HipChat (discontinued)

HipChat (discontinued)

About TrustRadius Scoring
Score 7.5 out of 100
HipChat (discontinued)


Recent Reviews

Basic app with basic features

April 13, 2021
HipChat was used by our whole company and especially within the Engineering community. It helps everyone to communicate across team very …
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Great tool for real-time communication

March 16, 2021
HipChat was used for my section of the organization. My team had its own group chat were we communicated. It solved the problem of working …
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Sprinting with HipChat

February 09, 2019
HipChat is used by our Agile Transformation Office (ATO). We create Kanban and Scrum team rooms. Each team collaborates in dynamic …

HipChat - A good messaging service

December 18, 2018
HipChat is a product using the concept of connecting with other people, just like a messenger for office purposes. You can share files and …
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A poor alternative to Slack

January 23, 2018
I tried out HipChat as an alternative to Slack and was not satisfied. We intended to use it for internal communications with team members, …
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There's big room for improvement!

January 19, 2018
We use Hipchat across all company offices as it comes with JIRA and other Atlassian software. We have multiple groups depending on the …
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HipChat for devops

January 17, 2018
HipChat has been selected as a product from Atlassian's suite. Because we already used Bitbucket and because we were looking for a …


January 17, 2018
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or …
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HipChat ain't all that hip.

January 17, 2018
We used HipChat for our internal communication platform. However, we recently switched to Slack. HipChat seemed a bit dated and frequently …
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Reviewer Sentiment

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TrustRadius Award Top Rated 2018

Popular Features

View all 14 features

Chat (134)


Notifications (132)


Search (104)


Discussions (112)


Video Reviews

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View all pricing

HipChat Basic


per user

HipChat Plus


per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management




File Sharing & Management


Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Competitors

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish


View all alternatives

Frequently Asked Questions

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

What is HipChat (discontinued)'s best feature?

Reviewers rate Surveys highest, with a score of 8.

Who uses HipChat (discontinued)?

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.


(1-8 of 8)
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November 02, 2016


Score 6 out of 10
Vetted Review
Verified User
Review Source
It was not difficult to learn how to use, but like anything new it takes some getting use to. I did not understand all the little shorthand things you could type to get different stats for our call center. Some people caught on quicker and liked it more than others. I just feel like there was so many there should have been a key of some sort.
Score 1 out of 10
Vetted Review
Verified User
Review Source
We use hipchat in relation to confluence and jira. It works fine, I can create chat rooms and follow up with client comments in jira, or changes made in confluence, however since the last update of hipchat, I get bizarrely formatted notifications. (when helpdesk tickets were updated, I'd get a preview of the comment posted, now it all looks like gibberish.
Score 10 out of 10
Vetted Review
Verified User
Review Source
HipChat has many integrations out of the box. However, if you cannot find what you are looking for, HipChat has a full RESTful API you can tap into. It is easy enough to integrate everything from a simple cURL script to a fully baked application integration layer.
Score 6 out of 10
Vetted Review
Verified User
Review Source
The integrations are reasonably solid, but there is nothing overwhelming about their ease of use or about their difficulty to use. The appearance of an integration in the actual chat is also fairly standard with nothing particularly outstanding or disappointing.