HipChat (discontinued)

HipChat (discontinued)

Score 8.3 out of 10
HipChat (discontinued)

Overview

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
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Recent Reviews

HipChat

9 out of 10
January 17, 2018
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Notifications (130)
    7.7
    77%
  • Chat (132)
    7.7
    77%
  • Search (103)
    7.2
    72%
  • Discussions (110)
    6.5
    65%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of HipChat (discontinued), and make your voice heard!

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Pricing

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HipChat Basic

$0

Cloud
per user

HipChat Plus

$2

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.3Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3Avg 8.1
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Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

Slack, Microsoft Yammer, and Cisco Jabber are common alternatives for HipChat (discontinued).

Reviewers rate Surveys highest, with a score of 7.9.

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Ajay Akunuri | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Score 9 out of 10
Vetted Review
Verified User
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
Score 5 out of 10
Vetted Review
Verified User
HipChat's support was nearly non-existent. This was one of the reasons I recall our company not wanting to get into an extended licensing agreement with Atlassian to use it. One rather humorous reason we actually stopped using the paid version and switched to the free version was because chat logs would be wiped after 30 days I believe. We used this as compliance feature and to let our clients know their sensitive information would not be at risk from a security perspective.
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