Filter Ratings and Reviews
Filter 2 vetted Helpjuice reviews and ratings
Reviews (1-1 of 1)
Companies can't remove reviews or game the system. Here's why.
Helpjuice is used across the whole company as a knowledge database. It's a go-to place to find important information stored by the department. For example: need a W9 form to provide to a new customer? Now you can log into Helpjuice and attach it to an e-mail in the matter of a minute or so. Employees can look up HR policies, forms, etc.
- It's stable.
- It's flexible.
- It's user-friendly.
- It's pretty easy to use as is. The area when forms are uploaded can be improved, seems like it can be done with less effort.
Helpjuice Scorecard Summary
Feature Scorecard Summary
What is Helpjuice?
Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice.
This app can be integrated with an existing web by inserting a line of code into the HTML. It can also be integrated into a company’s domain using a two step procedure called CNAME.
Helpjuice offers a handful of analytics tools that let businesses know if their customers and clients are actually finding the answers they're looking for when searching through an existing knowledge base.
Categories: Help Desk
Helpjuice Screenshots
Helpjuice Integrations
Helpjuice Competitors
Helpjuice Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked.
Helpjuice Customer Size Distribution
| Consumers | 5% | |
| Small Businesses (1-50 employees) | 15% | |
| Mid-Size Companies (51-500 employees) | 20% | |
| Enterprises (> 500 employees) | 60% |
Helpjuice Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media |
Helpjuice Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |
| Supported Countries: | All countires |
| Supported Languages: | All languages |