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HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(172)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
June 06, 2018

Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We have benefited from this integration by helping users login to their domain workstations using their fingerprints and one less password to remember.
Active Directory
  • RemoteApp applications
Users use Digital Persona to login to the published RemoteApps. It was fairly straight forward to achieve but does run into hiccups sometimes.
  • Remote users on their non-domain workstations connecting to their domain workstations.
No.
  • Single Signon
Get the latest version of the software, Altus. This is what they are called after the company was bought out and supports Windows 10 properly.
It is used by the whole organization. It takes the pain away from typing in your passwords every day for different websites and applications.
  • Login speed
  • Secure
  • Sometimes it does not register fingerprints
  • Templates get corrupt occasionally
It is well suited when logging on to workstations that are automatically locked after some inactivity. It takes the pain away from retyping your passwords at every instance.

It is also safer than writing down your password somewhere which might be a security risk.

In today's world of so many passwords to remember, logging in with your fingerprints comes handy.
We use DP for multiple logins including Windows, different websites, and other third-party applications.
  • Makes the environment safer when users do not need to know their passwords so they cannot share it either by mistake or voluntarily.
No
  • Price
  • Product Features
  • Product Usability
Get the latest version of the software and streamline the update.
June 05, 2018

Good Smart Finger

Score 10 out of 10
Vetted Review
Verified User
Incentivized
This has definitely been and Huge help for us. Less people forget passwords which stops our IT department from doing other projects. It is also very helpful being a secondary authentication for more secure websites. With it being very easy to use, any employee can just jump right in and start using it without any issues.
Our Core system and all of our Finance programs. We are now using DP with more cloud based programs and Anti-Virus. Mostly using it for Windows systems and websites. With more things going to sso we are finding new ways to use Digital Persona Altus so far everything is working.
  • Xp2
Very easy to achieve. It only needs passwords.
  • Single Signon
  • AppExchange or similar marketplace
None that I can think of.
It is very simple and easy. The policies are nice.
Take your time and don't over think it. It is very easy to use and is not the complicated.
DigitalPersona is being used by our entire organization. It really helps with our virtual system and when people have to change locations to help out they have all their passwords saved and easy access. This saves time and less calls to IT for forgotten passwords/resets. The program is very intuitive and once the templates are set up it is very user friendly.
  • Very intuitive.
  • Easy to get up and running.
  • Great customer support with getting things moving smoothly.
  • Overall good, none come to mind.
[DigitalPersona is well suited to] Virtual Desktops where people move around a lot. [It's less appropriate] For one person to use that only has 1 password.
  • Less password resets.
  • Less forgotten passwords.
  • Easy to change locations.
Cory McCarty | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We have been able to randomize most of our users' AD passwords so that they are more secure. Most users now authenticate using only their fingerprint.
Right now, only Windows authentication and 3rd party website logins.
  • We have not done any integrations. We only use DP to authenticate to 3rd party websites.
  • We have done as much integration as we plan on doing for right now.
None of the above
None, we do not have any integrations.
All users authenticate to Windows using biometric fingerprint readers. We also use password manager through the Altus console to authenticate to 3rd party websites. We have over 120 3rd party logins that we manage, so this solution saves us time logging in to 3rd party websites and applications, and also gives us a secure way to store passwords.
  • Windows authentication
  • Password management
  • multifactor authentication
  • We have issues with fingerprint misreads with our users who do not have as defined of a fingerprint
  • We also have issues with the Agent not loading in Internet Explorer consistently on some workstations.
When it works properly, I would recommend to anyone. The reason I'm rating a 6 is we have some users who don't like the solution at all because of the issues I described previously.
We have struggled to get it working with VPN due to the fact that VPN is mostly used on laptops. Getting the built in fingerprint reader on laptops to work with DP is shaky at best.
  • Positive impact is for the users for which the solution works they love it and it saves them time.
  • We don't have any benchmarks, but, anecdotally, users report that the solution saves them time logging into websites and frustration with managing passwords.
DigitaPersona, as a password manager, is a more robust and stable tool than Dashlane.
75
AD authentication, storing passwords and authenticating to 3rd party websites using fingerprint
1
Understanding of password management and SSO authentication, AD
  • AD authentication
  • Password management
  • Authentication to 3rd party websites using fingerprint
  • We use the standard functionality
  • We don't have plans to expand the functionality in any way
The product has worked almost exactly as advertised.
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