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HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(146)

Attribute Ratings

Reviews

(1-25 of 85)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • By offering a safe method of user authentication and data protection , it has assisted me in enhancing the security posture of my company, this has aided me i adhering to security regulations and lowering the possibility of unauthorized access to our system and data .
  • It make simpler for staff members to obtain the resources they require, it has assisted me in increasing employee productivity.
  • By enhancing of our online applications and safeguarding customer data, it assisted me in raising customer satisfaction.
Score 9 out of 10
Vetted Review
Verified User
  • Strengthened data security and access controls, aligning with our objective of safeguarding sensitive information.
  • Streamlined authentication processes, contributing to operational efficiency and productivity gains.
  • Supported compliance with security and privacy regulations, a crucial aspect of our business objectives.
  • Required some training and adjustment for employees during the initial implementation phase.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Our overall business objectives have benefited from HID DigitalPersona. HID DigitalPersona has helped us lower our risk of data breaches and cyberattacks by enhancing the security of our systems and data. This has assisted us in keeping the confidence of our clients and business partners, as well as in preventing the financial and reputational harm that a data breach can cause.
  • By utilizing HID DigitalPersona for Windows logon and cloud applications, we have decreased the number of support tickets we receive regarding passwords.
  • HID DigitalPersona has contributed to reducing the amount of time that staff spends on technical support issues by making it simpler for employees to log in to their systems and applications.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • DigitalPersona has positively impacted our business by significantly enhancing security measures, reducing the risk of unauthorized access, data breaches, and cyberattacks.
  • DigitalPersona has helped us achieve and maintain compliance with industry-specific regulations, ensuring the protection of sensitive data and bolstering trust among our customers and partners.
  • During the initial implementation phase, there were some challenges related to integration and user training, which temporarily affected operational efficiency.
December 01, 2022

Our Users Love It

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User response has been very positive as they no longer have to remember a long complex password.
  • Support calls for Windows authentication have greatly decreased, increasing productivity for the support staff and for the end users.
  • Having MFA enforced for all users greatly increases the security of the organization.
Narmina Ibrahimli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It works well for the logging in and out of workers.
  • Simple to implement and aids in the security monitoring of employees' POS system usage, timekeeping, and voids. It has been a fantastic investment.
  • Right out of the box, the Postalmate program worked flawlessly.
Dave Fromdahl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It couldn't calculate the ROI but certainly makes logins (domain and otherwise) MUCH faster while still allowing for complex passwords.
  • Keeps IT department from constantly having to reset forgotten passwords.
  • Not sure how to get a good metric on actual ROI but it does exist.
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