TrustRadius Insights
Hippo CMMS is widely used across agencies, hospitals, and cabinet manufacturing plants to improve efficiency and streamline operations. …
Starting at $35 per month per user
View PricingOverview
What is Hippo CMMS?
Hippo CMMS is a maintenance management software tool for organizations of all sizes. It is a SaaS solution offering a customized interface designed to suit users' operational maintenance needs. The vendor states that Hippo’s UX design principle has always been…
Recent Reviews
Reviewer Pros & Cons
Pricing
Hippo Starter
$35
Cloud
per month per user
Hippo Plus
$55
Cloud
per month per user
Hippo Pro
$75
Cloud
per month per user
Entry-level set up fee?
- $600 Single UserOptional
For the latest information on pricing, visithttp://www.hippocmms.com/products/prici…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $35 per month per user
Product Demos
CMMS Software Complete Product Demo (Hippo CMMS)
YouTube
2020 Hippo CMMS Product Demo
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Hippo CMMS?
Hippo CMMS is a maintenance management software tool for organizations of all sizes. It is a SaaS solution offering a customized interface designed to suit users' operational maintenance needs. The vendor states that Hippo’s UX design principle has always been the same: features only have value if they're easy to find and use, and so they state their layout is clean and intuitive, making the software a breeze to learn.
Hippo CMMS has been providing maintenance software to organizations in manufacturing, healthcare, education, hospitality, sports and recreation, property management, and municipalities since 2004. Hippo CMMS has designed their computerized maintenance management system software with the intention of "making the complex simple." While offering the features required by organizations to streamline operations, Hippo is still designed to be intuitive. Hippo CMMS can be used by everyone within an organization, whether they're tech-driven VPs and CIOs, or not the so tech-savvy. The system enables work orders processing, carrying out maintenance requests, managing preventive maintenance and spare parts, and report generation by employees at all levels.
Hippo CMMS comes with all the modules and features necessary to streamline maintenance operations: a maintenance request portal, on demand work order management, preventive maintenance, inventory management, fleet maintenance, mobile work order management, reporting and extraction tools.
Hippo CMMS training and support staff work with clients during implementation, from start to finish, and continue supporting them throughout their subscription. Hippo offers an array of services to make sure implementation goes smoothly: site audits, data migration, software customization, and on-site and web-based training.
Hippo CMMS Features
- Supported: Work Order Management
- Supported: Preventive and Scheduled Maintenance Management
- Supported: Equipment and Asset Management
- Supported: Inventory and Spare Parts Management
- Supported: Resource and Vendor Management
- Supported: KPI Dashboard
- Supported: Custom UI
- Supported: Mobile App
- Supported: Work Order Templates
- Supported: API Access
Hippo CMMS Screenshots
Hippo CMMS Competitors
Hippo CMMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Canada, United States, UK, Netherlands, South Africa, Mid East |
| Supported Languages | English, French, Spanish |
Frequently Asked Questions
Hippo CMMS starts at $35.
eMaint CMMS, Brightly Asset Essentials™, and UpKeep Maintenance Management are common alternatives for Hippo CMMS.
Reviewers rate Support Rating highest, with a score of 8.6.
The most common users of Hippo CMMS are from Mid-sized Companies (51-1,000 employees).
Hippo CMMS Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
Compare with
Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Hippo CMMS is widely used across agencies, hospitals, and cabinet manufacturing plants to improve efficiency and streamline operations. Agencies utilize the software to handle work requests, preventative maintenance, and logistical support, providing a dynamic and transparent process for requestors. Cabinet manufacturing plants find value in Hippo CMMS for streamlining maintenance work orders, tracking machine preventative maintenance needs, and setting budgets. Hospitals benefit from using the software to replace cumbersome paper worksheets and non-user-friendly systems, allowing staff to easily enter tasks that need to be done. Before adopting Hippo CMMS, organizations relied on post-it notes and emails to track projects, maintenance, and building needs. Overall, Hippo CMMS has proven to be a reliable tool for managing work requests, work orders, asset management, parts inventory, labor tracking, and more within various industries and departments.
Customizable Communication: Users have praised the platform's communication aspect, with several reviewers mentioning that it offers customizable interfaces. This flexibility allows requestors to see as many or as few details as they need, catering to their specific usage preferences.
Ease of Use: Many users appreciate the user-friendly nature of the platform, stating that little onboarding or technical knowledge is required to effectively utilize it. The intuitive design and interface make it accessible to users with varying levels of technical expertise.
Responsive Technical Support: Reviewers commend the Hippo staff for their reliable and quick resolution of issues. These positive experiences suggest that the platform provides excellent technical support, ensuring timely assistance when needed.
- Limited functionality on mobile platform: Several users have expressed their desire for full functionality on the mobile platform, similar to what is available on desktop. They feel that the current limitations hinder their ability to efficiently use the software while on-the-go.
- Reporting and task tracking difficulties: Users have mentioned that they find it difficult to access reports and track past tasks. Some users also believe that the reporting of completed work orders can be improved, as finding the required data is harder than it should be. This has led to frustration and inefficiency in managing and analyzing work order history.
- Lack of customization options: Reviewers have pointed out that the product lacks customization options. They feel restricted by the inability to modify certain aspects of the software to meet their specific needs or preferences. This limitation limits flexibility and adaptability for different clients' requirements.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
June 29, 2023
Okay product when it works.
Score 2 out of 10
Vetted Review
Verified User
August 25, 2021
Hippo and the human services non-profit
August 25, 2021
Hippo CMMS- Great Cost Effective Software to Manage Your Preventative Maintenance Needs
Score 10 out of 10
Vetted Review
Verified User
May 05, 2020
Hippo CMMS maintenance software review
March 09, 2020
Great product for the cost
March 04, 2020
Hippo is as easy to use as it is to say.
February 29, 2020
Hippo CMMS - Great Overall Product
