HelpCrunch Reviews

6 Ratings
<a href='' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-1 of 1)

Companies can't remove reviews or game the system. Here's why.

What is HelpCrunch?

All-in-one software for better customer communication

HelpCrunch toolset includes:
  • Live chat
  • Email marketing automation
  • Simple Helpdesk
It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses.
Acquire, convert more leads, and support your customers better.
Categories:  Email Marketing,  Help Desk,  Live Chat

HelpCrunch Features

Has featureLive chat 2.0
Has featureEmail marketing automation
Has featureTicketing & Helpdesk
Has featureIn-app messages
Has featurePre-chat and offline forms
Has featureMulti-channel messaging (chat/emails)
Has featureAdvanced chat widget customization
Has featureFree personal onboarding assistant

HelpCrunch Screenshots

HelpCrunch Integrations

Slack, WordPress, Magento Commerce, part of Adobe Commerce Cloud

HelpCrunch Competitors

HelpCrunch Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basic - Live chat$12.00per month
Premium - Live chat$21.00per month
Basic - Live chat+Emails$25.00per month
Premium - Live chat+Emails$43.00per month

Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

HelpCrunch Support Options

 Free VersionPaid Version
Live Chat
Social Media
Free Personal onboarding assistant

HelpCrunch Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Available worldwide
Supported Languages: English