HID DigitalPersonal is a powerful product for every business to strengthen security.
We use HID DigitalPersona to secure our data from cyberattacks making it difficult for the hackers to access our system data.
The various …
The various …
Starting at $3.75 per user per month
View PricingOverview
What is HID DigitalPersona?
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of HID DigitalPersona, and make your voice heard!
Pricing
HID DigitalPersona
$3.75
On Premise
per user per month
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is HID DigitalPersona?
The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.
Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.
HID DigitalPersona Competitors
- The Okta Identity Cloud
- Imprivata OneSign
- Idaptive Next-Gen Access (formerly Centrify)
HID DigitalPersona Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | Most Countries except companies included in US Embargo |
HID DigitalPersona Downloadables
Frequently Asked Questions
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.
Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.
The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(136)Attribute Ratings
Reviews
(1-25 of 58)Companies can't remove reviews or game the system. Here's why
August 30, 2023
Flexible Windows Multifactor Authentication
We went the other direction. DigitalPersona was our initial implementation, but we have moved away from DigitalPersona and moved to a product called TecMFA. Our organization has implemented Okta as our application and Azure as our multifactor authentication platform, and TecMFA allows us to use Okta at the Windows login which allows consistency with MFA across all platforms and applications.
March 28, 2023
Been There, Done That, Would Buy Again
Nice durable product. Good price point.
March 28, 2023
HID DigitalPersona Review
December 01, 2022
Time saving secure product
December 01, 2022
Our Users Love It
We evaluated Cisco DUO but ultimately chose HID because of their support for biometrics. With DUO every user would have to have the authentication app on their personal phone and pull it out each time they had to log in. We definitely did not want this for our frontline staff as it would slow the process way down.
Score 9 out of 10
Vetted Review
Verified User
I was not involved in the Tool / Solution approach when HID DigitalPersona was adopted but considerations were in terms of scalability once other areas of the organization undergo Cloud transformation.
The second major factor which was compared and debated internally was Long term support cost and recurring billing customization options/ flexibility provided by vendor.
The second major factor which was compared and debated internally was Long term support cost and recurring billing customization options/ flexibility provided by vendor.
October 20, 2022
Simple and Easy-to-Use Advanced Multi-factor Authentication
We didn't use any other product than HID DigitalPersona.
March 15, 2022
Easy Biometric Secure Login
I haven't tried any other vendors.
March 09, 2022
Our decision to move away from HID DigitalPersona
I didn't select HID but was part of the decision-makers to move away from HID. The HID product we used was on-prem and carries a lot of overhead (installation, upgrades, hardware). We converted overall business applications to cloud-based OneLogin. We used HID for windows logon but decided it was not worth it to add that features for OneLogin (changed password requirements to more complex and less frequent password change so users have less issue remembering passwords). We deployed both SSO saml and form-based applications via the cloud so less overhead. We are able to support only business applications and don't allow personal password management. Integrates with AD via software sync on a member server rather than domain controllers. OneLogin already supports a lot of applications out of the box.
January 17, 2022
HID DigitalPersona Review
We have not used any other product previously for ID card login. We did look at other products, but they were too invasive or too complicated. HID DigitalPersona was simple to implement, and it just works.
September 23, 2021
Have Always Been Very Satisfied With All Aspects
Needs to have custom software developed to use this product. Not good for the average user.
July 13, 2021
HID DigitalPersona User Credential Manager
HID DigitalPersona provides similar features and tools at a competitive cost. We picked HID DigitalPersona because it was lower cost.
May 02, 2021
Local Government 2FA kickoff
- Cisco Multi-Factor Authentication (Duo Security) and RSA SecurID Suite
DigitalPersona had more capabilities than both and was much cheaper than RSA.
February 11, 2021
HID Digital Persona/Biometric Review
We currently do not use another vendor that provides similar services as HID Digital Persona. We really enjoy HID Digital Persona and the software and security it provides. When we were originally evaluating products, our sister organization was already in the negotiation process with Crossmatch, so we were able to jump aboard as well.
February 07, 2021
DigitalPersona's Windows 2FA is Golden
We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
February 07, 2021
A great biometric solution
We have not used any similar products.
February 06, 2021
To Crossmatch, or not to Crossmatch?
At this time, DUO is preferred. AS I previously stated, we need a follow up with Crossmatch to understand all of the new features.
July 20, 2020
Utilizing DigitalPersona at a financial institution
We never looked at another solution. I did initially only have the software installed locally on certain test users machines, but after testing that for a couple of months, slowly rolled it out to all users. Users of course were skeptical at first, but after I demonstrated to them how easy it was to use, they were won over.
May 08, 2020
Hands on review of DigitalPersona
- various
I don't recall the other products that we looked at when shopping, but we selected DigitalPersona for the suite of tools at a compelling price point. Having a robust solution that has met our needs was solution enough for us. It is not perfect but we have not found a better product that met our needs and budget.
We really didn't examine other products because we couldn't find anything that did everything DigitalPersona did.
April 22, 2020
Biometrics Solution Evaluation
We did not evaluate any other products. This product solution was recommended to us by another financial institution.
April 21, 2020
DigitalPersona biometrics is the future
It's great with password keeping. It's secure and safe. Has different options of how you want to use it. You can use pin, finger or for keeping passwords.
January 10, 2020
Easy peasy biometric security
We have been using DigitalPersona for so long I honestly can't remember what other applications we considered. We have been happy with the application for so long that I haven't seen any need to research other solutions.
July 10, 2019
A good product so far
Not sure we looked at any other.
May 27, 2019
Solid SSO Solution
We used Imprivata prior to migrating to DigitalPersona. The scanners were able to capture the fingerprint 50% of the time. I have not revisited the product since because DigitalPersona works so well...until now. We are upgrading all systems to Windows 10, and the version of DigitalPersona that we are using is apparently not compatible. Our previous sales reps are no longer with Crossmatch, and we are having trouble connecting after numerous pings.
OneLogin and Okta were functionally similar. We prefer using biometrics, due to the uniqueness of one's fingerprint.
Fiserv Digital Edge (called Verifast when demonstrated) provides end-user and customer biometric authentication, but the setup was clunky and the scanners took up a lot of real estate. Many of our employees work in small, highly efficient workspaces. This solution was not a good fit for us.
OneLogin and Okta were functionally similar. We prefer using biometrics, due to the uniqueness of one's fingerprint.
Fiserv Digital Edge (called Verifast when demonstrated) provides end-user and customer biometric authentication, but the setup was clunky and the scanners took up a lot of real estate. Many of our employees work in small, highly efficient workspaces. This solution was not a good fit for us.