed and where to sign
  • E Signature for compliance and state stamping purposes - yet another great attribute
  • All of my product providers need to recognize this as E signing software - not quite there yet
  • It would be great if would specifically sync in with the product providers that accept this E signing format
  • The dating format would be better if it defaulted to Australian ways i.e. day/month/year
Lesa Edwards, MPA, CJSS, MRW, ACRW, CELDC | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to send out contracts with Dropbox Sign
  • I like how professional it looks to my clients
  • It makes it easier for my clients to complete and return than the homegrown document I was previously using
  • The only thing I can think of is, when I send out multiple contracts at the same time, I can't tell which one is for which client (I send the documents to me first to fill in specifics on the package they are purchasing). Because of this, I've started sending one at a time, waiting for it to arrive in my inbox, completing it, then sending it off - before starting another contract.
January 07, 2023

Dropbox Sign Bravo!

Score 9 out of 10
Vetted Review
Verified User
  • Efficiency
  • Time Stamped
  • Easy user Interface
  • Clients think they have to sign to read the agreements. The button to view and/or download should be easier to find.
  • Customers of yours (us) should have a choice of whether a client can download or only view onscreen a contract before signing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reminders
  • Easy Templates
  • Cross functional signatures
  • Timely Updates
  • When working with an influencer who has an agent, the agent might want to review prior to the influencer reviewing and signing, so having a viewer but not a signer approve the doc before the other party gets it would be helpful.
  • sometimes logging in is difficult and the page doesn't always load.
  • Would like a phone number text box as an option instead of "fill in text box".
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Works well on mobile devices.
  • Auto detects PDF fields.
  • Is very easy to use and auto fills emails as you type them.
  • Doesn't recognize signature fields in PDFs.
  • Signing links don't support multiple signers.
  • Doesn't work well with word docs.
Tatiana Stone | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • It's easy to use
  • I prefer the way that Jotform has its forms set up. I use them for photo/video releases for interviewees. If Dropbox Sign were laid out a little more like Jotform, I might consider using Dropbox Sign instead.
December 18, 2022

Great Signature Platform.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Collect Signatures.
  • Allow for multiple Signatories.
  • Follow Ups and Reminders.
  • Easy to fill out documents people want me to as well by uploading them into my dropbox sign for my own fill in.
  • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
Christine LeViseur Mendonça | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Sign order.
  • Storage of executed documents.
  • Reminder emails.
  • I would like more documents allowed per month before going up a level.
  • If a document was not fully executed - I am not sure it should count.
  • The initial interface between Dropbox and Dropbox sign is still kind of wonky -- Why do I need to keep logging in?
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