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Higher Logic Thrive

Higher Logic Thrive

Overview

What is Higher Logic Thrive?

Higher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer…

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Learn from top reviewers

Value for Money High End Community

Rating: 7 out of 10
May 8, 2022
IncentivizedVetted ReviewVerified User
Continue reading
Verified user
Engineer
Higher Logic Thrive1 year of experience

Higher Logic Community Connects Members Online Like We Couldn't Before.

Rating: 8 out of 10
May 6, 2022
IncentivizedVetted ReviewVerified User
We use Higher Logic Community to create a primary community for all our members to communicate with each other as well as to form focused communities based on people's profess...
Continue reading
Daniel McHugh
Director - Marketing
Director of Marketing
Financial Planning Association (FPA)
Higher Logic Thrive1 year of experience

Higher Logic Review

Rating: 9 out of 10
November 13, 2018
Vetted ReviewVerified User
We use Higher Logic to manage our online community. It's used by just one department to facilitate the community, share information and moderate discussions. It gets our membe...
Continue reading
Megan Kavy
Account Manager - Marketing
Marketing and Digital Engagement Assistant
The Society for Cardiovascular Angiography and Interventions
Higher Logic Thrive1 year of experience

Positive Committee Engagement

Rating: 8 out of 10
November 13, 2018
IncentivizedVetted ReviewVerified User
Our association uses the Higher Logic Connected Community as a communication tool for our committees, board of directors, staff, and other special interest groups within our a...
Continue reading
Victoria Holmen
Employee - Other
Committee Programs Coordinator
National Association of REALTORS®
Higher Logic Thrive2 years of experience

Higher Logic is a great tool for non-profits

Rating: 8 out of 10
March 28, 2018
IncentivizedVetted ReviewVerified User
Higher Logic is being used within our department to create an online space for member interaction and to connect our program participants across the country.
Continue reading
Luke Zimmer
Manager - Other
Manager, Sections and Member Engagement
National Geographic
Higher Logic Thrive5 years of experience
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Pricing

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Higher Logic Thrive

Higher Logic Thrive

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What is Higher Logic Thrive?

Higher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer connections,…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Higher Logic Thrive?

Purpose-built for associations, Higher Logic Thrive is a solution for member experience, designed to improve interactions at every stage of the member lifecycle.

The Higher Logic Thrive portfolio contains three products:

  • Higher Logic Thrive Platform is a holistic member experience solution containing a dynamic community, marketing processes, and member management capability, all fused together. Streamline staff workflows with one single, integrated solution for finding, engaging, renewing, and communicating with members.
  • Higher Logic Thrive Community is an online community software that makes deep member engagement a reality. It helps users provide a personalized member experience, grow their investment with users, and strengthen member retention – all while learning from their activity in the member community.
  • Higher Logic Thrive Marketing powers one-off emails and fully automated email campaigns with marketing software. Users can send personalized, scalable, and targeted communications that reach audiences with the right message at the right time.

Higher Logic Thrive Screenshots

Screenshot of Higher Logic Thrive Community logged in view Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.Screenshot of Higher Logic Thrive Community logged out view Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.Screenshot of Target groups Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.Screenshot of Message designer Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.Screenshot of Reports Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.Screenshot of Engagement scoring See how engaged your members are so you can be sure you are providing value.

Higher Logic Thrive Videos

Higher Logic Thrive Platform
Higher Logic Thrive Marketing
Higher Logic Thrive Community

Higher Logic Thrive Integrations

Higher Logic Thrive Competitors

Higher Logic Thrive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Higher Logic Thrive Downloadables

Frequently Asked Questions

Higher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer connections, resources, events, and networking, all in one destination.

Hivebrite, YourMembership, and MemberClicks are common alternatives for Higher Logic Thrive.

The most common users of Higher Logic Thrive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 8)

Higher Logic Community Connects Members Online Like We Couldn't Before.

Rating: 8 out of 10
Incentivized
May 06, 2022
DM
Daniel McHugh
Director of Marketing
Financial Planning Association (FPA) (Non-profit Organization Management, 11-50 employees)
Vetted Review
Verified User
Higher Logic Thrive
1 year of experience
View profile
Use Cases and Deployment Scope
We use Higher Logic Community to create a primary community for all our members to communicate with each other as well as to form focused communities based on people's professional interests and personal communities. This has allowed us to give our members private groups to communicate with their peers, ask questions and establish relationships with other members from all over the country.
Pros
  • Allows a safe space for community members to communicate with each other
  • Offers the organization an area to provide updates that are relevant and timely to the community members
  • Connect members with similar interests with online events and, when Covid allows, in person events
Cons
  • It would be nice if it could integrate with non-Higher Logic marketing automation platforms to better monitor communication limits
  • A more visual interface would be nice so it would be easier to maintain brand integrity
  • Better analytics is always something the marketing department is looking for
Likelihood to Recommend
The online communities we have implemented with Higher Logic Community have the highest level of member engagement we see among any of our communication efforts. The members who use this tool are some of our organization's best champions. If you are looking to build online communities for your members to communicate with each other then Higher Logic Community may be the right fit for your organization.

Positive Committee Engagement

Rating: 8 out of 10
Incentivized
November 13, 2018
VH
Victoria Holmen
Committee Programs Coordinator
National Association of REALTORS® (Real Estate, 201-500 employees)
Vetted Review
Verified User
Higher Logic Thrive
2 years of experience
View profile
Use Cases and Deployment Scope
Our association uses the Higher Logic Connected Community as a communication tool for our committees, board of directors, staff, and other special interest groups within our association. This has helped us keep our volunteer committee members engaged and communicating between in-person meetings on a secure, central platform. Previously, each committee had its own method of communicating - Basecamp, Facebook groups, and more. Now, with Higher Logic, we are able to keep those communications centralized and on a consistent platform from year to year.
Pros
  • Easy to use - with just a few short informational handouts that we created in-house even our members who are less computer-savvy have been able to engage and connect on our site.
Cons
  • This may seem a small detail, but when tracking through our pages of communities, the user has to manually scroll back to the top after navigating to the next page. This can be a little frustrating!
  • Sometimes the load time can be slow.
  • We've experienced more outages with the site than we thought we might. Our members and leadership get frustrated when this happens. They don't want a break in their communications!
Likelihood to Recommend
Higher Logic works very well for our business purposes. We can very easily create new communities when we need to (and this is often!). Our association isn't as concerned with driving engagement, but the tools Higher Logic provides allows us to take a closer look at the engagement level of our committee members when needed.

Higher Logic Review

Rating: 9 out of 10
November 13, 2018
MK
Megan Kavy
Marketing and Digital Engagement Assistant
The Society for Cardiovascular Angiography and Interventions (Nonprofit Organization Management, 11-50 employees)
Vetted Review
Verified User
Higher Logic Thrive
1 year of experience
View profile
Use Cases and Deployment Scope
We use Higher Logic to manage our online community. It's used by just one department to facilitate the community, share information and moderate discussions. It gets our members, who are doctors, to ask questions about procedures and patients that our staff otherwise couldn't answer.
Pros
  • Higher Logic is responsive to help desk questions or addressing problems or situations we may not understand. It's great because we always have support.
  • The platform is easy to explain to members how to use. They don't have to go through a lot of steps to get set up and are able to move around the platform quickly.
Cons
  • The admin dashboard (which is already going to be changing). I think the new setup will be really beneficial for new staff members who may come on to assist with the community.
Likelihood to Recommend
Higher Logic is great for our members across the world to engage and ask questions about patients or cases. The online platform allows more open discussion than an email chain would, especially because they have the opportunity to discuss people they may not otherwise have the chance to.

Value for Money High End Community

Rating: 7 out of 10
Incentivized
May 08, 2022
Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employees
Vetted Review
Verified User
Higher Logic Thrive
1 year of experience
Pros
  • Customer Engagement.
  • Leaderboard for Users.
  • Ranking and Roles facility.
Cons
  • We cannot easily replace or edit the search functionality.
  • Customization is allowed but with limited scope.
  • We can add localization in the latest versions but still, there are lots of limitations with it.
Likelihood to Recommend
We use Higher Logic Community for building communities for our customers, it is cost-effective as compared to other competitors in the market and offers a lot of customizations and Out of the Box features, we can quickly add from the palette given. Also, we can redesign and customize the community as per the business requirements of the company. A limitation is we have fewer options for localization of community in different languages.

Higher Logic is a great tool for non-profits

Rating: 8 out of 10
Incentivized
March 28, 2018
LZ
Luke Zimmer
Manager, Sections and Member Engagement
National Geographic (Non-Profit Organization Management, 11-50 employees)
Vetted Review
Verified User
Higher Logic Thrive
5 years of experience
View profile
Use Cases and Deployment Scope
Higher Logic is being used within our department to create an online space for member interaction and to connect our program participants across the country.
Pros
  • Organizing discussions and delivering them to members in customizable digests.
  • Creating tools for managing a number of engagement opportunities with constituents.
  • Addressing user needs and problems with their own online community.
Cons
  • The ability to incorporate community elements/widgets into external websites needs improvement.
  • While useful, digest emails need to be more configurable to meet company branding requirements and to make digests more visually appealing.
  • The platform needs a tool that allows users to create pop-up chat rooms with select users. It could also benefit from the ability to create spontaneous video hangouts among groups of users--more synchronous community features.
Likelihood to Recommend
Higher Logic is very well suited for small organizations that are in need of a full suite of community and website management tools. When incorporating the tool into large organizations and well-defined technical infrastructures, more work is needed to ensure that the system is fully integrated and works well within the existing technical environment as well as the front-end user experience.
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