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HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(146)

Attribute Ratings

Reviews

(1-25 of 85)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have used it to safeguard data and apps hosted on cloud server, like to mandate multi-factor authentication for staff members to access cloud-based programs like office 365 and saleforce.
  • It is used to safeguard containerized apps and microservices, like to mandate that digital certificates used for microservices' mutual authentication.
  • It is used to streamline the administration of access control and user authentication, like with serval on-premises and cloud based apps to give employees a single sign-in option.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They are providing a wonderful experience in their application, which provides trustable Biometric integration. We can provide a secure gateway to enter our application using their services. If we ignore the high price of the application, they can be considered by any application that is working in any finance-related application.
Score 9 out of 10
Vetted Review
Verified User
HID DigitalPersona is excellent for securing restricted zones within the organization. It is well-suited for accurately tracking employee attendance using biometric verification. It is ideal for granting authorized personnel secure access to critical data and systems. HID DigitalPersona is less appropriate for managing temporary or visitor access due to the biometric setup process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can now use HID DigitalPersona to access all of my cloud applications, including Office 365 and Salesforce. Due to the use of multiple authentication factors by HID DigitalPersona, I feel more secure about the security of my data. I can now use my fingerprint to access my work laptop and VPN easily without remembering different passwords for different logins.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona is highly suitable for securing access to corporate networks and systems. Our employees can use biometric authentication, such as fingerprint recognition, to log in securely. Helps in time tracking and attendance tracking also.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
DigitalPersona does a good job with having multiple options for MFA. Our users particularly liked the ability to use Bluetooth as their MFA. There was no user interaction needed, as long as the enrolled device was nearby it would log in. This is a win for users, but also a slight weakness for security.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I saw when I went to my doctor them using cards to unlock their computers and I started researching and found digital personal because of that. So I think its a great fit for any medical or healthcare company who has many people sharing computers and need to keep them secure.
December 01, 2022

Our Users Love It

Score 10 out of 10
Vetted Review
Verified User
Incentivized
For our scenario, DigitalPersona is ideal. With an on-prem DC and primarily on-prem resources, we have a large on-premises user base with a small percentage of hybrid workers. Digital Persona allows you to set different authentication requirements for machines that are 100% on domain and those that are used remotely.
Moving from a single factor 14 character password with complexity to MFA with fingerprint+pin has greatly decreased the amount of support calls we receive due to authentication issues. We have received a very positive response from our userbase. We are very happy with this product as it has accomplished both increased security by enforcing MFA for all users and a better user experience without having to remember a long complex password. I would definitely recommend this product to others in the industry.
Score 9 out of 10
Vetted Review
Verified User
Well suited for Fingerprint-based / face scan-based MF authentication use cases. Best suited for Cloud Admin account consoles, High impact accounts/privileged user access applications where a breach of security can lead to potentially catastrophic outcomes.
Ousama Bziker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my experience, HID DigitalPersona is well-suited for people who want to master domain authentication for their company. It provides us with multifactor authentication and biometric authentication, therefore security is always at the forefront of my mind. Another thing that I like about HID DigitalPersona is that it's extremely efficient when it comes to multifactor and biometric authentications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would not suggest this to any firm that has a large number of bespoke apps. It is compatible with the majority of simple programs and web login sites. However, special programs need additional settings from their creators and are often not supported.
Rehan Kanuga | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona delivers prompt and accurate assistance. When it comes to finding a solution to an issue, their support crew understands just who to contact in order to provide us with the quickest results. Because the software is encrypted in our Active Directory, moving a user to a new workstation is trivial.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona is highly suited for integrated Windows login; it makes it easier to manage and administrate. HID DigitalPersona is not very useful for integrating with third-party applications, but it makes the windows login integration easier and more convenient for everyone who is working on the device for work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Digital Persona is well suited for our environment. With the utilization of the password manager and the biometric readers, our users feel more at ease knowing that their passwords are more secure than ever. By using the biometric readers for MFA purposes, our users are engaged with our systems more and creating more complex passwords. The only time we have seen this solution not be well suited in our environment for the way we utilize it is when a user does not want to provide their fingerprint for their security.
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