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Highspot

Highspot

Overview

What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

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Recent Reviews

TrustRadius Insights

Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop ā€¦
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Great Solution for managing content

10 out of 10
July 07, 2022
We use Highspot for managing our content, which is used by our sales team on an ongoing basis. We also use Highspot for creating pitches ā€¦
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Highspot delivers

10 out of 10
December 20, 2019
Incentivized
It's being used by the entire organization to view company information. It is used to access files and presentations, and to share info ā€¦
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

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  • Setup fee optional

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Highspot Discover | Play Scorecards Demo

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Highspot Discover | Training & Coaching Demo

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Product Details

What is Highspot?

Highspot is an advanced sales enablement platform, with sales content tools and content analytics. Users can find the most relevant content for each situation, have flexible ways to present content to customers, and gain real-time visibility into whether customers find the content engaging. Highspot sales content tools include asset management, sales playbooks, online presentations, etc. Advanced analytics lets marketing and sales understand how content is performing across the sales cycle and provides actionable insights so pitches and content can be optimized. Highspot aims to close the loop across marketing, sales, and customers, in order to help companies engage more effectively with their audiences.

Highspot Features

  • Supported: Sales Content Management
  • Supported: Online Pitching
  • Supported: Sales Performance Analytics
  • Supported: Guided Selling
  • Supported: In-context Sales Training
  • Supported: Sales Email with prospect engagement alerts

Highspot Screenshots

Screenshot of Content usage analytics

Highspot Video

Sales enablement is big. Where the category goes will be huge. We see enablement expanding to help at least 50 million people across sales, marketing, services, and support roles collaborate and deliver on their customer experience initiatives. Enablement technology, practices...
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Highspot Competitors

Highspot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Highspot is a sales content management software solution offered by Highspot.

Seismic and Showpad eOSĀ® are common alternatives for Highspot.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Highspot are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(128)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop shop for organizing and sharing sales materials, similar to the Google of internal resources. This software facilitates easy content sharing across multiple departments, making it a valuable platform for accessing and distributing company information, marketing materials, and new product information. With Highspot, the entire organization can efficiently view and access important files and presentations, streamlining the process of providing sales support materials to clients. Additionally, sales teams benefit from Highspot's ability to track prospect engagement and manage the content they send to customers. The tool also fosters communication between teams, allowing for the sharing of best practices and addressing challenges. Overall, Highspot enables a more collaborative culture by organizing and sharing resources across the organization.

Another key use case of Highspot is its effectiveness in solving the problem of scattered marketing materials. Users appreciate how Highspot provides a searchable and easy-to-find one-stop shop for all content, eliminating the need to sift through multiple platforms or folders for specific resources. The software's organization capabilities extend beyond marketing materials; it allows users to organize department-specific content such as client-facing assets and internal training materials. Highspot is also instrumental in keeping users informed about new products and solutions through its organized content library and helpful search function. Sales teams particularly value Highspot as a centralized platform for both internal and external documents, which enhances tracking of customer engagement and enables efficient bundling of information. Compared to other tools like Google Drive, Highspot offers better content storage organization and sharing capabilities. Moreover, Highspot improves content management in Salesforce by effectively surfacing relevant material to opportunities, aiding in version control and pitch deck management. In addition to these benefits, Highspot has been successful in serving as a single source of truth for Customer Care departments while saving time and increasing confidence in accessing the latest content.

Furthermore, Highspot offers value to organizations by serving as a repository for various types of documents. Users leverage Highspot to store marketing documents, PowerPoint decks, key content for prospecting and presentations, and client-related documents. This utility also extends to content marketing materials, case studies, and internal documents for reference purposes. Highspot plays a crucial role as a sales toolkit by storing marketing materials, competitive intelligence, and sales plays used by both sales and marketing teams. Through this centralized platform, users can eliminate the need to save numerous files on individual computers, ensuring easy access to up-to-date collateral for outreach and communication.

Highspot's usefulness extends beyond internal document storage and sharing; it also serves as a valuable tool for training and readiness, both internally and externally. Users appreciate the software's easy implementation and customization options, thanks to its appealing and user-friendly interface. A significant advantage of using Highspot is its ability to track customer engagement with content. This feature allows sales and marketing teams to gain insights into prospect behavior, identify the most effective pieces of collateral, and customize their pitches accordingly. Users also value the feedback and analytics provided by Highspot, which help them understand how prospects interact with the content shared. The robust search function within Highspot further aids users in quickly locating resources, making it an essential tool for multiple teams across various departments.

Highspot has proven particularly useful in streamlining content sharing and presentation processes, improving messaging consistency, and providing visibility into prospect engagement. Users rely on it to store and distribute collateral effectively, overcoming email attachment size limitations. Its intuitive features enable users to easily share assets with different teams and receive back valuable input from their partners or customers. Sales teams utilize Highspot to manage and share content with prospects, appreciating the ability to customize each deck-link to individual recipients.

Overall, Highspot stands out for its versatility in organizing, storing, and sharing a wide range of sales materials across departments. The software's capabilities ensure that teams have access to up-to-date collateral, efficient workflows for content management, and valuable insights into prospect engagementā€”all contributing to improved sales effectiveness, collaboration, and customer interactions.

Time-saving Tool: Many users have found Highspot to be a time-saving tool that helps them stay organized and keep their frequently used materials easily accessible. With its efficient features and functionalities, it streamlines workflows and eliminates the need for manual searching, ultimately saving valuable time.

User-friendly Interface: Highspot's user-friendly interface is praised for its intuitiveness, making it easy for users to navigate and perform tasks quickly. The well-designed layout and intuitive controls contribute to a seamless user experience, allowing users to effortlessly find what they need without any hassle.

Effective Content Management: The content library and storage capabilities of Highspot are highly valued by users. They appreciate the ability to store, organize, and manage their content in one centralized location. This allows for ongoing refreshment of materials and ensures that everyone has access to the most up-to-date information, leading to more effective collaboration and communication within teams.

Slow platform: Several users have expressed frustration with the slow performance of Highspot. They have mentioned that it takes a significant amount of time to load files and proposals, which can be detrimental to their productivity.

Unintuitive user interface: The user interface of Highspot has been described as unintuitive and difficult to understand by multiple reviewers. Some users have struggled with navigating through the platform and finding the information they need, leading to a less than optimal user experience.

Disorganized file organization: A common complaint among users is the disorganization of files in Highspot. Users have mentioned that it is easy for the platform to become cluttered and difficult to stay organized when loading a large number of new files and proposals. This lack of organization can make it challenging for users to find specific content efficiently.

Attribute Ratings

Reviews

(1-25 of 49)
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David Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Highspot has improved Account Executive productivity by 15%
  • Highspot has allowed marketing to get real time feedback on collateral
  • Highspot has helped our onboarding team take on 15% more accounts at a time.
Lindsey Hunt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
  • Highspot helps us understand what collateral gets deals in pipeline
  • Highspot aids in new employees getting ramped easier and faster with one location to review training content
AJ DeMarco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We have way less emails or chats around, "does anybody have a certain document?" It's helped our reps be more productive and has cut the number of questions our support team has had to field.
  • When Marketing puts together new content, we can launch it in Highspot so that it doesn't get trapped in emails where reps are left searching through email for the newest documents.
  • Any changes we make to our main PowerPoint is saved and every time a rep is building our a deck, we know they are utilizing the most up to date document.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Our entire team is getting better forecasting and trending abilities into new opportunities helping us improve the quality of leads.
  • Sales Enablement is finding which materials are valuable and which ones are not gaining traction.
Mauricio Belmonte Mireles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It is a great collaboration tool and has matrics that track usage from employees.
  • You can track usage by clients/prospects and tie it to a new sale or to an upsell.
  • We need to be careful of using it every time and to upload all the relevant information, so you will need to have a team working with Highspot.
October 03, 2019

Does what it should!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Finding and sharing documents with clients has been easier than ever.
  • Sharing documents with clients via HighSpot allows us to know how much time the client has spent engaging with your content. Because of that, our content has improved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Highspot is great for understanding what my prospects are looking at when I send them information due to the tracking analytics.
  • Highspot allows me to easily access case studies, pricing and product FAQ's, making it easy to get information over to my prospects.
  • Highspot allows me to combine certain pages from separate documents, allowing me to send aspects of different documents that are applicable to my prospects, rather than sending four different documents that they will likely not look at.
August 23, 2019

Love Highspot

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Sending out content to prospects and being able to track views
  • Easily find case studies and resources by industry to share with clients
  • You are able to upload you own custom content to highspot to share out to clients (Slide Decks)
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