- User interface is clean and easy to navigate
- Helpful support
- Accurately captures information from the person you are chatting with
- Download chat transcripts easier
- More pre-set responses
- Canned responses
Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience.
This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand.
|Help.com Chat||$80 per month||per simultaneous active user|
|Supported Countries||All countries|
|Supported Languages||All languages|