Skip to main content
TrustRadius
Highspot

Highspot

Overview

What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

Read more
Recent Reviews

TrustRadius Insights

Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop ā€¦
Continue reading

Great Solution for managing content

10 out of 10
July 07, 2022
We use Highspot for managing our content, which is used by our sales team on an ongoing basis. We also use Highspot for creating pitches ā€¦
Continue reading

Highspot delivers

10 out of 10
December 20, 2019
Incentivized
It's being used by the entire organization to view company information. It is used to access files and presentations, and to share info ā€¦
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

36 people also want pricing

Alternatives Pricing

What is Clari Copilot?

Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilotā€™s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers: Real-time battlecards and monologue alerts, so reps can navigate objections with ease andā€¦

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Return to navigation

Product Demos

Highspot Discover | Play Scorecards Demo

YouTube

Highspot Discover | Training & Coaching Demo

YouTube
Return to navigation

Product Details

What is Highspot?

Highspot is an advanced sales enablement platform, with sales content tools and content analytics. Users can find the most relevant content for each situation, have flexible ways to present content to customers, and gain real-time visibility into whether customers find the content engaging. Highspot sales content tools include asset management, sales playbooks, online presentations, etc. Advanced analytics lets marketing and sales understand how content is performing across the sales cycle and provides actionable insights so pitches and content can be optimized. Highspot aims to close the loop across marketing, sales, and customers, in order to help companies engage more effectively with their audiences.

Highspot Features

  • Supported: Sales Content Management
  • Supported: Online Pitching
  • Supported: Sales Performance Analytics
  • Supported: Guided Selling
  • Supported: In-context Sales Training
  • Supported: Sales Email with prospect engagement alerts

Highspot Screenshots

Screenshot of Content usage analytics

Highspot Video

Sales enablement is big. Where the category goes will be huge. We see enablement expanding to help at least 50 million people across sales, marketing, services, and support roles collaborate and deliver on their customer experience initiatives. Enablement technology, practices...
Ā Show More

Highspot Competitors

Highspot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Highspot is a sales content management software solution offered by Highspot.

Seismic and Showpad eOSĀ® are common alternatives for Highspot.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Highspot are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(128)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop shop for organizing and sharing sales materials, similar to the Google of internal resources. This software facilitates easy content sharing across multiple departments, making it a valuable platform for accessing and distributing company information, marketing materials, and new product information. With Highspot, the entire organization can efficiently view and access important files and presentations, streamlining the process of providing sales support materials to clients. Additionally, sales teams benefit from Highspot's ability to track prospect engagement and manage the content they send to customers. The tool also fosters communication between teams, allowing for the sharing of best practices and addressing challenges. Overall, Highspot enables a more collaborative culture by organizing and sharing resources across the organization.

Another key use case of Highspot is its effectiveness in solving the problem of scattered marketing materials. Users appreciate how Highspot provides a searchable and easy-to-find one-stop shop for all content, eliminating the need to sift through multiple platforms or folders for specific resources. The software's organization capabilities extend beyond marketing materials; it allows users to organize department-specific content such as client-facing assets and internal training materials. Highspot is also instrumental in keeping users informed about new products and solutions through its organized content library and helpful search function. Sales teams particularly value Highspot as a centralized platform for both internal and external documents, which enhances tracking of customer engagement and enables efficient bundling of information. Compared to other tools like Google Drive, Highspot offers better content storage organization and sharing capabilities. Moreover, Highspot improves content management in Salesforce by effectively surfacing relevant material to opportunities, aiding in version control and pitch deck management. In addition to these benefits, Highspot has been successful in serving as a single source of truth for Customer Care departments while saving time and increasing confidence in accessing the latest content.

Furthermore, Highspot offers value to organizations by serving as a repository for various types of documents. Users leverage Highspot to store marketing documents, PowerPoint decks, key content for prospecting and presentations, and client-related documents. This utility also extends to content marketing materials, case studies, and internal documents for reference purposes. Highspot plays a crucial role as a sales toolkit by storing marketing materials, competitive intelligence, and sales plays used by both sales and marketing teams. Through this centralized platform, users can eliminate the need to save numerous files on individual computers, ensuring easy access to up-to-date collateral for outreach and communication.

Highspot's usefulness extends beyond internal document storage and sharing; it also serves as a valuable tool for training and readiness, both internally and externally. Users appreciate the software's easy implementation and customization options, thanks to its appealing and user-friendly interface. A significant advantage of using Highspot is its ability to track customer engagement with content. This feature allows sales and marketing teams to gain insights into prospect behavior, identify the most effective pieces of collateral, and customize their pitches accordingly. Users also value the feedback and analytics provided by Highspot, which help them understand how prospects interact with the content shared. The robust search function within Highspot further aids users in quickly locating resources, making it an essential tool for multiple teams across various departments.

Highspot has proven particularly useful in streamlining content sharing and presentation processes, improving messaging consistency, and providing visibility into prospect engagement. Users rely on it to store and distribute collateral effectively, overcoming email attachment size limitations. Its intuitive features enable users to easily share assets with different teams and receive back valuable input from their partners or customers. Sales teams utilize Highspot to manage and share content with prospects, appreciating the ability to customize each deck-link to individual recipients.

Overall, Highspot stands out for its versatility in organizing, storing, and sharing a wide range of sales materials across departments. The software's capabilities ensure that teams have access to up-to-date collateral, efficient workflows for content management, and valuable insights into prospect engagementā€”all contributing to improved sales effectiveness, collaboration, and customer interactions.

Time-saving Tool: Many users have found Highspot to be a time-saving tool that helps them stay organized and keep their frequently used materials easily accessible. With its efficient features and functionalities, it streamlines workflows and eliminates the need for manual searching, ultimately saving valuable time.

User-friendly Interface: Highspot's user-friendly interface is praised for its intuitiveness, making it easy for users to navigate and perform tasks quickly. The well-designed layout and intuitive controls contribute to a seamless user experience, allowing users to effortlessly find what they need without any hassle.

Effective Content Management: The content library and storage capabilities of Highspot are highly valued by users. They appreciate the ability to store, organize, and manage their content in one centralized location. This allows for ongoing refreshment of materials and ensures that everyone has access to the most up-to-date information, leading to more effective collaboration and communication within teams.

Slow platform: Several users have expressed frustration with the slow performance of Highspot. They have mentioned that it takes a significant amount of time to load files and proposals, which can be detrimental to their productivity.

Unintuitive user interface: The user interface of Highspot has been described as unintuitive and difficult to understand by multiple reviewers. Some users have struggled with navigating through the platform and finding the information they need, leading to a less than optimal user experience.

Disorganized file organization: A common complaint among users is the disorganization of files in Highspot. Users have mentioned that it is easy for the platform to become cluttered and difficult to stay organized when loading a large number of new files and proposals. This lack of organization can make it challenging for users to find specific content efficiently.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
April Risberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Highspot daily, our marketing team updates brochures we can use from Highspot that are always current and updated. We can also add forms and documents in Highspot that we use regularly and want to add as the Highspot attachment where a receiver can see the snippet of the attachment before opening it. It looks more professional and I save a ton of time having all my documents in one place and consistently updated. I would not want to go without Highspot, it saves me a ton of time sending out multiple emails a day addressing different products and levels of interest.
  • Saves me time daily
  • Organizes my brochures and are current
  • Keeps my frequently used ones at the top and easy to find
  • Shares documents with everyone so we are consistent when sending current materials
  • Looks professional and easy to use
  • Add a date for when the brochure was last updated and by whom
  • Point out possible duplicates of brochures
Everyday use, our clients will always receive current brochures updated by our amazing marketing team. Highspot makes our emails look professional and trusted since they can see what the brochure is and makes it desirable to open. Highspot is easy to use, it integrates with Gmail and Groove.
  • Ease of use
  • Marketing and sales can use it in harmony
  • Integrates well with our Gmail and Groove
  • Reporting
  • Saving sales people time every day
  • Easy to use and maintain
  • Visibility into what is being viewed by the recipient
We use Highspot in conjunction with our other programs and it works great. We are able to use the features and functions from each to help us with our daily outreach and have an idea of what is working and what isn't.
50
We use Highspot in all level and divisions of our sales organizaion accross multiple markets/education offerings. We have individuals in enrollment on up to b2b representatives who work with the different clientes within the organization, our marketing deparment crafts and delivers the messages and maintains them for the various departments as well as our management to ensure consistent messaging accross the various business units.
10
My understanding is our management team to ensure consistent messaging accross the different business units, our marketing teams to ensure the messaging matches our brand and appropriate messaging for the various platforms as well as customization for products that are offered to various b2b customers as well as other back end individuals to ensure Highspot is working appropriately in conjunction with our email and Groove so we can provide and see reporting on opens and client engagement.
  • Customization accross the different products for our various clients
  • Consistency in messaging and look of correspondence
  • Tracking and open rates
  • Easily send multiple messages and customize what is being sent
  • Integrate with muiltiple platforms, i.e. Groove, SalesForce, gmail
  • Recipients seem to open and trust the brochure and open it
  • I would like to see automatic updats happen in brochures that have been sent
  • It would be neat to see if the brochure has been shared and how many times it's been opened
  • Integration with other platforms it doesn't offer today
I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate.
Not Sure
We had webinars done by Highspot and they offered name and contact information for support if and when needed. I found this extremely helpful and supportive as we had either internal support or direct support. This can make a big difference in time and response when and if you encounter a problem.
I'm not sure what our company decided on in terms of support but it seems we always have fast and easy resolution whenever needed. Everything is resolved timely and seems simple to explain needs and are easily and quickly corrected. I don't have any complaints as a user when it comes to the support we have either internally or externally.
Yes
Yes, it was approximately 48 hours for resolution, when I reported the issue I talked to someone in our internal marketing team, they were already aware of the issue and it was resolved in 48 hours. I didn't have to make multiple requests or explanaions, it was simple and timely. I didn't receive a notice that it was fixed but I know it was reasonably quick.
I'm sorry I don't have a specific example; however, I have not been dissappointed in all the years I've been using this product. I still use it every day and it's still one of my favorite products as a salesperson this is a great communication tool and I can always rely on it's efficiency and ease of use.
I find Highspot incredibly easy to use. I use it constantly and when it's updated by our marketing team I don't have to be involved I just keep sending what I need and it's there when it's available. Our Marketing team can see what's working and what's not, who is using what, etc and they are able to make updates and changes when needed.
  • Professional looking emails
  • Brochures are up to date
  • Insert brochures into templates
  • None
Return to navigation