HID DigitalPersona (formerly Crossmatch)

HID DigitalPersona (formerly Crossmatch)

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About TrustRadius Scoring
Score 7.9 out of 100
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HID DigitalPersona (formerly Crossmatch)

Overview

Recent Reviews

HID DigitalPersona Review

8 out of 10
January 17, 2022
Medical staff needed a way to quickly log in to computers. We added card readers and HID DigitalPersona software. Our existing employee ID …
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A great biometric solution

10 out of 10
February 07, 2021
We are working to push out Digital Persona to all departments within our organization. It has helped us to maintain secure passwords for …
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Awards

TrustRadius Award Top Rated 2021

Reviewer Pros & Cons

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Video Reviews (1)

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is HID DigitalPersona (formerly Crossmatch)?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona (formerly Crossmatch) Videos

HID Global product experts walk through the admin and end-user views of the DigitalPersona UI with a robust mix of deployable authentication factors. See how the solution addresses single sign-on, multifactor authentication, cloud applications and mobile security.
First Hand: HID DigitalPersona Offers Top Level, Easy Security to an IT Support Company

HID DigitalPersona (formerly Crossmatch) Downloadables

HID DigitalPersona (formerly Crossmatch) Competitors

HID DigitalPersona (formerly Crossmatch) Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Comparisons

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Frequently Asked Questions

What is HID DigitalPersona (formerly Crossmatch)?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

What is HID DigitalPersona (formerly Crossmatch)'s best feature?

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

Who uses HID DigitalPersona (formerly Crossmatch)?

The most common users of HID DigitalPersona (formerly Crossmatch) are from Mid-sized Companies (51-1,000 employees) and the Banking industry.

Reviews and Ratings

 (108)

Ratings

Reviews

(1-25 of 68)
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Dave Fromdahl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using HID DigitalPersona primarily for multifactor domain authentication on workstations across our entire organization and are using it a little bit for password management. With this, it allows very quick access to our desktops without compromising the complexity of our passwords. It also cuts down on the IT department constantly having to reset forgotten Active Directory passwords and saves time when it comes to resetting their own forgotten passwords to websites and applications.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Medical staff needed a way to quickly log in to computers. We added card readers and HID DigitalPersona software. Our existing employee ID cards were compatible with both. It was easy to link their ID cards with the software, a one-and-done setup for each user. After that, just a quick scan and they are logged in. MFA is in the form of 4 digit number for first-time login of the day. After logging in, a card scan gets them to the desktop quickly.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We use HID DigitalPersona for fingerprint enrollment at our organization, it's only being [used] by our department to ensure there is another layer of security. These fingerprint readers are great, being incredibly accurate, solidly built, and including a good 6 ft or more USB cable.
Score 8 out of 10
Vetted Review
Verified User
Review Source
HID DigitalPersona (formerly Crossmatch) is being used by many teams across the organization, however, not across the whole organization for now. HID DigitalPersona helps us with simplifying multiple logins and application logins which makes it easier for teams to manage logins on their devices with higher efficiency and speed.
Score 7 out of 10
Vetted Review
Verified User
Review Source
HID DigitalPersona is being used for multiple facilities' nursing staff and other departments that access multiple systems. The HID DigitaPersona application allows users to better manage multiple application logins and simplifies workstation and application login speed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using Digital Persona for MFA with the biometric readers. This solution has changed how we do password resets. This has drastically reduced the time it takes for us to complete these password resets and has also allowed us to be more secured with our network and applications logons. This solution has also provided us with some insight into how our users work and lets us know that our users were not afraid of change. They were also able to adapt to this new solution easier than we thought. Due to the application being well programmed, the rollout of this product went smooth as well.
Score 5 out of 10
Vetted Review
Verified User
Review Source
HID Digital Persona is being used by all staff at our current organization. We deploy password templates to our users for several of our applications and have biometric fingerprint readers deployed to all staff. Overall, I would say that the password manager and fingerprint readers work really well. Most issues with the fingerprint readers are resolved by cleaning the lens on the top of the reader. One annoyance we have with the Digital Persona application is the icon that is displayed above the password field routinely covers other buttons up, making it difficult to click without trying to move the icon or finding a tiny space to click the correct button.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are working to push out Digital Persona to all departments within our organization. It has helped us to maintain secure passwords for our users while still making it incredibly easy to log in across multiple workstations within the organization. This also allows our users to set stronger passwords for applications and web-based logins, without the need to remember what they set. Just scan their finger and log in!
Parsram Rajaram | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it primarily in our Public Safety departments for two-factor authentication. This allows us to provide the necessary security for these critical departments. It also allows us to comply with audit requirements as needed by different agencies. The hardware and software solution is an important part of our Cyber Security posture.
Owen Heuston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use DigitalPersona throughout the whole bank, from retail all the way to executives. It works for us because it allows the users to quickly log into machines by using the U.are.U.4500 biometric reader. The DigitalPersona software adds an extra layer of security where if a users' password was stolen, it is impossible to copy their fingerprint.
Lisa Tolan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use Digital Persona Altus in our enterprise environment with over 500+ computers and up to about 800+ users. We implement biometric (fingerprint) access for all computer authentication in the network and for some managed applications that require enhanced security measures. We are about to roll out token authentication for a few departments that are now requiring improved measures of secure access and authentication of users.
Christopher McCarthy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In today's ever security conscious world we have too many usernames and passwords to manage. Our IT department wanted help the users in our organization stay secure. As many users without a security management system would just write down their passwords near their workstation, save a text document, or a spreadsheet, we knew we needed to provide an easy solution. We offered DigitalPersona to most of our organization, those that manage lots of logins and those that move around the organization often. This provided two solutions to us: One, eliminating unsecure password lists. Two, allowing faster processing of credentials via biometrics for those that enter passwords often.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use DigitalPersona for biometrics, single sign-on, Multi-Factor Authentication, and password management. Their product allows our users to sign on to their computer and applications using their fingerprint. Their product allowed us as an information technology [company] to force our users to use stronger passwords (fourteen character passwords) and allowed us to use a centralized password management application. With DigitalPersona our organization now has more secure passwords, easier access to applications, and a password management solution.
Mauro Carrillo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We made the decision to purchase the solution after a close evaluation of this product. We are currently using the biometric devices for network authentication and to allow users to login to their applications/websites using their fingerprint scanning device. It allows the users to login and authenticate without having to type their user name and password. It's also used as a password manager tool in the environment. The software manager is very intuitive and user friendly. Enrolling the fingerprints is a very easy process.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used Digital Persona for almost a decade to manage security across our organization. We have found that the ability to integrate it into our Active Directory as well as industry-specific applications has allowed us to up our security, lessen support with respect to forgotten passwords, and worry less about shared passwords or allowing access to forbidden applications.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Digital Persona is used to speed up the login process for transactions processed by the application operators as well as to collect biometrics (fingerprint) for customers. In addition to that, in both (operator or applicant) processing of fingerprints, we use Digital Persona to store, match and compare fingerprints as to avoid fraud on the operator side and the applicant side.