Hippo CMMS Reviews

4 Ratings
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Score 8.8 out of 100

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Reviews (1-4 of 4)

Tim Heath | TrustRadius Reviewer
May 05, 2020

Hippo CMMS maintenance software review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Hippo CMMS is used in both our Cabinet Manufacturing plants to streamline all maintenance work orders. Also helps with keeping track of machine preventative maintenance needs. We use Hippo to setup up alerts with details for every machine in our plant. With Hippo CMMS we can track how much each machine costs us per year. This helps us set a budget. Great program, has lots of other neat things it can do.
  • Tracks machine maintenance costs.
  • Keeps preventative maintenance work orders on track.
  • Keeps history of all past work orders for review in case a problem you've already dealt with comes up again.
  • On the work order history print out, I would like to see more detail. Like the date range for instance.
Hippo also has parts management. I have set up all my maintenance parts in the Hippo system. When I allocate a part to a piece of equipment, the system will allocate the cost associated with that to the equipment. Also I have set up thresholds to warn me when my parts quantity is getting low. This helps us keep our inventory up to date.
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Dusty Reeves | TrustRadius Reviewer
March 09, 2020

Great product for the cost

Score 7 out of 10
Vetted Review
Verified User
Review Source
HIPPO CMMS is being used at our company to track equipment and maintenance. We use it to notify the mechanics of field operation failures or issues. The issues are resolved and documented in the system. We can track our cost for repair per unit, and it assists in making decisions to replace or repair a unit.
  • Ease of use
  • Track maintenance
  • Failures of unit tracking
  • Reports could be easier to access
  • Report filters are vague
  • Some features are slow to return notification sometimes
Small organizations that do not need all the features will have to filter out additional information on reports. Larger organizations could be more productive, not sure. It works for our company and allows access to the information with a little experience
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Matthew Miser | TrustRadius Reviewer
February 28, 2020

Hippo CMMS - Great Overall Product

Score 10 out of 10
Vetted Review
Verified User
Review Source
Hippo CMMS is an excellent tool for anyone who needs a simple, yet effective work order system. Before we had Hippo CMMS, we were using post-it notes and emails to keep track of all the projects, maintenance (preventative and reactive), and needs of our building. Hippo CMMS helps keep a better track of those needs while doing so with a budget in mind.
  • Preventative Maintenance Schedule
  • Easy-To-Use
  • Low Cost
  • Intuitive
  • Customer Support
  • Inventor Management
  • Mobile Integration
Hippo CMMS is an excellent tool for any maintenance director with both easy to use tools and budget-friendly. The start-up for Hippo does take time (if done in house), but in the long run, it is worth it. Hippo CMMS allows you to customize your experience and provides detailed reports. Hippo gives you the ability to create preventative work orders, which had been a major sticking point with my team, considering in the past, it had been on post-it notes. Hippo has been a significant upgrade to our system and a massive help to my team.
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Anonymous | TrustRadius Reviewer
March 04, 2020

Hippo is as easy to use as it is to say.

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Hippo primarily in the maintenance department. We use it for asset management, inventory of parts, labor tracking (maintenance), PMs, and other work order management. Our entire company can use Hippo CMMS as a work order request tool. With a login, anyone can create work order requests. There is also tracking for their request for them to monitor.
  • Work order requests are easily made and come to the appropriate person for approval. It is very intuitive, and documents/photos can be attached to a request.
  • Work orders are easily completed in the system. Each task can be selected individually as complete. manuals/photos/documentation can be attached and viewed within the work order.
  • Inventory is easy to search. You can search many criteria very quickly to narrow down your search. This is especially helpful when you have not entered inventory in a consistent format. You can still find what you need.
  • Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
  • I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
  • Labor tracking and reporting could be improved.
I have recommended to colleagues. It is well suited for a small to medium size plant or multiple plants. A very large company may not be a good fit due to some of the slight issues with reporting. It is very good with managing equipment, good at work order management, and good and spare parts inventory management.
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About Hippo CMMS

Hippo CMMS is a powerful user friendly web-based computerized maintenance management solution. The software is applicable to organizations in healthcare, manufacturing, hospitality, education, government and more. According to the vendor, Hippo comes equipped with all the modules necessary for effective maintenance management and is scalable for small and large organizations.

Modules include work order and preventive maintenance management, asset and equipment tracking, inventory management, interactive floor plans, request portal, and mobile app.

Hippo training and support experts see clients implementation through from start to finish and continue supporting them throughout their subscription.

Categories:  Facility Management

Hippo CMMS Features

Has featureWork Order Management
Has featurePreventive and Scheduled Maintenance Management
Has featureEquipment and Asset Management
Has featureInventory and Spare Parts Management
Has featureResource and Vendor Management

Hippo CMMS Screenshots

Hippo CMMS Competitors

eMaint, Facility Dude, Maintenance Connection, Megamation, PM Xpert


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
HipPro$120/monthUnlimited Users
HipPro Plus$170/monthUnlimited Users

The vendor offers both single and unlimited user licenses. The unlimited user license is the most popular. Clients can pay annually or monthly. Setup and data integration fees apply but are optional. There is no charge for training and support.

Hippo CMMS Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Hippo CMMS Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar
Free Monthly Training Webinars for Users

Hippo CMMS Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:Canada, Unitied States, UK, Netherlands, South Africa, Mid East
Supported Languages: English, French, Spanish