HID DigitalPersonal is a powerful product for every business to strengthen security.
We use HID DigitalPersona to secure our data from cyberattacks making it difficult for the hackers to access our system data.
The various …
The various …
Starting at $3.75 per user per month
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What is HID DigitalPersona?
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…
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Pricing
HID DigitalPersona
$3.75
On Premise
per user per month
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is HID DigitalPersona?
The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.
Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.
HID DigitalPersona Competitors
- The Okta Identity Cloud
- Imprivata OneSign
- Idaptive Next-Gen Access (formerly Centrify)
HID DigitalPersona Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | Most Countries except companies included in US Embargo |
HID DigitalPersona Downloadables
Frequently Asked Questions
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.
Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.
The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(136)Attribute Ratings
Reviews
(1-25 of 82)Companies can't remove reviews or game the system. Here's why
September 26, 2023
HID DigitalPersonal is a powerful product for every business to strengthen security.
- Simple to deploy and manage.
- Friendly user interface
- Smooth Integration
- Biometric readers are sometime hard to get right.
- Support team are sometime unresponsive.
- Expensive for large organizations.
September 12, 2023
Impact of DigitalPersona on our Business Objectives
- HID DigitalPersona excels in accurately verifying and authenticating users based on their biometric data, such as fingerprints, facial features, or iris scans.
- HID DigitalPersona employs advanced encryption and security protocols to protect biometric data and ensure secure authentication.
- HID DigitalPersona offers customization options, allowing us to tailor the solution.
- Integrating HID DigitalPersona with existing systems and applications can be complex.
- Expanding support for mobile biometrics, such as fingerprint recognition on smartphones and tablets, could extend the platform's convenience for users.
- Modifying pricing structures and options to make the solution more cost-effective for organizations of all sizes and budgets.
August 30, 2023
Flexible Windows Multifactor Authentication
- Multifactor authentication
- Offline authentication
- Product support and patches
- New features
- Local admin login
March 28, 2023
Been There, Done That, Would Buy Again
- Easy to order
- Easy to implement
- Easy to use
- Might be nice to have a dual function, biometic and card reader
- Handles Authentication
- Secures Network
- Eliminates Password Resets
- The devices (especially the 4500 model) are not very durable.
- The devices may be hard to use for some users.
March 28, 2023
HID DigitalPersona Review
- Biometrics
- Password Manager
- MFA
- Easier template management
- Setup program that manages GPO settings
December 01, 2022
Time saving secure product
- Saves Time
- Meets HIPAA standards
- Increases security
- The lock screen is very buggy and sometimes requires multiple card scans
- We had issues removing cards from service to be able to use for a new employee.
- Implementation was not as smooth as I would have liked.
December 01, 2022
Our Users Love It
- Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
- It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
- Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
- The initial licensing took some time to receive. I believe we had to wait about 3 weeks. Once that was in place the deployment went smoothly.
Score 9 out of 10
Vetted Review
Verified User
- Multi factor authentication and SSO
- Helps organisation meet Compliance needs and for audits purposes
- Provides both Fingerprint and face scan as MFA mechanism
- Response time and overall ability to sign on using MFA is relatively slow
- First time Success rate for MFA has improvement scope
- Few Missing integrations
October 20, 2022
HID DigitalPersona is Your Ironclad Security
- It is user-friendly; even non-tech savvy people can benefit from HID's services.
- Efficient when it comes to domain authentication.
- Each person has a unique fingerprint, providing an extra layer of security.
- It is not compatible with all browsers.
- It is a little difficult to get in touch with tech support, but once you do, they are professional and helpful.
- The ability to access more websites with saved passwords.
October 20, 2022
Simple and Easy-to-Use Advanced Multi-factor Authentication
- Quick authentication
- Multi-factor authentication
- Recovery of license takes a bit more time than it has to.
October 20, 2022
Always Been Really Satisfied With Every Aspect
- A resource for the company
- Outstanding biometric solution
- It has improved availability of drivers.
- If you are not knowledgeable about it, do not purchase it.
October 20, 2022
HID DigitalPersona Has Been Generally Received as Positive
- SSO
- User friendliness
- Almost no upgrades necessary
- It has installation requirements on domain controllers.
- Assignment and removal of software licenses are laborious processes.
October 20, 2022
HID DigitalPersonal is Much More Than a Fingerprint Reader!
- Easy upgrades
- Password management
- Straightforward
- Sometimes, the fingerprint readers are picky.
- Speed and response time should be increased.
- It is bit pricey.
March 15, 2022
Easy Biometric Secure Login
- Extremely good at domain authentication
- Extremely good at security
- Great at multifactor authentication
- Biometric authentication
- Password manager; credentials for websites must be set in IE, not Chrome or Firefox
- Nothing can be done about it, but you must understand Active Directory and Group Policy to use this product
- It is a little difficult to contact tech support but once you do, they are very good
March 09, 2022
Our decision to move away from HID DigitalPersona
- SSO (form based authentication)
- integrate with AD to log users into computer
- somewhat ease of use for users
- very little updates is required
- fingerprint readers are expensive and need maintenance; doesn't support fingerprint reader that comes with a laptop like Dell
- should require installations on domain controllers
- software is not as intuitive (end users and management)
- software license assignment/removal is manual process
- software upgrades on a domain controller are recommended to use their professional service
January 17, 2022
HID DigitalPersona Review
- Logs users on quickly.
- MFA for security (4 digit code in addition to card scan for the first login of the day).
- We have multi-user logins on the medical floors and HID DigitalPersona really helps speed the login process.
- We have a lot of employee turnover. Recovery of license could use a little streamlining. Currently a manual process.
- Other than that, the product just does what it does. Kind of set it and forget it.
September 23, 2021
Have Always Been Very Satisfied With All Aspects
- Works well with Linux Ubuntu
- An asset to the business
- Great biometric solution
- Better driver availability
- Do not buy this unless you know what you are doing
- Basic, no frills, fingerprint reader
September 23, 2021
Secure Multi-Factor Authentication Software for Remote Work
- Simple and easy to setup
- Integrates with windows login on any computer and laptop
- Easier to manage and administrate for the admins
- Not so easy and useful to integrate with third party applications
July 13, 2021
HID DigitalPersona User Credential Manager
- Simple user interface
- Easy to set up
- Easy to manage multiple credentials
- Remove client dependency on dot net
- Improve user credential lockout password reset
- Improve and simplify compatibility with Citrix environments (requires specific installation sequence with Citrix client)
May 02, 2021
Local Government 2FA kickoff
- Many options for the second factor
- Integrates with AD
- Good support
- Painless on boarding
- Cost?
February 11, 2021
HID Digital Persona/Biometric Review
- Updates
- Release version
- Tehcnology
- MFA
- Account representative contact. We would like to hear more from our vendor.
- Communication on new releases.
- Communication on product upgrades.
- New offers.
February 07, 2021
DigitalPersona's Windows 2FA is Golden
- I integrates into Windows at the login screen, unlike most other products.
- Easy to administrate biometrics, SMS, Authenticator apps for smartphones, etc.
- Gives avenues for Service Desk personnel to help users login if needed.
- Difficult to log in with a local administrator account. We have to boot into Safe Mode and disable DigitalPersona.
- DP has not ever worked with Dell integrated fingerprint readers.
February 07, 2021
HID DigitalPersona is great, but the Chrome Extension needs work
- Password management works really well.
- Fingerprint readers rarely have issues.
- Deploying templates for particular applications is fast and easy.
- Technical support's answer to all issues seems to be to upgrade.
- Digital Persona's icon covers other toolbars and icons.
February 07, 2021
A great biometric solution
- Fingerprint-based authentication
- Password storage
- AD synchronization
- License tracking