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HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and …
Starting at $0 per user
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What is HipChat (discontinued)?
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
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Popular Features
- Notifications (130)7.777%
- Chat (132)7.777%
- Search (103)7.272%
- Discussions (110)6.565%
Pricing
HipChat Basic
$0
Cloud
per user
HipChat Plus
$2
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is HipChat (discontinued)?
Hipchat is discontinued by Atlassian. Users are being migrated to Slack.
HipChat (discontinued) Features
Project Management Features
- Supported: Mobile Access
- Supported: File tracking
- Supported: Search
- Supported: Integrates with other Project Management Tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with GoToMeeting
File Sharing & Management Features
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Device sync
- Supported: Web interface
Additional Features
- Supported: Custom emoticons
HipChat (discontinued) Screenshots
HipChat (discontinued) Integrations
HipChat (discontinued) Competitors
HipChat (discontinued) Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
Frequently Asked Questions
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
Slack, Microsoft Yammer, and Skype for Business, now part of Microsoft Teams are common alternatives for HipChat (discontinued).
Reviewers rate Surveys highest, with a score of 7.8.
The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(574)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and collaboration. Users have praised its effectiveness in reducing the need for email and keeping track of events, discussions, and most employee communication. It has replaced other instant messaging platforms and is used for direct messaging, channel-based chat, disseminating information, and keeping everyone informed. Engineering teams particularly find HipChat useful for publishing build results, tracking deployment logs, and coordinating work during incident response. Software design/development agencies have also found value in HipChat for facilitating communication within teams spread across different time zones. Overall, HipChat has proven to be an easy-to-use platform that fosters collaboration between distributed teams and different departments while minimizing reliance on email. Its integration with other Atlassian software further enhances its functionality and makes it a valuable tool for organizations looking to improve their internal communication processes.
Attribute Ratings
Reviews
(1-25 of 107)Companies can't remove reviews or game the system. Here's why
April 13, 2021
Basic app with basic features
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
March 23, 2021
Easy to use with lot of room for improvement
- Skype and Skype for Business (formerly Lync)
Compared to Skype creating groups is easy and fast. Also , file sharing is easy and loads instantly . Emoji and gifs are much more better in HipChat compared to Skype .My company's management chose to use HipChat for our organization as they got the license of HipChat for cheaper deal than compared to other similar products in the market.
March 16, 2021
Great tool for real-time communication
We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able to install on-premises and it integrated better with our internal systems.
HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the competition including (Slack, Discord, Zoom and Skype).
February 09, 2019
Sprinting with HipChat
- Slack and Google Hangouts
Slack and Google Hangouts have more features and offer meeting functionality. My choice would be Google Hangouts for ceremonies and Slack for messaging.
December 18, 2018
HipChat - A good messaging service
January 24, 2018
Communicate with a real-time chat with your team members
- IBM Sametime and Jabber
While Sametime or Jabber multi people chat requires that someone who's in the chat invite you, HipChat has this nice system of a room where anyone with the right permission can join at any time. Also, the history of a Sametime or Jabber chat tends to be lost in the participants' computers after some time, while HipChat's history is kept on the HipChat server and can be found a long time after.
At the time, our organization was using Jabber for communication, which wasn't suited well for teams. HipChat brought a ton of great features when moving from Jabber, such as the ability to make rooms for each of our projects.
Rocket Chat is an open-source Slack clone, which doesn't seem as reliable or well designed as HipChat. It also lacks many of the HipChat features.
Slack seems to be the most popular tool of this type. I find that the Slack apps have a better design than HipChat. Slack also seems to be innovating a bit faster with features being added. However, for the price, HipChat looks to be a much better deal, as the price for Slack is quite high. They both offer a pretty good free plan though.
Rocket Chat is an open-source Slack clone, which doesn't seem as reliable or well designed as HipChat. It also lacks many of the HipChat features.
Slack seems to be the most popular tool of this type. I find that the Slack apps have a better design than HipChat. Slack also seems to be innovating a bit faster with features being added. However, for the price, HipChat looks to be a much better deal, as the price for Slack is quite high. They both offer a pretty good free plan though.
January 23, 2018
A poor alternative to Slack
January 19, 2018
There's big room for improvement!
- Slack and Cisco Spark Room Series
Aside from HipChat we used Slack and Cisco Spark. Cisco Spark doesn't look as outdated as Hipchat but still is very limited with integrations and requires a paid version to take full advantage of it. Mobile version of Cisco Spark is limited and doesn't have many settings. Slack has been perfect for us lately. It's modern, very easy to use, has simple integration with JIRA and other software, it has many bots, settings, and it has large community and support as well. Slack mobile app is pretty quick and very intuitive.
HipChat offers a good advantage for organizations looking for a low cost communication tool. The integration is easy and widely supported by many forums. Though, the technical issues are less reliable. Due to technical failures, Slack and Skype take the cake. Slack offers many advantages over other two. But, the best part of HipChat is file sharing, in various formats. It has good features to take care of your file sharing.
January 17, 2018
HipChat for devops
I used HipChat in a company which was pro "open source" and another one which is pro Atlassian.
For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting HipChat.
For the other company, we have HipChat and Microsoft Teams. Unfortunately, HipChat is not the "default" chat room and we are using Microsoft Teams more which integrates very well with Microsoft products.
For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting HipChat.
For the other company, we have HipChat and Microsoft Teams. Unfortunately, HipChat is not the "default" chat room and we are using Microsoft Teams more which integrates very well with Microsoft products.
January 17, 2018
HipChat
Had used earlier in a private setting. Loved the product. We have other Atlassian products like Jira and Confluence. Very happy with them.
January 17, 2018
HipChat ain't all that hip.
We left HipChat because of ongoing support issues and it didn't seem to be exactly, cutting edge. We now use Slack which seems to be much more in line with our organization as a whole. The features we use on slack were not offered at the time on HipChat and I think they had some catching up to do.
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
November 09, 2016
Hip Chat review by Vladimir Salnikov (Bee Robotics team)
Hmm, actually we use both, but HipChat is currently much more stable and has functionality reach on every platform. For example, Skype for Linux misses very many features in comparison with "flagship" Windows version of it. The only reason to use Skype, I repeat, it is still remains group video calls. We will just abandon Skype, when such functionality will appear in HipChat.
November 07, 2016
It does the job most of the time.
Not as reliable. I had no choice in switching to HipChat.
November 07, 2016
HipChat Review
November 02, 2016
HipChat
Ease of use
November 02, 2016
HipChat - Effective Communication
Hipchat was selected by the company I work for.
November 02, 2016
Cool
- group chat
Hipchat is good with an internet version available but it has more unnecessary messages.
November 01, 2016
Great product for team collaboration and discussion
We used hipchat because it is part of the Atlassian family of products, so integration was probably the easiest than if we went with something else. It's easy to for non-technical people to pick up and start using without much difficulty and allows flexibility in customization, and is overall a pretty nice product.
October 31, 2016
Hip or not? Hipchat messaging
Hipchat works about as well as the other products (Skype and Google Chat). The other products have the advantage of video chat embedded into the system. I couldn't see HipChat as a stand alone product, we mainly use it because it matches with other software like JIRA, though Hipchat does have more emojis and a conversational tone.
October 31, 2016