HipChat (discontinued)

HipChat (discontinued)

About TrustRadius Scoring
Score 7.5 out of 100
HipChat (discontinued)

Overview

Recent Reviews

Basic app with basic features

7 out of 10
April 13, 2021
HipChat was used by our whole company and especially within the Engineering community. It helps everyone to communicate across team very …
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HipChat

9 out of 10
January 17, 2018
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or …
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HipChat ain't all that hip.

3 out of 10
January 17, 2018
We used HipChat for our internal communication platform. However, we recently switched to Slack. HipChat seemed a bit dated and frequently …
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Reviewer Sentiment

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Negative ()
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Awards

TrustRadius Award Top Rated 2018

Popular Features

View all 14 features

Notifications (132)

7.7
77%

Chat (134)

7.7
77%

Search (104)

7.2
72%

Discussions (112)

6.5
65%

Video Reviews

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Pricing

View all pricing

HipChat Basic

$0

Cloud
per user

HipChat Plus

$2

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

7.3
73%

Communication

7.3
73%

File Sharing & Management

6.3
63%

Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Competitors

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

What is HipChat (discontinued)'s best feature?

Reviewers rate Surveys highest, with a score of 8.

Who uses HipChat (discontinued)?

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 135)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
HipChat was used by our whole company and especially within the Engineering community. It helps everyone to communicate across team very effectively. HipChat had plugin and integration support so we have integrated with every other internal applications within the company. It helped for effective communication. It helped engineers' productivity and everyone reachable via this online platform.
Ajay Akunuri | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
HipChat is used as channel to communicate within our team, and also used to collaborate with other teams and individuals. It is used by our organization, as it was cheaper compared to other solutions at the time we started using it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
HipChat was used for my section of the organization. My team had its own group chat were we communicated. It solved the problem of working from home and relaying messages to my team members in real time. It helped eliminate individuals getting lots of emails. HipChat gave us clarity and transparency on what people were working on.
Score 5 out of 10
Vetted Review
Verified User
Review Source
The company I formerly worked at used HipChat for all inter-office employee communications. In 2013 when I started at GLG, it was the primary form of communication used by employees. Although our desks all had ip phones we almost never used them unless interfacing with clients outside of the business. Instant messaging through HipChat made a huge difference in productivity since it meant you could respond even while inside a meeting. Meetings were nearly constant at GLG and this massively improved productivity and response times.
Score 5 out of 10
Vetted Review
Verified User
Review Source
HipChat is a product using the concept of connecting with other people, just like a messenger for office purposes. You can share files and videos but it gets messy when sending large files. Easy to use and easy to create groups and communicate. This type of software is better for fast messaging than sending emails; you will get notified when any message arrives.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use HipChat to communicate with virtual teams, across the whole organization. It gives virtual teams a sense of belonging to the same team, and allows people to communicate in real time, addressing problems more interactively, and sometimes faster than a mail thread sent to all people from the same team could do.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We adopted HipChat for our team as a better way to communicate when our organization was still using Jabber as the official communication tool. At the time, it was a much better solution for communication because it was more reliable and had better features than Jabber. We were also able to utilize many integrations with other services.
Score 3 out of 10
Vetted Review
Verified User
Review Source
I tried out HipChat as an alternative to Slack and was not satisfied. We intended to use it for internal communications with team members, file sharing, and project organization. I thought it would be a more efficient alternative to emails and Google Chat.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We use Hipchat across all company offices as it comes with JIRA and other Atlassian software. We have multiple groups depending on the department or product but only internally. Our employees communicate daily and use it in both formal and informal ways to manage projects/software development/office management. We also have JIRA integration in some groups.
Himanshu Singh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
HipChat is a good tool for internal online chat. My organization tried it for some time but due to error prone technical features, we discontinued. This application has some good features with some good functionalities which gives the advantage of being developer friendly but the status changes and technical issues lower down its rating. As compared to some other products we have better options available elsewhere.
January 17, 2018

HipChat for devops

Score 7 out of 10
Vetted Review
Verified User
Review Source
HipChat has been selected as a product from Atlassian's suite. Because we already used Bitbucket and because we were looking for a persistent chat room, HipChat was chosen. This product was not only used by our devops teams in order to discuss and receive notifications but also by software craftsmanship in order to debate technologies and help each other.
January 17, 2018

HipChat

Score 9 out of 10
Vetted Review
Verified User
Review Source
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or in a room setting. I particularly like it where it lets users share images and screenshots. Being in a relatively distantly placed group, this is the tool of choice.
Bhargav Nanekalva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In my company, HipChat is used for real-time cross-team communication chat application, mainly to avoid long mail trails that get lost with time and hard to keep track. Also, it's quicker to chat with anyone in the company from a list than to email to one or a group of people and wait for the reply.

HipChat is being used by all departments in the company. One of the main problems HipChat has solved is that it replaced slow internal email with faster cross-team communication either 1-on-1 or a group of people.
Score 3 out of 10
Vetted Review
Verified User
Review Source
We used HipChat for our internal communication platform. However, we recently switched to Slack. HipChat seemed a bit dated and frequently had issues such as outages, latency, and a number of other problems. For a platform that is basically AIM on steroids, we've come to expect that at a bare minimum uptime to be damn near perfect.
Eric Broz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We started using HipChat in our Development and IT departments, but have had other teams migrate from Skype for Business so it's pretty much across the organization including remote users. Our Agile teams all have their own rooms. The cross-platform product is used by both our Mac and Windows users at higher rates than any previous chat client we had and it's stable and constantly online.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to keep both our remote team and office teams connected. We love the ability to search, the bots, the gifs, and the ability to connect over time zones, over states, etc. We love that it is free -- allows us to collaborate. It is a good response to those who may be averse to using Slack.
Rene Enriquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HipChat is being used across the whole organization. I'm a software developer and I use to chat and collaborate with other developers across the whole organization. We have three groups of people talking about specific topics and sharing code snippets.
Vladimir Salnikov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use HipChat across the whole organization to communicate with a distributed team, with members located in many corners of world - Russia, Brazil, US, Japan, India... Sometimes when problems with other messengers occurs, we also use HipChat to make video calls. Here we are missing group videocalls. So we use Skype for it, and this is the only reason to use Skype. The rest of HipChat works very well. Earlier versions of HipChat had troubles with Windows 7 x64, but nowadays it is very stable and works perfectly.
November 07, 2016

HipChat Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using hipchat throughout all of our organization, we have it synchronized with bitbucket, jira and confluence. All in all it is a very complete environment to work with. It mainly lets us keep track of everything that is going and allows us to quickly reference issues (or other things).
November 02, 2016

Cool

Score 6 out of 10
Vetted Review
Verified User
Review Source
It's being used as a group chat across the whole organization between different departments. It address all technical business problems we experience.