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HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

HID DigitalPersona Downloadables

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(146)

Attribute Ratings

Reviews

(1-25 of 85)
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November 01, 2023

A powerful and versatile security solution -HID DigitalPersona

IK
Isha Keshri
Manager of Human Resources Technology
Headfield IT Services (Information Technology & Services, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • We have used it to safeguard data and apps hosted on cloud server, like to mandate multi-factor authentication for staff members to access cloud-based programs like office 365 and saleforce.
  • It is used to safeguard containerized apps and microservices, like to mandate that digital certificates used for microservices' mutual authentication.
  • It is used to streamline the administration of access control and user authentication, like with serval on-premises and cloud based apps to give employees a single sign-in option.
October 31, 2023

Effective Biometric integration.

PG
Parag Goel
QA Manager
MyShoppingInfo (Information Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
They are providing a wonderful experience in their application, which provides trustable Biometric integration. We can provide a secure gateway to enter our application using their services. If we ignore the high price of the application, they can be considered by any application that is working in any finance-related application.
October 13, 2023

Enhancing business security and efficiency using HID DigitalPersona

KD
Kelsang Dorjee
Senior Manager, Human Resources
Eduventum learning services LLP (Education Management, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
HID DigitalPersona is excellent for securing restricted zones within the organization. It is well-suited for accurately tracking employee attendance using biometric verification. It is ideal for granting authorized personnel secure access to critical data and systems. HID DigitalPersona is less appropriate for managing temporary or visitor access due to the biometric setup process.
October 06, 2023

HID DigitalPersonal is a Secure and Resilient MFA Solution

SP
Shubham Prakash
Product Manager
Byjus (E-Learning, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I can now use HID DigitalPersona to access all of my cloud applications, including Office 365 and Salesforce. Due to the use of multiple authentication factors by HID DigitalPersona, I feel more secure about the security of my data. I can now use my fingerprint to access my work laptop and VPN easily without remembering different passwords for different logins.
September 12, 2023

Impact of DigitalPersona on our Business Objectives

Verified User
Director in Information Technology
Information Technology & Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
HID DigitalPersona is highly suitable for securing access to corporate networks and systems. Our employees can use biometric authentication, such as fingerprint recognition, to log in securely. Helps in time tracking and attendance tracking also.
August 30, 2023

Flexible Windows Multifactor Authentication

Verified User
Administrator in Information Technology
Public Safety Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
DigitalPersona does a good job with having multiple options for MFA. Our users particularly liked the ability to use Bluetooth as their MFA. There was no user interaction needed, as long as the enrolled device was nearby it would log in. This is a win for users, but also a slight weakness for security.
December 01, 2022

Time saving secure product

Verified User
Administrator in Corporate
Hospital & Health Care Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I saw when I went to my doctor them using cards to unlock their computers and I started researching and found digital personal because of that. So I think its a great fit for any medical or healthcare company who has many people sharing computers and need to keep them secure.
December 01, 2022

Our Users Love It

JB
Jordan Bender
Cyber Security Specialist
Merchants National Bank (Financial Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For our scenario, DigitalPersona is ideal. With an on-prem DC and primarily on-prem resources, we have a large on-premises user base with a small percentage of hybrid workers. Digital Persona allows you to set different authentication requirements for machines that are 100% on domain and those that are used remotely.
Moving from a single factor 14 character password with complexity to MFA with fingerprint+pin has greatly decreased the amount of support calls we receive due to authentication issues. We have received a very positive response from our userbase. We are very happy with this product as it has accomplished both increased security by enforcing MFA for all users and a better user experience without having to remember a long complex password. I would definitely recommend this product to others in the industry.
October 25, 2022

Multi factor Authentication and SSO Solution for cloud hosted Applications

Verified User
Engineer in Engineering
Financial Services Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Well suited for Fingerprint-based / face scan-based MF authentication use cases. Best suited for Cloud Admin account consoles, High impact accounts/privileged user access applications where a breach of security can lead to potentially catastrophic outcomes.
October 20, 2022

HID DigitalPersona is Your Ironclad Security

Ousama Bziker | TrustRadius Reviewer
Ousama Bziker
Researcher
Mélange Publications (Education Management, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my experience, HID DigitalPersona is well-suited for people who want to master domain authentication for their company. It provides us with multifactor authentication and biometric authentication, therefore security is always at the forefront of my mind. Another thing that I like about HID DigitalPersona is that it's extremely efficient when it comes to multifactor and biometric authentications.
October 20, 2022

Simple and Easy-to-Use Advanced Multi-factor Authentication

Verified User
Employee in Engineering
Computer Software Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would not suggest this to any firm that has a large number of bespoke apps. It is compatible with the majority of simple programs and web login sites. However, special programs need additional settings from their creators and are often not supported.
October 20, 2022

HID DigitalPersonal is Much More Than a Fingerprint Reader!

Rehan Kanuga | TrustRadius Reviewer
Rehan Kanuga
Data Analyst
Rehan Web Services (Information Technology & Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
HID DigitalPersona delivers prompt and accurate assistance. When it comes to finding a solution to an issue, their support crew understands just who to contact in order to provide us with the quickest results. Because the software is encrypted in our Active Directory, moving a user to a new workstation is trivial.
September 23, 2021

Secure Multi-Factor Authentication Software for Remote Work

Verified User
Employee in Other
Education Management Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
HID DigitalPersona is highly suited for integrated Windows login; it makes it easier to manage and administrate. HID DigitalPersona is not very useful for integrating with third-party applications, but it makes the windows login integration easier and more convenient for everyone who is working on the device for work.
February 11, 2021

HID Digital Persona/Biometric Review

Verified User
Vice-President in Information Technology
Banking Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Digital Persona is well suited for our environment. With the utilization of the password manager and the biometric readers, our users feel more at ease knowing that their passwords are more secure than ever. By using the biometric readers for MFA purposes, our users are engaged with our systems more and creating more complex passwords. The only time we have seen this solution not be well suited in our environment for the way we utilize it is when a user does not want to provide their fingerprint for their security.
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