Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice.
This app can be integrated with an existing web by inserting a line of code into the HTML. It can also be integrated into a company’s domain using a two step procedure called CNAME.
Helpjuice offers a handful of analytics tools that let businesses know if their customers and clients are actually finding the answers they're looking for when searching through an existing knowledge base.
- Supported: Intelligent and instant searching
- Supported: Multiple languages
- Supported: Fully custom branding
- Supported: Rich analytics
|Small Businesses (1-50 employees)||15%|
|Mid-Size Companies (51-500 employees)||20%|
|Enterprises (more than 500 employees)||60%|
|Supported Countries||All countires|
|Supported Languages||All languages|