Higher Logic Thrive

Higher Logic Thrive

About TrustRadius Scoring
Score 7.1 out of 100
Higher Logic Thrive

Overview

Recent Reviews

Higher Logic Review

9 out of 10
November 13, 2018
We use Higher Logic to manage our online community. It's used by just one department to facilitate the community, share information and …
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Higher Logic is #1

10 out of 10
April 20, 2018
Higher Logic is the provider of our online community and our volunteer management system. They are by far are one of the best vendors that …
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Top member benefit

10 out of 10
June 20, 2017
We use Higher Logic to provide online communities for our members: an Open Forum for all members as well as smaller communities for each …
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Pricing

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What is Higher Logic Thrive?

Higher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer connections,…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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What is Higher Logic Vanilla?

Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.

What is Tribe Community Platform?

Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime…

Features Scorecard

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Product Details

What is Higher Logic Thrive?

Higher Logic Thrive is an organization's secure, private community platform that empowers members, customers, support and product teams and administrators to create and manage meaningful, engaging online communities. The vendor presents it as a premiere community solution, created specifically with the unique goals and needs of member and customer interactions in mind.

Higher Logic Thrive Screenshots

Coin Laundry AssociationSatmetrix Net Promoter communityNational Business Officers Association

Higher Logic Thrive Videos

The #COVID19​ pandemic has pushed online engagement into the spotlight. We’ve always known we needed human connection, but the pandemic has made it clear that #onlinecommunity​ #engagement​ with our members, customers, and employees is essential.
How can a professional association support its members during a natural disaster? The Educational Theatre Association shares its story.

Higher Logic Thrive Integrations

  • Salesforce.com
  • Microsoft Dynamics
  • 30+ Association Management Software plaforms
  • Parature

Higher Logic Thrive Competitors

  • Jive
  • GetSatisfaction
  • Small World Lab

Higher Logic Thrive Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)28%
Mid-Size Companies (51-500 employees)64%
Enterprises (more than 500 employees)8%

Higher Logic Thrive Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported CountriesWorld
Supported LanguagesEnglish, with self-translation available

Comparisons

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Frequently Asked Questions

What is Higher Logic Thrive?

Higher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer connections, resources, events, and networking, all in one destination.

What are Higher Logic Thrive's top competitors?

Jive are common alternatives for Higher Logic Thrive.

What is Higher Logic Thrive's best feature?

Reviewers rate Support Rating highest, with a score of 9.4.

Who uses Higher Logic Thrive?

The most common users of Higher Logic Thrive are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.

Reviews and Ratings

 (32)

Ratings

Reviews

(1-16 of 16)
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Daniel McHugh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Higher Logic Community to create a primary community for all our members to communicate with each other as well as to form focused communities based on people's professional interests and personal communities. This has allowed us to give our members private groups to communicate with their peers, ask questions and establish relationships with other members from all over the country.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Higher Logic is used as the private social network platform for the members of the organization. It addresses the issue of privacy and relevant discussions according to member level and status. As it contains groups, the synchronization from the CRM enables functionality for private discussion forums, as well as micro websites that are specific to target groups, such as committees and chapters.
Jenna Carpentier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Higher Logic for our email marketing efforts. The communications department actually facilities the sending of these emails, but we send emails on behalf of the entire organization, including all of the other departments. It integrates with our association's membership database and we send a weekly e-newsletter to our distribution list of about 150,000 individuals. We also send about 10 other one-off emails each week to smaller subsets of our full distribution list--such as certain targeted interest groups or event registrants, etc.
Brandon Wells, MPA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We currently use Higher Logic as a primary means of sending out large-scale communications to our members. This includes important messages, surveys, and demographically targeted outreach.
November 13, 2018

Higher Logic Review

Megan Kavy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Higher Logic to manage our online community. It's used by just one department to facilitate the community, share information and moderate discussions. It gets our members, who are doctors, to ask questions about procedures and patients that our staff otherwise couldn't answer.
Victoria Holmen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our association uses the Higher Logic Connected Community as a communication tool for our committees, board of directors, staff, and other special interest groups within our association. This has helped us keep our volunteer committee members engaged and communicating between in-person meetings on a secure, central platform. Previously, each committee had its own method of communicating - Basecamp, Facebook groups, and more. Now, with Higher Logic, we are able to keep those communications centralized and on a consistent platform from year to year.
April 20, 2018

Higher Logic is #1

Score 10 out of 10
Vetted Review
Verified User
Review Source
Higher Logic is the provider of our online community and our volunteer management system. They are by far are one of the best vendors that we utilize. Their support staff and leadership is top notch. I trust the company and the direction the company is headed in.
Theresa Grier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We started using Higher Logic (HL) for our online community about 6 years ago. When I came on board, we were integrating the HL community with another CMS platform hosting our website. It wasn't the best relationship, so when we redesigned our website we also switched to HL for our website CMS and hosting. These are the basis of our communication with and between our membership, so a reliable platform for both was necessary.
Peg Stiffler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Higher Logic as a community site for various committees, collaborative and member groups for our association integrated with our current AMS system. This gives us one platform for our members to seek out resources and discussions with other members on current industry issues.
June 20, 2017

Top member benefit

Rachael Bell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Higher Logic to provide online communities for our members: an Open Forum for all members as well as smaller communities for each of our committees and interest groups. It also provides a robust searchable member directory for our members.
Shannon Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Higher Logic as a social CRM platform and connected community. Our organization is a national, web-bsaed, not-for-profit nursing association, and we needed a way to connect our members. Through our connected community, provided by Higher Logic, we now have a robust platform for members to search for one another, discuss questions and help each other out, create profiles to showcase their accomplishments, and share valuable resources with one another. We simply wouldn't be able to provide this kind of social environment without Higher Logic's help.

Not only does our connected community provide value and benefit to our members, it also benefits our association. We use the platform for community groups for our Board of Directors, volunteer groups, staff group, and expert panels to discuss and share with one another.
Michelle Bovee Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Higher Logic is used across the organization for our physician member only communities through our web presence or on all mobile devices. Our Higher Logic platform allows our members to communicate privately in a secure environment across the United States and internationally. Physician members network and discuss complicated medical issues and hot topics, and receive immediate feedback and answers. The library feature allows them to share images with their colleagues by attaching them to a post. Images are then automatically uploaded to the library or can be uploaded separately. Higher Logic provides our members, both single practitioners or large group practices access to a larger internationally diverse community of physicians.