Heroku Platform

Heroku Platform

About TrustRadius Scoring
Score 7.7 out of 100
Heroku Platform

Overview

Recent Reviews

Great for startups

8 out of 10
June 07, 2021
It's used by the R&D to host the production / staging and dev environments across most services.
Continue reading

Great for early stage products

7 out of 10
May 12, 2021
We host all our web applications on Heroku. It was the fastest and simplest way to build our proof of concept years ago, and it has scaled …
Continue reading

Heroku Helps Us Get Things Done

9 out of 10
September 19, 2019
We use Heroku extensively to build our products on; we make extensive use of Heroku's tooling and analytics to get software up and running …
Continue reading

Perfect for small projects

9 out of 10
August 23, 2019
We use Heroku as a platform for developing applications, services, websites, and landing pages. Heroku is used by the technology …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Platform management overhead (43)
    8.0
    80%
  • Upgrades and platform fixes (44)
    7.9
    79%
  • Scalability (44)
    6.9
    69%
  • Platform access control (43)
    5.9
    59%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Heroku Platform, and make your voice heard!

Return to navigation

Pricing

View all pricing

Production

$25.00

Cloud
per month

Advanced

$250.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $85 per month
Return to navigation

Features Scorecard

Platform-as-a-Service

7.4
74%
Return to navigation

Product Details

What is Heroku Platform?

The Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime.

Heroku Developer Experience (DX)
Developers deploy directly from tools like Git, GitHub or Continuous Integration (CI) systems without the need to manage infrastructure. The web-based Heroku Dashboard makes it possible to manage applications online and gain visibility into performance.

Heroku Operational Experience (OpEx)
OpEx helps developers troubleshoot and remediate issues and customize the ops experience to identify and address trends in application health. Heroku provides a set of tools to alert teams if something goes wrong, or to automatically scale web dynos if the response time for web requests exceeds a specified threshold.

Heroku Runtime
Heroku runs apps inside dynos—smart containers on a fully managed runtime environment. Developers deploy their code written in Node, Ruby, Java, PHP, Python, Go, Scala, or Clojure to a build system which produces an app that's ready for execution. The system and language stacks are then monitored, patched, and upgraded. The runtime keeps apps running without manual intervention.

Heroku Platform Competitors

Heroku Platform Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Heroku Platform starts at $85.

AWS Elastic Beanstalk, CloudFoundry, and Red Hat OpenShift are common alternatives for Heroku Platform.

Reviewers rate Development environment creation highest, with a score of 8.6.

The most common users of Heroku Platform are from Small Businesses (1-50 employees) and the Computer Software industry.
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 48)
Companies can't remove reviews or game the system. Here's why
Emily Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Streamlines different functionality.
  • Makes monitoring activity accessible.
  • More user friendly for those who aren't familiar with coding.
  • Progress summaries for users with activity reports.
  • Potentially a user overview tour of Heroku.
June 07, 2021

Great for startups

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • easy deployments
  • fast setup
  • low maintenance for infrastructure
  • easy to change and adapt
  • pricing
  • better selection of server/dyno types
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use
  • Fairly cheap to start with
  • Fairly easy to scale the application server
  • Not 100% reliable on the cheapest plan; we've had a couple instances of downtime over the year
  • Limited number of supported languages
  • Limited choice of database
September 30, 2019

Almost Zero Learning Curve!

Sagiv Frankel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Monitoring is very simple and easy to use for most use cases.
  • Pipelines (development to production) are very simple. Application rollbacks are also very easy.
  • Notifications and alerts are simple and easy to use.
  • Very easy integration with other sass services and products.
  • Docker support is lacking.
  • You can't create multiple HTTP network services without creating separate apps.
  • Enterprise grain security concerns are hard to address.
  • It can get pretty expensive if you also take the actual infrastructure into the cost calculation.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Great APIs: Heroku's APIs are extremely useful and always improving.
  • Developer-friendly documentation: Heroku's docs are thorough and well-written.
  • Great Customer Support: Heroku's front-line support is great, and knows when to escalate directly to people working on the product.
  • Heroku Metrics is great, but we'd love to see direct API access (and the ability to add and customize our own metrics).
  • Heroku's status/downtime/maintenance notification system could be improved with better granularity to help filter irrelevant alerts.
Andrew Starodubtsev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Opensource (with extensive documentation)
  • Innovative (cutting-edge web technologies, latest versions of programming languages, tools, services, integrations)
  • Focused on speed and scalability
  • Free pricing plan and pricing in general
  • Experimentation
  • Heroku requires installation of Heroku CLI tools locally.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • User-friendly interface.
  • Supports many languages, databases, and other services in the form of addons.
  • Super easy to deploy!
  • Large learning curve.
  • For small and simple applications, it is possible to get it free of cost.
  • There could be a form of local currency billing.
  • There could be a better organization of apps on the dashboard, with apps split by customers.
  • There is a certain limitation with some addons, which may make your application unfeasible and you may have to migrate to another platform.
Alec Dibble | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The push to deploy almost always works and is very smooth and seamless.
  • The Heroku add-ons have always been very reliable and easy to install.
  • Their documentation is very thorough, and they have built a mechanism using buildpacks to make their platform very flexible.
  • Some features that can be critical for security are hidden behind their Enterprise offering.
  • The product is much pricier than using cloud providers like AWS, Azure, or Digital Ocean. It does solve a lot of Dev-Ops headaches, but may be too expensive for some companies.
  • Some logging and auditing functionality is also somewhat hidden behind the Enterprise offering, where many other platforms offer this out-of-the-box.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Easy integration with the other Salesforce products.
  • Has similar if not better features then other cloud providers, but has the advantage of being less development intensive.
  • Quick and easy provisioning of commonly used resources.
  • The cost can be quite high even for small resource consumption.
  • Support can be enhanced upon as it's similar to other Salesforce products.
  • There tends to be a lot more maintenance required than other providers.
Mark Hutter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It makes deployment, environment configuration, and simple manageability extraordinarily simple and easy to do, and getting up and going is a wonderfully simple process.
  • The metrics included are excellent as a first resource for diagnosing high level issues.
  • For beginners, Heroku is an excellent tool, making initial deployment and environment configuration wonderfully easy and fast.
  • Heroku is absolutely fantastic on the mobile break point (mobile responsiveness). As a startup, things still happen on weekends while out at the park or driving out of town, and it has been wonderful to be able to troubleshoot or restart servers from the phone.
  • The Heroku CLI provides a wonderful interface for interacting with the cloud environment.
  • Heroku does not provide static IP addresses. For most applications this is not a concern, but in particular cases, especially around explicitly sensitive data, this makes Heroku prohibitive.
  • For a more senior engineer seeking to SSH onto a server and monitor the machine's performance, or extract log files for extensive research, Heroku does not provide a great way to do this.
  • Heroku permissions controls could be more granular. For instance, allowing some users to view environment variables while others can not view these.
Bryan McAnulty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of configuration and scaling.
  • Ease of code deployment.
  • Ease of deploying staging environments.
  • An ephemeral file system may require workarounds certain developers are not used to.
  • The cost is high and can easily balloon as you grow if you aren't careful.
  • While configuration is super simple, it will not be as flexible as bare metal servers.
August 14, 2019

Heroku Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Heroku supplied the appropriate resources to complete our project.
  • Heroku made deploying our platform simple with their intuitive user interface.
  • What would benefit overall is for specific descriptions of errors or issues with platform/app deployment. Many times there were errors shown that only gave brief, vague descriptions of the problem. For example, "mounting and logging issues" or "application timed out". A more detailed description as well as a focus on where the problem occured, would be beneficial.
August 13, 2019

Easy Peezy Heroku

Chris Barretto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • On-demand scalability
  • Ease of deployment
  • Command Line Interface
  • Fail safe when Amazon has problems. I understand that some of the ownership is on us, but we would prefer if we didn't have to resort to another service for backup.
Willian Molinari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The tooling is simply amazing. You can deploy your application in some minutes without any prior experience with the platform.
  • Their way of building applications encourage you to think about scalability and composability of your app.
  • They have a big community around the platform and many add-ons written by third-parties.
  • The price is not so affordable when you start growing. For small companies, needing small containers, it works quite well but for large applications, it may be too expensive.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Quick to get started
  • Countless Integrations
  • CLI is easy to use
  • The cold start times can be brutal for free plans
  • Cost can be expensive if you have many dynos
  • Have to be careful of third party integration pricing as well
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use control panel
  • Virtually effortless to scale server instances with the click of a button
  • Fully managed servers, although you still have good control over what is run on the instances
  • Price has crept up a bit
  • The plugin system is useful, but sometimes not perfect
Collin Berg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Free Option is great for people just learning or wanting to make simple apps
  • Very easy to create several environments for your app in no time with exact clones
  • Documentation is easy to follow and full of tutorials
  • If you're not careful, you can easily create an expensive app by accident.
  • Inconsistant experience with all the other add-ons. Some are not documented well.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
  • Heroku can get pricey pretty quickly as you scale.
  • The quality of add-on vendors is increasingly variable as Heroku expands the marketplace.
Ben Gelsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Amazingly clear and straightforward documentation (versus the quagmire of AWS docs).
  • Deploy your entire site in one command.
  • Setting up asynchronous job processing for long running operations (e.g. sending emails, making external API calls).
  • A wonderful portfolio of tightly-integrated add-ons in their marketplace.
  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
Return to navigation