HipChat (discontinued)

HipChat (discontinued) Reviews

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Reviews
(1-8 of 8)

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Ajay Akunuri | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Score 5 out of 10
Vetted Review
Verified User
Review Source
HipChat's support was nearly non-existent. This was one of the reasons I recall our company not wanting to get into an extended licensing agreement with Atlassian to use it. One rather humorous reason we actually stopped using the paid version and switched to the free version was because chat logs would be wiped after 30 days I believe. We used this as compliance feature and to let our clients know their sensitive information would not be at risk from a security perspective.
Score 9 out of 10
Vetted Review
Verified User
Review Source
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.

HipChat (discontinued) Scorecard Summary

Feature Scorecard Summary

Project Management (2)
73%
7.3
Mobile Access (99)
73%
7.3
Search (105)
72%
7.2
Communication (6)
73%
7.3
Chat (135)
78%
7.8
Notifications (133)
78%
7.8
Discussions (113)
65%
6.5
Surveys (37)
80%
8.0
Internal knowledgebase (44)
70%
7.0
Integrates with GoToMeeting (24)
70%
7.0
File Sharing & Management (6)
63%
6.3
Video files (87)
65%
6.5
Audio files (75)
68%
6.8
Access control (62)
65%
6.5
Advanced security features (52)
58%
5.8
Integrates with Google Drive (29)
60%
6.0
Device sync (57)
60%
6.0

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Competitors

HipChat (discontinued) Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
HipChat Basic$0per user
HipChat Plus$2per user

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

What is HipChat (discontinued)'s best feature?

Reviewers rate Surveys highest, with a score of 8.

Who uses HipChat (discontinued)?

The most common users of HipChat (discontinued) are from Mid-size Companies and the Computer Software industry.