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HipChat (discontinued)

HipChat (discontinued)

Overview

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

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Recent Reviews

TrustRadius Insights

HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and …
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HipChat

9 out of 10
January 17, 2018
Incentivized
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Notifications (130)
    7.7
    77%
  • Chat (132)
    7.7
    77%
  • Search (103)
    7.2
    72%
  • Discussions (110)
    6.5
    65%
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Pricing

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HipChat Basic

$0

Cloud
per user

HipChat Plus

$2

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.3
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3
Avg 8.1
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Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

Slack, Microsoft Yammer, and Skype for Business, now part of Microsoft Teams are common alternatives for HipChat (discontinued).

Reviewers rate Surveys highest, with a score of 7.8.

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(577)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and collaboration. Users have praised its effectiveness in reducing the need for email and keeping track of events, discussions, and most employee communication. It has replaced other instant messaging platforms and is used for direct messaging, channel-based chat, disseminating information, and keeping everyone informed. Engineering teams particularly find HipChat useful for publishing build results, tracking deployment logs, and coordinating work during incident response. Software design/development agencies have also found value in HipChat for facilitating communication within teams spread across different time zones. Overall, HipChat has proven to be an easy-to-use platform that fosters collaboration between distributed teams and different departments while minimizing reliance on email. Its integration with other Atlassian software further enhances its functionality and makes it a valuable tool for organizations looking to improve their internal communication processes.

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
November 02, 2016

Cool

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It was not difficult to learn how to use, but like anything new it takes some getting use to. I did not understand all the little shorthand things you could type to get different stats for our call center. Some people caught on quicker and liked it more than others. I just feel like there was so many there should have been a key of some sort.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use hipchat in relation to confluence and jira. It works fine, I can create chat rooms and follow up with client comments in jira, or changes made in confluence, however since the last update of hipchat, I get bizarrely formatted notifications. (when helpdesk tickets were updated, I'd get a preview of the comment posted, now it all looks like gibberish.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HipChat has many integrations out of the box. However, if you cannot find what you are looking for, HipChat has a full RESTful API you can tap into. It is easy enough to integrate everything from a simple cURL script to a fully baked application integration layer.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The integrations are reasonably solid, but there is nothing overwhelming about their ease of use or about their difficulty to use. The appearance of an integration in the actual chat is also fairly standard with nothing particularly outstanding or disappointing.
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