TrustRadius Insights
HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and …
Starting at $0 per user
View PricingOverview
What is HipChat (discontinued)?
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
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Popular Features
- Notifications (130)7.777%
- Chat (132)7.777%
- Search (103)7.272%
- Discussions (110)6.565%
Pricing
HipChat Basic
$0
Cloud
per user
HipChat Plus
$2
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is HipChat (discontinued)?
Hipchat is discontinued by Atlassian. Users are being migrated to Slack.
HipChat (discontinued) Features
Project Management Features
- Supported: Mobile Access
- Supported: File tracking
- Supported: Search
- Supported: Integrates with other Project Management Tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with GoToMeeting
File Sharing & Management Features
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Device sync
- Supported: Web interface
Additional Features
- Supported: Custom emoticons
HipChat (discontinued) Screenshots
HipChat (discontinued) Integrations
HipChat (discontinued) Competitors
HipChat (discontinued) Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
Frequently Asked Questions
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
Slack, Microsoft Yammer, and Skype for Business, now part of Microsoft Teams are common alternatives for HipChat (discontinued).
Reviewers rate Surveys highest, with a score of 7.8.
The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(574)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and collaboration. Users have praised its effectiveness in reducing the need for email and keeping track of events, discussions, and most employee communication. It has replaced other instant messaging platforms and is used for direct messaging, channel-based chat, disseminating information, and keeping everyone informed. Engineering teams particularly find HipChat useful for publishing build results, tracking deployment logs, and coordinating work during incident response. Software design/development agencies have also found value in HipChat for facilitating communication within teams spread across different time zones. Overall, HipChat has proven to be an easy-to-use platform that fosters collaboration between distributed teams and different departments while minimizing reliance on email. Its integration with other Atlassian software further enhances its functionality and makes it a valuable tool for organizations looking to improve their internal communication processes.
Attribute Ratings
Reviews
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July 01, 2016
HipChat review from a designer
We use hipchat everyday in the marketing/design department. It is not being used through out the entire organization. It addresses multiple communication issues that are instant vs. email.
- You are able to make private rooms with multiple team members to discuss a project.
- Icons are a fun way to break the tension in rooms.
- The YouTube icon preview helps a lot determining if a video is safe for work environment.
- More customization options.
- Improve linking functionality.
55%
5.5
48.33333333333333%
4.8
36.666666666666664%
3.7
No
I've had a small issue signing in to my mobile device. Quickly got a hold of support and they walked me through it painlessly.
December 16, 2015
Hip to HipChat!
Most of our IT departments use HipChat. We also have a few admin departments using the rooms feature. We are able to communicate on the fly in real time, see who is available at the time and eliminate mass emails. We also use the one on one chat.
- Using the rooms for a dept is the best feature- you can lock rooms off as private or have open rooms for anyone to join.
- The emojis are pretty cool.
- They should add the feature to be able to chat to 2 people in one conversation.
- The last update has been very buggy- Kept crashing. Hipchat was fine until this update..
- Search feature used to work great but now it has not been working properly.
60%
6.0
100%
10.0
40%
4.0
- It increases efficiency by being able to get a hold of another member.
100
IT departments and Compliance Desk review department
1
Basic software knowledge
- We host a private room for our help desk to discuss ongoing issues.
- One on one chats with other techs and IT depts.
- Use on mobile devices when we do not have access to our PCs.
- Using the mobile device when our internet or PCs are inaccessible.
- Adding more people to rooms for other departments, will cut down on single email discussions on topics.
No
- Price
- Product Features
- Existing Relationship with the Vendor
Would do a trial with other chat softwares to see if they are cheaper or handle conversations better.
- Implemented in-house
No
Change management was minimal
Yes
it was during an update and they came out with a new release shortly after.
- Emojis! They are fun to use with the group.
- Room feature.
- Just applying last update had bugs.
Yes
awesome! Probably the best feature.