Overview
What is Highspot?
Highspot is a sales content management software solution offered by Highspot.
Great Solution for managing content
Closed 40K deal within first month of using Highspot!
Easy to Learn, Easy to Capitalize on Customer Intelligence Platform
Highspot is a must have for all sales orgs!
Highspot Save Me a Ton of Time and is Always Up to Date!
Highspot solved all our Marketing Content & Sales Enablement Problems!
Highspot Saved the Day for Our Sales Org!
Highspot is the only option for housing your content
Highspot is a great tool for sales and marketing
Great solution for keeping your date secure
The single source of truth for all content and presentations.
Highspot = Sales Enablement Life Saver
Highspot delivers
Highspot - Yay or Nay?
One of the top Content Management solutions in the space
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Highspot?
Highspot is a sales content management software solution offered by Highspot.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Highspot Discover | Play Scorecards Demo
Highspot Discover | Training & Coaching Demo
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Highspot?
Highspot Features
- Supported: Sales Content Management
- Supported: Online Pitching
- Supported: Sales Performance Analytics
- Supported: Guided Selling
- Supported: In-context Sales Training
- Supported: Sales Email with prospect engagement alerts
Highspot Screenshots
Highspot Video
Highspot Integrations
Highspot Competitors
Highspot Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Mobile Web |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(128)Community Insights
- Business Problems Solved
- Pros
- Cons
Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop shop for organizing and sharing sales materials, similar to the Google of internal resources. This software facilitates easy content sharing across multiple departments, making it a valuable platform for accessing and distributing company information, marketing materials, and new product information. With Highspot, the entire organization can efficiently view and access important files and presentations, streamlining the process of providing sales support materials to clients. Additionally, sales teams benefit from Highspot's ability to track prospect engagement and manage the content they send to customers. The tool also fosters communication between teams, allowing for the sharing of best practices and addressing challenges. Overall, Highspot enables a more collaborative culture by organizing and sharing resources across the organization.
Another key use case of Highspot is its effectiveness in solving the problem of scattered marketing materials. Users appreciate how Highspot provides a searchable and easy-to-find one-stop shop for all content, eliminating the need to sift through multiple platforms or folders for specific resources. The software's organization capabilities extend beyond marketing materials; it allows users to organize department-specific content such as client-facing assets and internal training materials. Highspot is also instrumental in keeping users informed about new products and solutions through its organized content library and helpful search function. Sales teams particularly value Highspot as a centralized platform for both internal and external documents, which enhances tracking of customer engagement and enables efficient bundling of information. Compared to other tools like Google Drive, Highspot offers better content storage organization and sharing capabilities. Moreover, Highspot improves content management in Salesforce by effectively surfacing relevant material to opportunities, aiding in version control and pitch deck management. In addition to these benefits, Highspot has been successful in serving as a single source of truth for Customer Care departments while saving time and increasing confidence in accessing the latest content.
Furthermore, Highspot offers value to organizations by serving as a repository for various types of documents. Users leverage Highspot to store marketing documents, PowerPoint decks, key content for prospecting and presentations, and client-related documents. This utility also extends to content marketing materials, case studies, and internal documents for reference purposes. Highspot plays a crucial role as a sales toolkit by storing marketing materials, competitive intelligence, and sales plays used by both sales and marketing teams. Through this centralized platform, users can eliminate the need to save numerous files on individual computers, ensuring easy access to up-to-date collateral for outreach and communication.
Highspot's usefulness extends beyond internal document storage and sharing; it also serves as a valuable tool for training and readiness, both internally and externally. Users appreciate the software's easy implementation and customization options, thanks to its appealing and user-friendly interface. A significant advantage of using Highspot is its ability to track customer engagement with content. This feature allows sales and marketing teams to gain insights into prospect behavior, identify the most effective pieces of collateral, and customize their pitches accordingly. Users also value the feedback and analytics provided by Highspot, which help them understand how prospects interact with the content shared. The robust search function within Highspot further aids users in quickly locating resources, making it an essential tool for multiple teams across various departments.
Highspot has proven particularly useful in streamlining content sharing and presentation processes, improving messaging consistency, and providing visibility into prospect engagement. Users rely on it to store and distribute collateral effectively, overcoming email attachment size limitations. Its intuitive features enable users to easily share assets with different teams and receive back valuable input from their partners or customers. Sales teams utilize Highspot to manage and share content with prospects, appreciating the ability to customize each deck-link to individual recipients.
Overall, Highspot stands out for its versatility in organizing, storing, and sharing a wide range of sales materials across departments. The software's capabilities ensure that teams have access to up-to-date collateral, efficient workflows for content management, and valuable insights into prospect engagementāall contributing to improved sales effectiveness, collaboration, and customer interactions.
Time-saving Tool: Many users have found Highspot to be a time-saving tool that helps them stay organized and keep their frequently used materials easily accessible. With its efficient features and functionalities, it streamlines workflows and eliminates the need for manual searching, ultimately saving valuable time.
User-friendly Interface: Highspot's user-friendly interface is praised for its intuitiveness, making it easy for users to navigate and perform tasks quickly. The well-designed layout and intuitive controls contribute to a seamless user experience, allowing users to effortlessly find what they need without any hassle.
Effective Content Management: The content library and storage capabilities of Highspot are highly valued by users. They appreciate the ability to store, organize, and manage their content in one centralized location. This allows for ongoing refreshment of materials and ensures that everyone has access to the most up-to-date information, leading to more effective collaboration and communication within teams.
Slow platform: Several users have expressed frustration with the slow performance of Highspot. They have mentioned that it takes a significant amount of time to load files and proposals, which can be detrimental to their productivity.
Unintuitive user interface: The user interface of Highspot has been described as unintuitive and difficult to understand by multiple reviewers. Some users have struggled with navigating through the platform and finding the information they need, leading to a less than optimal user experience.
Disorganized file organization: A common complaint among users is the disorganization of files in Highspot. Users have mentioned that it is easy for the platform to become cluttered and difficult to stay organized when loading a large number of new files and proposals. This lack of organization can make it challenging for users to find specific content efficiently.
Attribute Ratings
Reviews
(1-3 of 3)- Timing / Engagement - our deal cycles involve multiple personas and cross collaboration across up to 3 divisions within companies. We don't always have direct access to the DM. Using Highspot's trackable links shows me when/if DM's have viewed my proposal, which helps me gauge how our deal ranks amongst their priorities.
- Knowing this, I'm able to tailor my follow-ups to highlight and ask questions on which slides they are spending the most time on. It also helps me nail timing as Highspot alerts me when my proposal has been viewed so I can follow up with my prospects when we're top of mind.
- Assets - before Highspot, our assets were in Google Drive, many of which we had multiple copies of. It was difficult to locate where updated assets lived. Now, we're able to have our documents in Highspot and also search via Slack. Since having our assets in Highspot, I've used more of the material our teams produce.
- Winning - I was able to close my first deal using Highspot within our 1st month of partnership. I was working with 4 POCs but had not met with the CMO. I included them in emails and received 0 responses after my first 4 emails.
- On the 5th email, I shared the Highspot trackable proposal, and the data shared showed me when and where the DM was spending their time. I followed up with a question on the slide they spent 2+ minutes on and received a follow-up question shortly after from them and was able to answer their 1 remaining concern and set us to close before the EOM! Knowing the DM was viewing my proposal gave me more confidence in the deal as I met internally with my team on why I felt confident this deal would close.
- Providing trackable data within "Smart Pages" like we see when using the "pitch" feature.
If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
- Data on which slides have the most time spent on
- Easy to find and remix content
- Faster time to close
- Better staging on deal progress
- Closed 40K deal before EOM. Data from trackable links via Highspot helped me contact DM when we were top of mind and tailor my email to the slide they spent the most time on
- Sending pitches
- Finding content
- Slack
- Google Drive
Easy to Learn, Easy to Capitalize on Customer Intelligence Platform
- Content library/storage and access
- Ongoing refresh/sync to updated content
- Sharing content externally with analytics (AI).
- Personal library/content "Spot"
- Pitch functionality is a bit confusing for new users (email vs. link vs. video vs. live etc.)
- Pitch templates or "microsites".
- Content "Spots" that are links to other sites look odd (box with arrow pointing out).
- Pitch.
- Content Library.
- Usability/Easy to learn UI.
- Eyes on what customers view, length of time viewing and sharing with others internally.
- Decreasing the likelihood we are sharing out/pitching outdated content.
- Search
- Customizing Profile
- Sharing (internally)
- Pitching (via email)
- Integrating/sync with Cloud apps (eg. Salesforce.com)
- Pitch functions (link v. email v. live v. video)
- Analytics - what is this and what can I do with it
- "Spots": why should I use these when the Search is so powerful & slick?
Highspot Save Me a Ton of Time and is Always Up to Date!
- Saves me time daily
- Organizes my brochures and are current
- Keeps my frequently used ones at the top and easy to find
- Shares documents with everyone so we are consistent when sending current materials
- Looks professional and easy to use
- Add a date for when the brochure was last updated and by whom
- Point out possible duplicates of brochures
- Ease of use
- Marketing and sales can use it in harmony
- Integrates well with our Gmail and Groove
- Reporting
- Saving sales people time every day
- Easy to use and maintain
- Visibility into what is being viewed by the recipient
- Salesforce.com and Groove
- Customization accross the different products for our various clients
- Consistency in messaging and look of correspondence
- Tracking and open rates
- Easily send multiple messages and customize what is being sent
- Integrate with muiltiple platforms, i.e. Groove, SalesForce, gmail
- Recipients seem to open and trust the brochure and open it
- I would like to see automatic updats happen in brochures that have been sent
- It would be neat to see if the brochure has been shared and how many times it's been opened
- Integration with other platforms it doesn't offer today
- Professional looking emails
- Brochures are up to date
- Insert brochures into templates
- None