TrustRadius
https://media.trustradius.com/product-logos/UH/U2/JEHKR1I2T90Z.JPEGHelpCrunchThe best live chat software I have ever used2019-07-15T14:48:06.540ZWe use HelpCrunch to provide customer support and generate leads. We are a small organization and the software is used by everyone. One of the biggest challenges in the B2C segment is to provide quick support and best customer experience to our customers. Helpcrunch is the software which does exactly that - helps us set up automation, deliver emails directly from the app and make our customers happy.,Fastest time to market - set up the application fast and easy.
The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.,More languages will be helpful.
It will be great to have Facebook, Twitter and Instagram integration.,10,Faster resolutions.
Better customer experience.
Affordable application.,LiveAgent, Zoho Assist and LogMeIn Pro,Less than 10,000,Both,Slack, WordPress, Google Analytics,10,NoShahid KhanI am impressed with HelpCrunch2019-02-18T17:39:45.568ZHelpCrunch helps our business communicate more effectively with visitors to our website. We have used various live chat solutions in the past, however, the key feature of HelpCrunch is it allows us to set up targetted messages to our users. For example, when someone visits our pricing page we can provide them with a discount code. While at the same time if someone visits our FAQ's page we can target them with a more specific message. While HelpCrunch isn't the first to offer targetted chat, they are certainly one of the more cost-effective and slick companies that I have come across. Would highly recommend.,Targetted Messages
You can use on multiple websites
Simple to use dashboard and onboarding instructions,Not found any so far,10,Only been using it for a few weeks so I can't give an exact amount relating to ROI, however, I have noticed a 20% increase in interactions with website visitors,,Less than 10,000,Both,Slack, Evernote, DropboxAlan SmithNice Chat2018-10-30T18:53:42.063ZOur customer support and sales guys use HelpCrunch to communicate with our customers. We needed a reliable customer communication software to acquire and convert leads on our website, and an in-app messenger to talk to users and customers.,Affordable pricing
Great customer support
Useful features,Knowledge base
Chat bot
More advanced helpdesk,10,Increased customer satisfaction
Increased number of leads
Decreased customer support costs,Intercom,Less than 10,000,B2B,Intercom, Zendesk, Olark, LiveAgentVerified User
Unspecified
HelpCrunch
4 Ratings
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